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Workforce manager vs day manager

The differences between workforce managers and day managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce manager and a day manager. Additionally, a workforce manager has an average salary of $83,983, which is higher than the $44,969 average annual salary of a day manager.

The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a day manager are PET, CPR, and customer service.

Workforce manager vs day manager overview

Workforce ManagerDay Manager
Yearly salary$83,983$44,969
Hourly rate$40.38$21.62
Growth rate6%6%
Number of jobs172,594280,978
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 50%
Average age4444
Years of experience66

What does a workforce manager do?

A workforce manager is responsible for monitoring and evaluating the productivity and efficiency of the operations staff and assessing if the team complies with the regulatory policies and standard procedures. Workforce managers also strategize techniques to provide the highest quality services for the clients and customers by increasing productivity level and operational solutions. They identify business opportunities by analyzing workforce theories that would generate more revenue resources and attract potential clients according to their needs and requirements.

What does a day manager do?

A day manager oversees the daily operations of an organization, ensuring everything runs smoothly and efficiently according to company standards and regulations. As a day manager, it is their duty to set priorities and goals, establish timelines and guidelines, manage budgets, delegate responsibilities among teams, and supervise staff performances, solving issues or concerns when any arise. They are also responsible for coordinating with night workers or managers, developing reports as necessary. Moreover, they lead staff to reach goals and implement company regulations and policies.

Workforce manager vs day manager salary

Workforce managers and day managers have different pay scales, as shown below.

Workforce ManagerDay Manager
Average salary$83,983$44,969
Salary rangeBetween $54,000 And $129,000Between $31,000 And $64,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between workforce manager and day manager education

There are a few differences between a workforce manager and a day manager in terms of educational background:

Workforce ManagerDay Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Workforce manager vs day manager demographics

Here are the differences between workforce managers' and day managers' demographics:

Workforce ManagerDay Manager
Average age4444
Gender ratioMale, 60.2% Female, 39.8%Male, 36.7% Female, 63.3%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between workforce manager and day manager duties and responsibilities

Workforce manager example responsibilities.

  • Manage ACD / AOD predictive dialer while analyzing calls flow and call table performance.
  • Manage high level HVAC, mechanical, and project management services with extremely tight deadlines with minimal impact to branch operations.
  • Manage vehicle export sales administration; financial analysis, system support, logistics requirements and operational support for all export destinations.
  • Experience with blend (ACD, AOD and IVR) call centers.
  • Measure and analyze KPIs for customer services efficiency and customer satisfaction.
  • Perform routine testing of IVR and call flow.
  • Show more

Day manager example responsibilities.

  • Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
  • Ensure compliance to all applicable NCAA and school rules and regulations.
  • Monitor player social media accounts to maintain team, university, and NCAA compliance.
  • Maintain POS system and train employees and owner in all aspects of POS system's usage.
  • Train new wait staff and bartender staff on POS system and education courses for menu items and work duties.
  • Balance monthly budgets and calculate biweekly payroll.
  • Show more

Workforce manager vs day manager skills

Common workforce manager skills
  • HR, 21%
  • PowerPoint, 8%
  • Process Improvement, 5%
  • Payroll, 5%
  • Performance Management, 4%
  • Employee Engagement, 4%
Common day manager skills
  • PET, 26%
  • CPR, 12%
  • Customer Service, 11%
  • Safety Standards, 9%
  • Payroll, 8%
  • Bank Deposits, 4%

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