Account delivery manager vs information technology manager

Differences between account delivery manager and information technology manager duties and responsibilities

Account delivery manager example responsibilities.

• Create reporting model and processes and manage team performance toward achieving SLA.
• Deliver account planning and manage end-to-end support delivery for large healthcare account.
• Manage product deployments, data migration and transformation, infrastructure (network connectivity, storage requirements, processing requirements).
• Train others on the ITIL processes.
• Implement Healthvalut for a mid-size specialty healthcare client.
• Deliver increasing SLA results month over month setting account records for meeting contractual goals.
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Information technology manager example responsibilities.

• Manage all systems onboarding & offboarding of all employees, manage all account access on all company systems & equipment setup.
• Manage NFS mounts from NAS devices and setup auto-mounts for the server farm.
• Manage applications support for Lawson, Meditech, ChartMaxx and McKesson PACs system.
• Negotiate and manage the company through several Telecom agreements for voice, data and wireless.
• Manage production turnovers by conducting performance tests, and reviewing SQL coding standards and methods.
• Manage 3rd party vendors supporting legacy 3Com, Avaya, Nortel, and Cisco platforms.
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