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The differences between workforce managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $83,983 average annual salary of a workforce manager.
The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.
| Workforce Manager | Lead Manager | |
| Yearly salary | $83,983 | $101,883 |
| Hourly rate | $40.38 | $48.98 |
| Growth rate | 6% | 6% |
| Number of jobs | 172,594 | 385,395 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A workforce manager is responsible for monitoring and evaluating the productivity and efficiency of the operations staff and assessing if the team complies with the regulatory policies and standard procedures. Workforce managers also strategize techniques to provide the highest quality services for the clients and customers by increasing productivity level and operational solutions. They identify business opportunities by analyzing workforce theories that would generate more revenue resources and attract potential clients according to their needs and requirements.
A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.
Workforce managers and lead managers have different pay scales, as shown below.
| Workforce Manager | Lead Manager | |
| Average salary | $83,983 | $101,883 |
| Salary range | Between $54,000 And $129,000 | Between $73,000 And $140,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Trulia |
| Best paying industry | - | Retail |
There are a few differences between a workforce manager and a lead manager in terms of educational background:
| Workforce Manager | Lead Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between workforce managers' and lead managers' demographics:
| Workforce Manager | Lead Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 60.2% Female, 39.8% | Male, 54.2% Female, 45.8% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |