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Yardmaster/customer service/crew dispatching vs bilingual customer service

The differences between yardmaster/customer service crew dispatchings and bilingual customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a yardmaster/customer service/crew dispatching, becoming a bilingual customer service takes usually requires 6-12 months. Additionally, a bilingual customer service has an average salary of $32,388, which is higher than the $31,397 average annual salary of a yardmaster/customer service/crew dispatching.

The top three skills for a yardmaster/customer service/crew dispatching include data entry, customer service and customer complaints. The most important skills for a bilingual customer service are data entry, strong customer service, and excellent organizational.

Yardmaster/customer service/crew dispatching vs bilingual customer service overview

Yardmaster/Customer Service/Crew DispatchingBilingual Customer Service
Yearly salary$31,397$32,388
Hourly rate$15.09$15.57
Growth rate-8%-4%
Number of jobs157,794201,631
Job satisfaction--
Most common degreeHigh School Diploma, 41%Bachelor's Degree, 35%
Average age4340
Years of experience212

What does a yardmaster/customer service/crew dispatching do?

A yardmaster/customer service/crew dispatching officer functions differently depending on their industry or place of employment. Most of their responsibilities revolve around dealing with providing customer support and services, responding to inquiries and correspondence, addressing issues and concerns, providing corrective measures, and producing progress reports. There are also instances when they have to manage schedules, prepare presentations, and maintain accurate records. Furthermore, it is essential to adhere to a company's policies and guidelines, all while maintaining a healthy and productive environment for everyone.

What does a bilingual customer service do?

In bilingual customer service, a representative specializes in responding to calls using English or another foreign language that the customer prefers. Among their primary responsibilities include assisting customers and addressing any inquiries, concerns, or issues that they may raise. Aside from this, a representative may also recommend or sell products, process refunds or payments, and conduct surveys or polls. Furthermore, a representative needs to build rapport with customers to secure sales or create a substantial client base.

Yardmaster/customer service/crew dispatching vs bilingual customer service salary

Yardmaster/customer service crew dispatchings and bilingual customer services have different pay scales, as shown below.

Yardmaster/Customer Service/Crew DispatchingBilingual Customer Service
Average salary$31,397$32,388
Salary rangeBetween $25,000 And $38,000Between $26,000 And $39,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Uline
Best paying industry-Insurance

Differences between yardmaster/customer service/crew dispatching and bilingual customer service education

There are a few differences between a yardmaster/customer service/crew dispatching and a bilingual customer service in terms of educational background:

Yardmaster/Customer Service/Crew DispatchingBilingual Customer Service
Most common degreeHigh School Diploma, 41%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Yardmaster/customer service/crew dispatching vs bilingual customer service demographics

Here are the differences between yardmaster/customer service crew dispatchings' and bilingual customer services' demographics:

Yardmaster/Customer Service/Crew DispatchingBilingual Customer Service
Average age4340
Gender ratioMale, 28.8% Female, 71.2%Male, 30.8% Female, 69.2%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 12.2% Unknown, 4.9% Hispanic or Latino, 28.1% Asian, 4.6% White, 49.6% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between yardmaster/customer service/crew dispatching and bilingual customer service duties and responsibilities

Yardmaster/customer service/crew dispatching example responsibilities.

  • Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
  • Dispatch technicians to specific jobs, help troubleshoot customer issues, and assist with office duties.
  • Enter tender and movement numbers in AS400.
  • Dispatch for Baltimore, Charlotte, Richmond, Roanoke and Raleigh HVAC techs.
  • Handle multiple install projects of GPS tracking unit installs from close of sale to completion.
  • Call location to confirm issues and troubleshoot to resolve prior to dispatch of technician if possible.
  • Show more

Bilingual customer service example responsibilities.

  • Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
  • Provide excellent customer service while ensuring all HIPPA guidelines are follow.
  • Handle high volume correspondence receive from both patients and providers, validate documents manually and support computerize filing system.
  • Verify and update patients demographics and insurance information as needed, send messages to facilities concerning patient medications and concerns.
  • Demonstrate superb organizational and multitasking abilities
  • Provide accurate first call solutions to any concern from providers and third party agencies according to HIPAA guidelines and ethical protocols.
  • Show more

Yardmaster/customer service/crew dispatching vs bilingual customer service skills

Common yardmaster/customer service/crew dispatching skills
  • Data Entry, 20%
  • Customer Service, 8%
  • Customer Complaints, 7%
  • Outbound Calls, 6%
  • Inbound Calls, 6%
  • Payroll, 5%
Common bilingual customer service skills
  • Data Entry, 8%
  • Strong Customer Service, 7%
  • Excellent Organizational, 6%
  • Excellent Interpersonal, 6%
  • Strong Computer, 5%
  • Technical Support, 5%

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