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The differences between workforce managers and workforce management analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a workforce manager, becoming a workforce management analyst takes usually requires 2-4 years. Additionally, a workforce manager has an average salary of $83,983, which is higher than the $64,447 average annual salary of a workforce management analyst.
The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a workforce management analyst are call volume, powerpoint, and schedule adherence.
| Workforce Manager | Workforce Management Analyst | |
| Yearly salary | $83,983 | $64,447 |
| Hourly rate | $40.38 | $30.98 |
| Growth rate | 6% | 11% |
| Number of jobs | 172,594 | 127,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 57% |
| Average age | 44 | 44 |
| Years of experience | 6 | 4 |
A workforce manager is responsible for monitoring and evaluating the productivity and efficiency of the operations staff and assessing if the team complies with the regulatory policies and standard procedures. Workforce managers also strategize techniques to provide the highest quality services for the clients and customers by increasing productivity level and operational solutions. They identify business opportunities by analyzing workforce theories that would generate more revenue resources and attract potential clients according to their needs and requirements.
A workforce management analyst's role is to oversee the workforce in a company while developing better management strategies. Their responsibilities revolve around conducting research and analysis to identify employees' needs, detect vulnerabilities in human resources, monitor staff performance and attendance, address issues and concerns, ensure schedule compliance, and coordinate with different departments within the company. A workforce management analyst may also perform clerical tasks such as producing reports, creating presentations, and arranging schedules. Moreover, it is vital to ensure that all employees adhere to the company's policies and regulations.
Workforce managers and workforce management analysts have different pay scales, as shown below.
| Workforce Manager | Workforce Management Analyst | |
| Average salary | $83,983 | $64,447 |
| Salary range | Between $54,000 And $129,000 | Between $43,000 And $95,000 |
| Highest paying City | - | Albany, NY |
| Highest paying state | - | New York |
| Best paying company | - | Meta |
| Best paying industry | - | Finance |
There are a few differences between a workforce manager and a workforce management analyst in terms of educational background:
| Workforce Manager | Workforce Management Analyst | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Northwestern University |
Here are the differences between workforce managers' and workforce management analysts' demographics:
| Workforce Manager | Workforce Management Analyst | |
| Average age | 44 | 44 |
| Gender ratio | Male, 60.2% Female, 39.8% | Male, 54.2% Female, 45.8% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 10.1% White, 67.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 12% |