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Account specialist jobs in Rocky Mount, NC

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  • Cash Application Specialist

    Medix™ 4.5company rating

    Account specialist job in Greenville, NC

    **Fully Onsite Role Schedule: Monday-Friday, 8:00 AM-4:30 PM (Month-end overtime availability required) Pay Rate: $22.05/hr We are seeking a detail-oriented Cash Applications Specialist to join our Patient Billing (PB) team. This role is essential in ensuring that all patient payments are posted accurately, promptly, and in compliance with organizational and regulatory requirements. The ideal candidate will have strong attention to detail, a solid understanding of healthcare billing processes, and professionalism when communicating with patients and internal departments. This position plays a key role in supporting the financial health of the organization by maintaining accurate account balances and ensuring efficient revenue cycle operations. Key Responsibilities Payment Posting & Reconciliation Accurately post all payments, adjustments, and denials from insurance companies, patients, and third-party payers into the billing system. Maintain current account balances by ensuring all transactions are recorded promptly and accurately. Reconcile daily deposits, EFTs, and lockbox payments with remittance advice and Explanation of Benefits (EOBs). Identify, research, and resolve discrepancies between posted payments and deposited amounts. Denials & Adjustments Post and categorize denials accurately, including documenting all denial reasons. Apply adjustments and write-offs following established guidelines and authorization processes. Ensure adjustments are properly justified and documented. Compliance & Documentation Maintain complete and compliant documentation according to internal policies and regulatory requirements. Adhere to HIPAA and privacy guidelines to protect patient information. Ensure all payment posting practices align with federal, state, and local regulations. Customer Service & Team Support Collaborate with the customer service team to resolve patient payment inquiries and account questions. Provide clear explanations of account activity, payments, and adjustments. Participate in ongoing training to maintain expertise in cash posting and billing workflows. Qualifications Experience in healthcare billing, cash posting, or revenue cycle operations preferred. Strong attention to detail, accuracy, and organization. Ability to work independently with minimal supervision. Excellent communication and problem-solving skills. Understanding of EOBs, ERAs, payment posting, denials, and adjustments. Commitment to confidentiality and compliance. Additional Details Training: Hands-on, provided by the PB team Environment: Onsite Pay: 19-22.05/hour depending on experience
    $22.1 hourly 4d ago
  • Billing Specialist

    Allstar Staffing Group

    Account specialist job in Raleigh, NC

    We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Raleigh area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
    $28k-37k yearly est. 3d ago
  • Client Specialist

    Robert W. Baird & Co. Incorporated 4.7company rating

    Account specialist job in Greenville, NC

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team's social media presence (website, LinkedIn, X, etc.). * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. * Seek ways to enhance FA(s) business effectiveness and marketability. * Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. * May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. * May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. * Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: * 2+ years of prior industry and/or administrative work experience. * Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. * Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. * Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. * Detail oriented with an emphasis on accuracy. * Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. * Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. * Good analytical and critical problem-solving skills. * Bachelor's degree preferred, not required. #LI-PWM5 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $70k-101k yearly est. 17d ago
  • Client Success Specialist - 100% Commission (TSG-20251204-062)

    Strickland Group LLC 3.7company rating

    Account specialist job in Raleigh, NC

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $45k-85k yearly est. 9d ago
  • Customer Relations Specialist - Raleigh

    Urbanex Pest Control

    Account specialist job in Raleigh, NC

    Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Fort Worth branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. Candidates must be willing to complete a background check for this position
    $16-22 hourly 15d ago
  • Call Center Specialist

    West Shore Home 4.4company rating

    Account specialist job in Raleigh, NC

    Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1
    $19.8 hourly 14d ago
  • Business Process Specialist

    Skanska 4.7company rating

    Account specialist job in Raleigh, NC

    Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments. **Business Process Specialist Required Qualifications:** + 3+ years of experience with process mapping and data analysis tools (Visio). + 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint). + 3+ years of experience managing projects to achieve successful implementation of process improvements. + Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience. Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company. **Our** Investment (************************************************ **in you:** + We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details. + As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. + At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. + We're committed to your success by developing you in your role and supporting your career growth + Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. **Come work with us and join a winning team!** **Background Check Required** Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024. Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million. Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime. Skanska's Applicant Privacy Policy for California Residents (****************************************************************************************************************** **Search Firm and Employment Agency Disclaimer** _Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
    $54k-72k yearly est. 60d+ ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Raleigh, NC

