Account specialist jobs in Rocky Mount, NC - 190 jobs
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Collections Specialist
Adecco 4.3
Account specialist job in Winterville, NC
Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!
Adecco is currently assisting one of its clients in their search for a Collections Specialist in Winterville, NC!
Pay rate: $15/hr
Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability
Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
For instant consideration for this role, click on Apply Now and upload resume!
Our ideal candidate for this Collections Specialist must have/must be able to:
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
Determine cause of delinquency and best course of action to assist delinquent customer.
Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system.
Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
Review files from Loan Services in accordance with established standards, if applicable.
Initiate deferrals on accounts based upon written policy guidelines.
Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
Ensure that appropriate letters are sent to debtors.
Process customers payments through electronic draft, if applicable.
Process account maintenance transactions according to established guidelines
Education/Certification Requirements:
High School Diploma or GED
Experience requirements for this Collections Specialist:
Must have Collections experience
Strong communication skills
Good decision-making and problem solving skills
Proficient with MS Office Suite
Ability to work as part of a team
Must have flexible schedule
Bilingual is a plus
Note:
This role is On-Site; thus, open to candidates near/in/around Winterville, NC
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Winterville, NC NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$15 hourly 5d ago
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Senior Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Account specialist job in Raleigh, NC
About the Role: As a Senior Client Specialist at Baird, you'll be a strategic partner in delivering exceptional client service and strategic partnership to one or more Financial Advisors. This role goes beyond daily operations-leading complex client onboarding, managing high-touch communications, and orchestrating efficiencies in process. You'll also drive business development by identifying growth opportunities, enhancing advisor effectiveness, and contributing to long-term practice success. Ideal candidates are licensed professionals with sharp analytical skills, a proactive mindset, and a passion for delivering exceptional service in a dynamic wealth management environment.
Check out this video to learn more about the day in the life of our Senior Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies
* May manage FA and Team's social media presence (website, LinkedIn, X etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 5+ years of prior industry work experience
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms
* Excellent verbal and written communication skills
* Detail oriented with an emphasis on accuracy
* Critical thinking and proactive problem solving skills
* Good analytical skills with ability to perform semi-advanced math
* Understanding of compliance regulations including the client complaint process and correspondence policies
* Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$70k-100k yearly est. 28d ago
Customer Success & Retention Specialist
Air Experts Heating, Cooling, LLC
Account specialist job in Raleigh, NC
Job Description
Customer Success & Retention Specialist
- Join Our Award-Winning Team!
At Air Experts Heating, Cooling and Plumbing, we've been proudly serving our community for over 35 years-and our success comes from putting people first. We're looking for a Digital Lead Coordinator to join our team in Raleigh. In this role, you'll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we're known for.
Why You'll Love Working Here
We believe great work deserves great rewards. When you join Air Experts, you'll enjoy:
Pay Range: $18-$20 per hour + monthly bonus potential
Weekly Pay On Friday
Comprehensive Benefits Package - Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000.
Financial Security - 401K with company match to help build your future.
Work-Life Balance - Generous paid time off and paid holidays.
Perks & Discounts - Employee discounts on all our services, plus an Employee Referral Program.
Professional Growth - Ongoing training, development, and a supportive team culture.
Award-Winning Team - Be part of a company recognized for outstanding customer service and community commitment.
What You'll Do
Monitor and triage incoming customer requests from email, website forms, and digital platforms.
Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team.
Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits.
Manage online appointment scheduling through digital tools and CRM systems.
Document and track all customer interactions in the CRM for accuracy and follow-up.
Collaborate with internal teams to resolve customer issues and ensure seamless service delivery.
Look for opportunities to improve customer satisfaction and streamline digital processes.
What We're Looking For
High school diploma or equivalent; some college a plus.
Excellent written and verbal communication skills.
Strong organizational and time management abilities.
Comfort handling a high volume of customer emails, chats and messages.
Tech-savvy with CRM systems (ServiceTitan experience preferred).
A customer-first attitude with a friendly, professional approach.
Ability to work independently and as part of a collaborative team.
Schedule
This is a full-time, in-office position at our North Raleigh location. 3 schedules available:
Tuesday-Saturday 8AM-5PM
Sunday-Thursday 8AM-5PM
Monday-Friday 11AM-7PM
If you're looking for a rewarding career where what you do matters, Apply Today!
