Account delivery manager vs implementation manager

Differences between account delivery manager and implementation manager duties and responsibilities

Account delivery manager example responsibilities.

• Create reporting model and processes and manage team performance toward achieving SLA.
• Deliver account planning and manage end-to-end support delivery for large healthcare account.
• Manage product deployments, data migration and transformation, infrastructure (network connectivity, storage requirements, processing requirements).
• Train others on the ITIL processes.
• Implement Healthvalut for a mid-size specialty healthcare client.
• Deliver increasing SLA results month over month setting account records for meeting contractual goals.
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Implementation manager example responsibilities.

• Lead the strategic project planning efforts and the technology architecture design initiatives.
• Document each client's processes for artifacts and manage through project closure via SharePoint.
• Create and manage detailed project plans for all phases of SDLC to ensure successful deployments.
• Lead a group of 10 Java engineers and 12 web developers in creating web-base online banking applications.
• Manage one internal ERP specialist, who maintains and modifies the ERP system and provides specialist technical support.
• Manage state-by-state projects from planning/scheduling, architecture, development, Nessus scan vulnerabilities, QA, UAT, to deployment.
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