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 26d ago
  • Call Center Specialist - On-Call

    Integratedfamilyservices

    Account specialist job in Greenville, NC

    No Phone Calls Please. Shifts: Weekday Shift (6:00 pm - 7:00 am) Weekend Shift (Saturday 7:00 am until Sunday 7:00 am / Sunday 7:00 am until Monday 7:00 am) GENERAL DESCRIPTION : The Call Center is the point of access for individuals and/or their families seeking services at IFS for a mental health, substance use and intellectual and/or developmental disabilities crisis. Access Coordinators are the point of contact for all incoming calls for Integrated Family Services during business hours on Monday through Friday. They are responsible for answering the incoming calls for all office locations in a timely and professional manner while assisting callers in reaching the appropriate department, staff, and/or service. They will utilize customer service skills and techniques in determining the need of the caller to ensure that individual receives the best quality of service. Access Coordinators will briefly screen to determine the best appropriate action to occur at the time of the call. They will ensure that if a client is experiencing a crisis that they are linked to the Mobile Crisis Department for further assistance. Must possess the following knowledge/skills: strong knowledge of available community resources; psycho-educational skills; strong individual and group counseling skills; strong assessment skills; strong community integration skills; strong family/caregivers training and consultation skills; strong mentoring skills; strong mediation skills; strong adaptive skill training in all functional domains including vocational, educational, personal care, domestic, social, communication, leisure, problem-solving, etc.; strong behavioral crisis and modeling intervention skills; strong motivational interviewing skills; competency in Wellness Education and symptom management issues, cognitive behavioral therapy interventions and cultural competence. WORK DUTIES AND TASKS : Responsible for answering all incoming IFS calls and assisting individuals in reaching the appropriate department, staff, and/or service. Responsible for the knowledge of the departments and services offered within IFS. Responsible for answering calls in a timely and professional manner. Responsible for utilizing positive customer service at all times. Responsible for briefly assessing clients who are experiencing mental health, developmental disability, and/or substance abuse crisis. Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis as needed. Responsible for ensuring the overall safety of the client, their families and the community as needed Responsible for networking with other community agencies to ensure effective care across the service delivery continuum. Maintains the client's electronic health record to ensure that appropriate Medicaid and agency standards are met. Providing support via phone to individuals who are experiencing a crisis while linking them to the Mobile Crisis Department. Making service and resource referrals as needed. Responsible for engaging in monthly supervisions with Call Center Director to ensure best quality of service. Attends staff meetings, clinical team meetings and training/events as assigned. Attends continuing education per licensing requirements and as relevant to job duties. Attends a minimum of 2 hours of cultural competency continuing education per year. Completes annual adult CPR and First Aid certification courses. Completes annual TB tests and any other required competencies as outlined by the Human Resources Department for all staff Other duties as assigned QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS : A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full time, post bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. A minimum of one year's experience in providing crisis management services in the following setting: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention, strategies within the first 90 days of employment. No criminal convictions of child abuse or violent crimes. Must be able to pass background MVR and sexual offender check. Must possess a valid driver's license. Must be able to keep strict confidentiality and work with diverse populations
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Wealth Management Client Specialist

    First Horizon Corp 3.9company rating

    Account specialist job in Raleigh, NC

    The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. Essential Duties and Responsibilities: * Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. * Extensive client contact , involved in all activities that align with prospective and existing clients * Performs account maintenance including money transfer requests, address changes, etc. * Serves as liaison and between sales team, compliance, and other business lines throughout the firm * Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures * Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation * May attend client meetings, prospect meeting, and client/marketing events * Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. * Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support * Fulfill financial advisor requests and resolve service-related issues and inquiries * Process tasks and resolve issues in a timely and accurate manner * Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times * Maintain a focus on continuous improvement and provides feedback on system enhancements * Master technology to ensure it is being used to its full benefit Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $29k-34k yearly est. 46d ago
  • Senior Billing Analyst