$18-20 hourly 15d ago
Customer Relations Specialist - Raleigh
Urbanex Pest Control
Account specialist job in Raleigh, NC
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
$16-22 hourly 60d+ ago
Call Center Specialist
West Shore Home 4.4
Account specialist job in Raleigh, NC
Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see "no" as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: *************************************
#LI-AW1
$19.8 hourly 19d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account specialist job in Raleigh, NC
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 2d ago
Sr. Cell Therapy Account Specialist
Legend Biotech 4.1
Account specialist job in Raleigh, NC
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide.
Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.
Legend Biotech is seeking Sr. Cell Therapy AccountSpecialist as part of the Sales team based in Raleigh, NC (remote).
Role Overview
The Senior Cell Therapy AccountSpecialist is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.
Key Responsibilities
Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers.
Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
Develops an understanding of the issues and opportunities unique to each geography.
Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures.
Represents Legend at National and/or local symposiums/conventions.
Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct.
Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
Reports adverse events to Legend's Drug Safety department and other internal departments as appropriate per required guidelines.
Actively promotes the appropriate use of Legend's products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
Strict compliance with all regulatory agencies, state, and federal law is required.
Adheres to company policies, procedures and business ethics.
Requirements
Bachelor's Degree from accredited college or university.
Minimum of 4 years Oncology healthcare sales experience.
Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
Experienced managing and executing in large accounts including strategic planning and problem solving.
Previous sales experience in cell therapy/bone marrow transplant.
Experience with Multiple Myeloma.
Previous product launch experience in a highly competitive environment.
Exceptional interpersonal, communication (written and presentation) skills.
Possess superior selling skills honed in highly competitive markets.
Proven expertise in building relationships and influencing.
Aptitude for rapid learning and retention of technical and scientific product related information.
Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
Demonstrated team work/collaboration.
Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
Valid driver's license ac.
Agility in multi-tasking.
Able to travel 75% of the time.
Proven track record of attaining organizational objectives.
Exceptional organizational and time management skills.
Ability to perform administrative responsibilities accurately and on time.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
#Li-JK1
#Li-Remote
Benefits
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
Please note: These benefits are offered exclusively to permanent full-time employees. Contract employees are not eligible for benefits through Legend Biotech.
EEO Statement
It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.
Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions.
For information related to our privacy policy, please review: Legend Biotech Privacy Policy.
$46k-73k yearly est. Auto-Apply 3d ago
Senior Corporate Client Specialist
First Horizon 3.9
Account specialist job in Raleigh, NC
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing.
Responsibilities
Provide Commercial Lending Support to Commercial Relationship Managers
Review and Fund Loans
Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
Authorize payment and fees of commercial client overdrafts
Approve and process commercial client's withdrawals on lines of credit
Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
Requirements
High school diploma or GED and 3 - 5 years experience in a Client Specialist position
5+ years customer service experience in the banking industry
Proficiency with MS Office Suite
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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$29k-34k yearly est. 6d ago
Senior Billing Analyst
Capstone Search Partners
Account specialist job in Raleigh, NC
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
$45k-69k yearly est. Easy Apply 60d+ ago
Project Billing Specialist
S&Me, Inc. 4.7
Account specialist job in Raleigh, NC
Are you a professional with hands-on experience in project-based billing or accounting environments, looking for an opportunity to deepen your expertise, work closely with project teams, and directly support the overall financial health of the company? S&ME is looking for a detail-oriented Project Billing Specialist to join our Finance team based in Raleigh, NC, with a flexible remote/hybrid option.
Visit the Life tab on our LinkedIn profile to learn more about life at S&ME.
What You Will Do:
As a Project Billing Specialist, you will manage the financial functions of projects within our accounting database. This role involves close collaboration with project managers to ensure accuracy throughout the project lifecycle. Key responsibilities include client invoicing, updating WIP reporting, and assisting with collection efforts. Additional duties involve setting up project information, generating and finalizing invoices, and performing monthly reviews and project completion activities.
* Set Up Project Information: Read and interpret contract provisions to set up accurate project information in the accounting database, ensuring compliance with contract terms and company policies. Verify and edit project rate schedules and demographic data provided by project managers.
* Generate and Finalize Invoices: Initiate the billing cycle by generating and distributing prebill reports, facilitating edits per project manager, and finalizing invoices with all required attachments and documentation within established deadlines.
* Post and Submit Invoices: Post and submit invoices to clients by contract terms, ensuring timely and accurate billing.
* Manage Budget Changes: Make necessary budget changes to the accounting platform per the project manager's guidance and complete all tasks in accordance with the monthly accounting closing schedule.
* Assist with Collections and Reviews: Assist in collection efforts of past due accounts, perform monthly reviews and invoicing of all assigned projects, and initiate project completion activities, including reviewing backlog and WIP, verifying accuracy of invoicing and collections detail, and closing the project in the accounting platform.
Who We're Looking For:
We are seeking a detail-driven, collaborative professional who takes pride in accuracy and thrives in a fast-paced, deadline-oriented environment. Someone who communicates easily with project teams takes ownership of their work and isn't afraid to ask questions or speak up when something doesn't look right.
Qualifications:
* Education: High School diploma/GED - An Associate's degree in Accounting or Finance, a plus
* Experience: Minimum of 3 years of experience in project billing
* Key Competencies:
* The knowledge and understanding of KPI reporting and dashboards
We Are S&ME:
At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of over 1,000 employee-owners across 10+ states collaborates to create a meaningful impact on our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future.
What We Offer:
Comprehensive Health & Wellness Programs
* Medical, Dental & Vision Plans with HSA and FSA options
* Wellness Program offering $50 off per month on 2027 premiums
* Pet Insurance for your furry family members
Ownership & Financial Perks
* 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
* 401(k) Retirement Plan to help you plan ahead
* Term Life & Long-Term Care Coverage - available Spring 2026
Work-Life Balance & Career Development
* Paid Holidays, PTO with rollover options, and Paid Maternity & Paternity Leave
* Mentorship & Career Development Programs, Tuition Reimbursement, and Credential Incentive Program
* Employee Recognition Program, $2,000 Referral Bonuses, and a company vehicle & fuel card for project-based roles
If you're passionate about making an impact and want to work with a firm committed to our employees and providing quality service to our clients, we'd love to hear from you!
This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.
$29k-42k yearly est. 5d ago
Collections Analyst, Vendor Incentives Accounting
Advance Stores Company
Account specialist job in Raleigh, NC
Job Description
Advance Auto Parts is seeking a dynamic Collections Analyst to support the Vendor Incentives Accounting function. The ideal candidate will have experience in managing a portfolio of Vendors with contractual obligations to provide Advance Auto Parts with a variety of incentives in order to secure additional purchases. This role requires a high level of attention to detail, a collaborative working style as well as the ability to manage multiple priorities. This is a key role in the Vendor Incentives area and requires someone with a passion for working with key Vendors, building relationships and the proactive collection of incentives earned by Advance Auto Parts.
Responsibilities:
Manage a portfolio of Vendor receivables earned as a result of various types of contractually agreed to incentive programs.
Ensure that all earned incentives are collected via Vendor credit memos, on-invoice credits or deductions from payables due to the respective Vendors.
Establish strong collaborative relationships with various stakeholders in the Merchandising and Procurement teams in order to thoroughly understand the various incentives with the respective Vendors, the validity of the outstanding incentive receivables as well as the timing of collections.
Establish strong working relationships with Vendor key contacts in order to facilitate prompt resolution of incentive issues and timely collection of incentives earned.
Collaborate with Accounts Payable to ensure alignment on invoice credits received and on-invoice credits from Vendors as well as facilitation of deductions for incentives from Vendor payments.
Proactively provide insight into any collectability issues on outstanding receivables in the portfolio.
Assist in periodic, quarterly and year-end close processes, ensuring timely and accurate financial reporting.
Assist internal and external auditors on audit related requests for information in conjunction with interim reviews, year-end audits as well as SOX and internal audits.
Identify opportunities for process enhancements and automation to improve efficiency and accuracy.
Manage conflicting priorities and ensure that are deadlines are successfully met.
Manage ad-hoc projects and tasks as assigned by senior management.
Requirements:
Bachelor's degree in Accounting, Finance, or related field.
Minimum of 2 years of experience in accounting, ideally with some experience in collections or Accounts Payable.
Strong level of knowledge in Accounts Payable processes and their impact on the General Ledger
Experience utilizing Oracle or similar ERP software.
Excellent analytical and problem-solving skills, with a high level of attention to detail.
Ability to collaborate cross functionally, working in a team environment.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Experience in retail or automotive industry is a strong plus.
Join Advance Auto Parts and contribute to our mission of serving our customers with excellence. Apply now to be part of our dedicated accounting team driving financial integrity and success.
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 2025 Advance operated 4,250 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 950 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.
