Workforce manager vs detail manager

The differences between workforce managers and detail managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce manager and a detail manager. Additionally, a workforce manager has an average salary of $83,983, which is higher than the $48,050 average annual salary of a detail manager.

The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a detail manager are customer service, car dealerships, and payroll.

Workforce manager vs detail manager overview

	Workforce Manager	Detail Manager
Yearly salary	$83,983	$48,050
Hourly rate	$40.38	$23.10
Growth rate	6%	6%
Number of jobs	172,594	310,054
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	High School Diploma, 45%
Average age	44	44
Years of experience	6	6

Workforce manager vs detail manager salary

Workforce managers and detail managers have different pay scales, as shown below.

	Workforce Manager	Detail Manager
Average salary	$83,983	$48,050
Salary range	Between $54,000 And $129,000	Between $34,000 And $66,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between workforce manager and detail manager education

There are a few differences between a workforce manager and a detail manager in terms of educational background:

	Workforce Manager	Detail Manager
Most common degree	Bachelor's Degree, 65%	High School Diploma, 45%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Workforce manager vs detail manager demographics

Here are the differences between workforce managers' and detail managers' demographics:

	Workforce Manager	Detail Manager
Average age	44	44
Gender ratio	Male, 60.2% Female, 39.8%	Male, 90.3% Female, 9.7%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between workforce manager and detail manager duties and responsibilities

Workforce manager example responsibilities.

Manage ACD / AOD predictive dialer while analyzing calls flow and call table performance.
Manage high level HVAC, mechanical, and project management services with extremely tight deadlines with minimal impact to branch operations.
Manage vehicle export sales administration; financial analysis, system support, logistics requirements and operational support for all export destinations.
Experience with blend (ACD, AOD and IVR) call centers.
Measure and analyze KPIs for customer services efficiency and customer satisfaction.
Perform routine testing of IVR and call flow.

Detail manager example responsibilities.

Manage detail department for Honda and Toyota dealerships.
Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
Detail cars give instructions to workers run cash register deal of with direct customer relations as well as ordering supplies
Handle the schedule of the employees and run the lot and detail crews.
Create advertisements for Hyundai & Lincoln.
Pick up and deliver vehicles to other Nissan dealerships throughout the region.

Workforce manager vs detail manager skills

Common workforce manager skills

HR, 21%
PowerPoint, 8%
Process Improvement, 5%
Payroll, 5%
Performance Management, 4%
Employee Engagement, 4%

Common detail manager skills

Customer Service, 31%
Car Dealerships, 8%
Payroll, 7%
Quality Service, 6%
Customer Inquiries, 5%
Engine Compartment, 5%