    Capstone Search Partners

    Account specialist job in Raleigh, NC

    Job Description The Opportunity: Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes. Job Responsibilities Manage billing operations from invoice creation to payment tracking across multiple markets and currencies. Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies. Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented. Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements. Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution. Reconcile account discrepancies, investigate client disputes, and support collections as needed. Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making. Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls. Train and support new team members as required. Required Qualifications Strong numeracy and reconciliation skills; confident working with financial data. Proficiency in Microsoft Excel and Word. Comfortable working flexible hours, including occasional off-hours support. Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions. Strong organizational and time management abilities with a focus on results and meeting deadlines. A proactive approach to identifying inefficiencies and suggesting process improvements. Previous experience in a shared services or global operations environment. Familiarity with billing systems and procedures. Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
    $45k-69k yearly est. Easy Apply 13d ago
  • FT Accounts Receivable Specialist

    Johnston Community College 3.9company rating

    Account specialist job in Smithfield, NC

    Responsible for maintaining the full functionality of all student accounts. Assists with the processing of finance holds, application of payments, refunds, internal and external scholarships and third-party sponsorships, as well as reconciliations for all related transactions. This position maintains a strict confidentiality in regards to student records and other restricted college information. Knowledge & Responsibilities EssentialDuties and Responsibilities * Creates third-party sponsorships,attaches students to sponsorships,gathers information and produces reports to invoice third-party sponsors for all curriculum and continuing education students * Has working knowledge of federal financial aid regulations for disbursements, FERPA and other regulations relating to student accounts * Posts financial aid payments to student accounts,verifies accounts, and issues FA refunds * Issues all other student refunds due to dropped classes * Creates and processes section billings for customized training sponsorships * Assists Senior Accounts Receivable Specialist with third-party tuition assistance for veteran students by maintaining adequate files and records or students receiving VA Educational Assistance * Assists studentswithquestions regarding refunds, payments,sponsorships, and scholarships * Serves as backup for and works cooperatively with Senior Accounts Receivable Specialist during times of high work volume * Assistswithinforming and communicatingwith studentsregarding any direct deposit information in regards to student refunds * Works cooperatively with outside agencies, Registrar, Financial Aid and other functional department leadership regarding payments, sponsorships, account questions or other issues * Prepares reports for the AVP of Financial Services/CFO as needed * Prepares internal payment agreements * Codes payments for cashier to receipt * Oversees and responsible for maintaining all debt collections records and providing accurate, up-to date information to NC Department of revenue for Debt Set-Off program as well as the outside collections agency * Verifies account accuracy and prepares adjustments as needed * Maintains accurate files of student's accounts of all adjustments, refunds, and financial aid payments * Assists with aged accounts receivable trial balance monthly and invoices anyoutstanding accounts * Processes outside scholarships for receipting and disbursement * Processes reallocation reports as needed * Responsible for Annual Survey of Fees report due to Systems Office * Assists with due to due from report monthly * Responsible for preparing interest journal entries * Processes and collects balances due to returned checks/chargebacks * UsesCommunication Management to assist departmentwithdebt collections and notifications * Prepares account analysis and reports to assist management and Systems Office as requested * Updates knowledge and skills through continuous training * Performs other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities Minimum & Preferred Qualifications Qualifications Experience with managing student accounts in higher education including collections and business office activities is preferred. Knowledge of principles, practices, and theories of accounting, auditing, and financial management is ideal. The ability to interpret and analyze financial data, records, reports, and establish and maintain effective working relationships with others is crucial. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Minimum: Associate's degree in accounting or business-related field. Preferred: Bachelor's degree in accounting. Experience Minimum: Three (3) to five (5) years of experience in an accounting or business operation. Preferred: Three years of experience in a Community College business office setting Additional Information Language Skills * Ability to read and interpretdocumentssuch as safety rules,operating and maintenance instructions,and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectivelybeforegroups of customersor employees of organization. Mathematical Skills * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions,and decimals. * Ability to calculate figures and amounts such as discounts and interest. Reasoning Ability * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should be proficient in the use of Microsoft Word and Excel. Preferred Computer Skills Proficiency in use of Colleague, as well as, Microsoft Word and Excel. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, and talk and hear. The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to multitask and prioritize without direct supervision * The noise level in the work environment is usually quiet.
    $32k-38k yearly est. 4d ago
  • AR/AP Specialist

    Act Power Services

    Account specialist job in Raleigh, NC

    Job Description Job Title: AR/AP Specialist Job Type: Full-Time Schedule: Monday to Friday ACT Power Services was created to provide industry leading services for our clients. As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry's benchmark for renewable operations and create the next generation of O&M provider. The AR/AP Processor will play a key role in ensuring the accurate processing of invoices, managing accounts payable and receivable, reconciling accounts, and ensuring timely payments. Duties/Responsibilities: Accounts Payable: Process vendor invoices and payment requests, verifying for proper coding and approvals. Perform a three-way match of purchase orders, receiving documents, and invoices. Manage corporate credit card expenses and reimbursement. Manage weekly cash requirements calls and subsequent pay runs. Post monthly AP and credit card accruals Accounts Receivable: Process and record customer payments. Void payments and process credits, as needed. Backup billing specialist, as needed. Assist Accounting Manager with month-end close processes, as needed. Education and Experience: Proven experience in accounting, with a strong understanding of payables and receivables. Familiarity with Intacct or similar accounting software. Strong analytical and communication skills. Physical Requirements: Normal periods of sitting and standing in an office environment. Extended periods of sitting at a workstation/desk in an office environment. Benefits: 401(k) with employer match Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Health Savings Account Short-term and Long-term disability Critical illness Paid Time Off Parental Leave Paid Holidays Employee assistance program Life insurance Opportunities for advancement Training and Development Legal and Identity Theft Pet Insurance Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.
    $33k-43k yearly est. 21d ago
  • Accountant - Receivables

    Taleo Social Sourcing

    Account specialist job in Raleigh, NC

    Ready to work with the top employer in North Carolina? In the region recently ranked "Best place for Jobs" by Forbes magazine? As an experienced staff member of our team, you will learn the scope of assurance and process improvement services we provide to our global clients as we assist them in developing better controlled processes and more efficient management systems. You will implement business risk management process, and provide clients assurance regarding the effectiveness of that process. You can apply your product, process or technology expertise to perform functional analyses of middle office, finance and operations and internal audit areas, to identify business risks and to propose and implement solutions. You may have the opportunity to gain exposure to various financial instruments and the regulatory environments within financial institutions, calculate and analyze daily P&L for a trading desk, and make recommendations on compliance issues. Bachelor's or Master's degree in Accounting, Finance or Economics 1-2 years of experience in financial services are preferred. Qualified candidates should possess a strong knowledge of capital markets and financial instruments. Excellent communication, computer and interpersonal skills are necessary. Additional Information Bonus Eligibility Compensation Contact Information
    $33k-43k yearly est. 60d+ ago
  • Collections Specialist I, IRU