#LI-GG1
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$36k-59k yearly est. Auto-Apply 46d ago
Accounts Receivable
K2K9 Solutions
Account specialist job in Jackson, NC
📍 🕒
Job Type:
Full-Time 💼
Department:
Finance
Job Title: Accounts Receivable Specialist
Company: K2K9 Solutions, LLC Employment Type: Full-Time
About Us
K2K9 Solutions, LLC is a Women-Owned Small Business (WOSB) headquartered in Jackson Springs, North Carolina. We provide a full spectrum of canine expertise developed through extensive, real-world experience. Our mission is to deliver exceptional service and operational excellence in support of government and private sector clients.
Position Summary
We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our growing team. This role is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding invoices. The ideal candidate will have strong organizational skills, a customer-service mindset, and experience in government or service-based contracting environments.
Key Responsibilities
Generate and send invoices to clients in a timely manner
Monitor accounts for incoming payments and reconcile discrepancies
Follow up on overdue accounts and communicate with clients regarding outstanding balances
Maintain accurate records of all accounts receivable transactions
Prepare monthly aging reports and assist with financial audits
Collaborate with internal departments to resolve billing issues
Ensure compliance with company policies and applicable regulations
Qualifications
Qualifications
Associate's or Bachelor's degree in Accounting, Finance, or related field (or equivalent experience)
2+ years of experience in accounts receivable or general accounting
Proficiency in accounting software (e.g., QuickBooks, NetSuite, or similar)
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Experience working with government contracts or service-based businesses is a plus
Benefits
Health, dental, and vision insurance
Paid time off
Paid holidays
Life insurance
$33k-44k yearly est. 17d ago
Collections Specialist - L1
Artech Information System 4.8
Account specialist job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
It starts at the door. It starts with you. Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there.
What You'll Be Doing:
* Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes.
* Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor using your truck or vehicle with a trailer. No bulk items, no off-site driving, no dumping.
* Use our mobile app on your smartphone to check in, track your work, and take photos when needed.
* Stay active by walking the property, climbing stairs, and working outdoors during your shift.
What You'll Get:
* Pay: Up to $20.00 per hour
* Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM
* Part-Time: Typically 10 to15+ hours per week
* Close to Home: We try to assign you to a property near where you live
What You'll Need:
* Must be at least 18 years old
* Reliable transportation: open-bed pickup truck or vehicle with trailer
* Valid driver's license & auto insurance (you must be listed on the policy as a covered driver)
* A strong work ethic and pride in doing the job right, even when no one is watching
* Authorized to work in the U.S. (proof required)
* Ability to work independently and with a team when needed, and follow simple, consistent routines
* A smartphone with a data plan to use our work app
Physical Requirements:
* Ability to lift and carry up to 50 lbs.
* Comfortable walking long distances and climbing multiple flights of stairs
* Willing to work around bagged trash and waste
* Able to work outdoors in different weather conditions
Why You'll Love This Job:
* Stay Active: Get paid to move instead of sitting still
* Convenient Schedule: Easy to fit around another job or school
* Fast Pay: Access your earnings quickly with DailyPay
* Career Growth: Opportunities to move into lead or management roles
* Referral Bonuses: Earn extra when you refer others to join the team
* Safety Matters: We provide gloves, safety vests, and gear
If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on.
The application window for this opportunity is ongoing.
*******************************************
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
$20 hourly Auto-Apply 5d ago
Customer Relations Specialist - Raleigh
Urbanex Pest Control
Account specialist job in Raleigh, NC
Job Description
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
$16-22 hourly 1d ago
Call Center Specialist
West Shore Home 4.4
Account specialist job in Raleigh, NC
Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see “no” as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: *************************************
#LI-AW1
$19.8 hourly 14d ago
Senior Corporate Client Specialist
First Horizon Bank 3.9
Account specialist job in Raleigh, NC
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. **Responsibilities** + Provide Commercial Lending Support to Commercial Relationship Managers
+ Review and Fund Loans
+ Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
+ Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
+ Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
+ Authorize payment and fees of commercial client overdrafts
+ Approve and process commercial client's withdrawals on lines of credit
+ Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
+ Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
+ Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
+ Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
**Requirements**
+ High school diploma or GED and 3 - 5 years experience in a Client Specialist position
+ 5+ years customer service experience in the banking industry
+ Proficiency with MS Office Suite
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-34k yearly est. 7d ago
Senior Billing Analyst
Capstone Search Partners
Account specialist job in Raleigh, NC
Job Description
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
$45k-69k yearly est. Easy Apply 30d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Raleigh, NC
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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$22.3-32 hourly 60d+ ago
Collections Specialist - L1
Artech Information System 4.8
Account specialist job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
How much does an account specialist earn in Rocky Mount, NC?
The average account specialist in Rocky Mount, NC earns between $30,000 and $75,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Rocky Mount, NC