Admitting clerk vs front office clerk

The differences between admitting clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an admitting clerk and a front office clerk. Additionally, an admitting clerk has an average salary of $31,833, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an admitting clerk include patients, customer service and medical terminology. The most important skills for a front office clerk are patients, check-in, and data entry.

Admitting clerk vs front office clerk overview

	Admitting Clerk	Front Office Clerk
Yearly salary	$31,833	$31,051
Hourly rate	$15.30	$14.93
Growth rate	-	-5%
Number of jobs	106,698	163,789
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Associate Degree, 28%
Average age	42	47
Years of experience	2	2

What does an admitting clerk do?

The job of an admitting clerk is to register and admit patients to a hospital. Admitting clerks interview patients in getting the necessary financial and medical information for the admission. They verify the insurance of patients and make sure that their registration forms are accurately signed. Usually, they work on the medical profession and hospital front lines. They welcome and face customers and need to understand medicine. Also, they are expected to manage doctors, nurses, patients, and hospital policies.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Admitting clerk vs front office clerk salary

Admitting clerks and front office clerks have different pay scales, as shown below.

	Admitting Clerk	Front Office Clerk
Average salary	$31,833	$31,051
Salary range	Between $24,000 And $41,000	Between $25,000 And $37,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Limbach
Best paying industry	-	Government

Differences between admitting clerk and front office clerk education

There are a few differences between an admitting clerk and a front office clerk in terms of educational background:

	Admitting Clerk	Front Office Clerk
Most common degree	Associate Degree, 29%	Associate Degree, 28%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Admitting clerk vs front office clerk demographics

Here are the differences between admitting clerks' and front office clerks' demographics:

	Admitting Clerk	Front Office Clerk
Average age	42	47
Gender ratio	Male, 9.3% Female, 90.7%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 13.1% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 4.5% White, 53.6% American Indian and Alaska Native, 1.0%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	9%	6%

Differences between admitting clerk and front office clerk duties and responsibilities

Admitting clerk example responsibilities.

Manage confidential patient information according to HIPPA guidelines.
Assist patients with benefit verification, including Medicare and Medicaid.
Perform online verification of Medicaid and Medicare admissions to insure eligibility.
Schedule patients for special procedures and radiology exams, obtain prior authorizations and referrals.
Release medical records upon request and maintain confidentiality of patients information under HIPPA law.
Process paperwork for various departments including insurance, surgery, radiology, laboratory and the emergency room.

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Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

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Admitting clerk vs front office clerk skills

Common admitting clerk skills

Patients, 40%
Customer Service, 10%
Medical Terminology, 5%
Data Entry, 5%
Computer System, 3%
Phone Calls, 3%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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Updated January 8, 2025

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