    Resurgent Capital Services 4.4company rating

    Account specialist job in Greenville, NC

    About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents - California Privacy Policy Summary: As a Collections Specialist, you will be the voice of the company when contacting customers via phone or handling incoming calls from customers with questions and matters regarding their account. You will assist customers by providing information about their account, fulfilling requests, and setting up payment arrangements. Key Responsibilities: * Collect, document, and provide account related information accurately during phone interactions with customers and authorized 3rd parties * Negotiate payment terms with customers to resolve account balances * Maintain established levels of quality and efficiency * Learn and adhere to federal laws and state regulations during phone interactions * Contact consumers to offer repayment methods by manually dialing or by using the auto dialer. Work Schedules: * Our contact center operates 8am-9pm (Mon-Thurs), 8am-7pm (Fri), and 9am-5pm (Sat & Sun) * Collection Specialists will have a stable shift (does not vary week to week) resulting in 40 hours per week * Shifts involving work hours after 6pm and weekends receive premium pay * Examples of Current Shifts: * Monday-Friday: 10:30am-7:00pm * Monday-Thursday: 10:00am-9:00pm * Monay-Friday: 9:30am-6:00pm * Tuesday-Friday: 8:00am-4:30am & Saturday's 9:00am-5:00pm * Weekend Shift: Monday's & Friday's 8:00am-7:00pm, Saturday's & Sunday's 9:00am-5:00pm Start Date: January 5, 2026 Training Period: 1/5/2026-1/23/2026 Training Schedule: 8:30am-5:30pm Monday-Friday Skills & Qualifications: * Call center, sales, telemarketing, or customer service experience preferred but not required * Bilingual preferred but not required * Payment negotiation experience preferred but not required * Strong verbal communication skills * Enthusiastic approach to assisting others * Ability to remain professional, objective, and empathetic * Ability to accurate and efficiently perform data entry * Ability to navigate and use multiple systems simultaneously (Collections application, Microsoft Teams, Notepad, phone system workbench, etc What We Offer: * Competitive Salary: Starting at $20.00-$21.00 per hour based on * Monthly Commission: uncapped commission on top of their regular salary through a structured incentive program * Eligible for Collection Specialist leveling promotion as soon as 6 months * Long term career growth - over 60% of all company openings are filled by internal promotion * Annual merit increase based on performance * Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions. * On-site clinic with nurse practitioner * Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance. * Safe Harbor 401k plan with company contributions up to 4.5%. * Casual work environment * On-site fitness center * Company paid downtown parking worth up to $1000 annually * Opportunities to give back to the community by participating in civic and charity events with colleagues. * Employee Referral Bonus Program * Dependent Scholarship Program * Tuition reimbursement program of up to $5000 annually (some restrictions apply) * Special awards, contests, and ad-hoc incentives * Ability to work with phenomenal talent and friendly team of professionals Educational Requirements: * High School Diploma or GED required Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
    $20-21 hourly Auto-Apply 12d ago
  • Collections Analyst, Vendor Incentives Accounting

    Advance Stores Company

    Account specialist job in Raleigh, NC

    Job Description Advance Auto Parts is seeking a dynamic Collections Analyst to support the Vendor Incentives Accounting function. The ideal candidate will have experience in managing a portfolio of Vendors with contractual obligations to provide Advance Auto Parts with a variety of incentives in order to secure additional purchases. This role requires a high level of attention to detail, a collaborative working style as well as the ability to manage multiple priorities. This is a key role in the Vendor Incentives area and requires someone with a passion for working with key Vendors, building relationships and the proactive collection of incentives earned by Advance Auto Parts. Responsibilities: Manage a portfolio of Vendor receivables earned as a result of various types of contractually agreed to incentive programs. Ensure that all earned incentives are collected via Vendor credit memos, on-invoice credits or deductions from payables due to the respective Vendors. Establish strong collaborative relationships with various stakeholders in the Merchandising and Procurement teams in order to thoroughly understand the various incentives with the respective Vendors, the validity of the outstanding incentive receivables as well as the timing of collections. Establish strong working relationships with Vendor key contacts in order to facilitate prompt resolution of incentive issues and timely collection of incentives earned. Collaborate with Accounts Payable to ensure alignment on invoice credits received and on-invoice credits from Vendors as well as facilitation of deductions for incentives from Vendor payments. Proactively provide insight into any collectability issues on outstanding receivables in the portfolio. Assist in periodic, quarterly and year-end close processes, ensuring timely and accurate financial reporting. Assist internal and external auditors on audit related requests for information in conjunction with interim reviews, year-end audits as well as SOX and internal audits. Identify opportunities for process enhancements and automation to improve efficiency and accuracy. Manage conflicting priorities and ensure that are deadlines are successfully met. Manage ad-hoc projects and tasks as assigned by senior management. Requirements: Bachelor's degree in Accounting, Finance, or related field. Minimum of 2 years of experience in accounting, ideally with some experience in collections or Accounts Payable. Strong level of knowledge in Accounts Payable processes and their impact on the General Ledger Experience utilizing Oracle or similar ERP software. Excellent analytical and problem-solving skills, with a high level of attention to detail. Ability to collaborate cross functionally, working in a team environment. Ability to work in a fast-paced environment and prioritize tasks effectively. Experience in retail or automotive industry is a strong plus. Join Advance Auto Parts and contribute to our mission of serving our customers with excellence. Apply now to be part of our dedicated accounting team driving financial integrity and success. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 2025 Advance operated 4,250 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 950 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. #LI-GG1 California Residents click below for Privacy Notice: ***************************************************
    $36k-59k yearly est. Auto-Apply 4d ago
  • Collections Specialist - L1

    Artech Information System 4.8company rating

    Account specialist job in Raleigh, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable Analyze aged trial balance of accounts receivable Communicate with customers and negotiate repayment terms Respond to customer inquiries on a timely basis Reconciliation of accounts receivable Prepare special reports as required Prepare and recommend credit files Monthly reporting and journal entries JD Edwards and other system support for the Credit Department Credit department processes support and improvement Qualifications Knowledge/Skills Required Outstanding customer service Outstanding communication and negotiation skills Excellent analytical skills Ability manage time effectively and efficiently Ability to handle multiple assignments and high stress situations with professionalism Credit and accounts receivable experience preferred Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards College degree or equivalent experience is required and University degree is an asset Accounting knowledge (university course or equivalent) Additional Information For more information, Please contact Shobha Mishra ************ sent me your resume shobha.mishra ATartechinfo.com
    $28k-36k yearly est. 60d+ ago
  • Collections Specialist

    City of Raleigh North Carolina

    Account specialist job in Raleigh, NC

    The Collections Specialist works directly with the Curator of Collections for the Historic Resources and Museum (HRM) Program on collections management tasks such as inventory, record-keeping, moving objects, and database entry. Assists Curator of Collections in maintaining records of accession, condition, and location of more than 27,000 objects in the HRM Program Collection. The candidate will be required to have a driver's license because of the necessity to travel between the various locations within the Historic Resources and Museum Program. About Us: The Historic Resources and Museum Program oversee operations, programs, and collections at all of the City of Raleigh-run, attractions, historic sites and museums. These include: The City of Raleigh Museum, Dr. M.T. Pope House Museum, John P. "Top Greene African American Cultural Center, Mordecai Historic Park, the Raleigh Trolley, Latta University Historic Park, Moore Square, Pullen Park, Tucker House, the Borden Building and Stone Circle at Fletcher Park, and Fred Fletcher Amphitheater.This position provides support for collections management projects focused on cataloging, photographing, inventorying, numbering, and/or rehousing a variety of objects. Other activities include exhibit maintenance, environmental monitoring, and artifact research. Minimum Qualifications: High School diploma and the equivalent of 3 semesters of college credit with a focus in history, art history, or a related field. A valid NC Driver's License and a safe driving record required. Effective oral and written communication, attention to detail, and time management skills required. Preferred candidates have: * Basic knowledge of proper artifact handling and museum documentation. * Experience working in a museum, historic site, gallery, or related field. * Experience using museum collections management software including PastPerfect. * Experience monitoring the environment of exhibit and storage spaces. * Experience in conducting a museum collections inventory. ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
    $30k-41k yearly est. 4d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Raleigh, NC

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 25d ago
  • Wealth Management Client Specialist

    First Horizon Bank 3.9company rating

    Account specialist job in Raleigh, NC

    The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. **Essential Duties and Responsibilities** : - Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. - Extensive client contact , involved in all activities that align with prospective and existing clients - Performs account maintenance including money transfer requests, address changes, etc. - Serves as liaison and between sales team, compliance, and other business lines throughout the firm - Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures - Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation - May attend client meetings, prospect meeting, and client/marketing events - Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. - Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support - Fulfill financial advisor requests and resolve service-related issues and inquiries - Process tasks and resolve issues in a timely and accurate manner - Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times - Maintain a focus on continuous improvement and provides feedback on system enhancements - Master technology to ensure it is being used to its full benefit **Qualifications** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $29k-34k yearly est. 45d ago

Learn more about account specialist jobs

How much does an account specialist earn in Rocky Mount, NC?

The average account specialist in Rocky Mount, NC earns between $30,000 and $75,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Rocky Mount, NC

$48,000
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