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Advanced technician vs service technician

The differences between advanced technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an advanced technician, becoming a service technician takes usually requires 6-12 months. Additionally, an advanced technician has an average salary of $49,302, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for an advanced technician include patients, patient care and customer service. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Advanced technician vs service technician overview

Advanced TechnicianService Technician
Yearly salary$49,302$40,379
Hourly rate$23.70$19.41
Growth rate10%8%
Number of jobs78,364254,533
Job satisfaction--
Most common degreeBachelor's Degree, 37%Associate Degree, 29%
Average age4244
Years of experience212

What does an advanced technician do?

An advanced technician ensures that all tools, software, networks, and systems used in a company perform properly and adhere to policies and regulations. Their job is to monitor all company processes and to provide suggestions for improvements. An advanced technician must have a profound knowledge of all company systems as well as strong organizational skills.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Advanced technician vs service technician salary

Advanced technicians and service technicians have different pay scales, as shown below.

Advanced TechnicianService Technician
Average salary$49,302$40,379
Salary rangeBetween $29,000 And $82,000Between $28,000 And $57,000
Highest paying CityManteca, CARichmond, CA
Highest paying stateRhode IslandHawaii
Best paying companyGeneral ElectricIBM
Best paying industryTelecommunicationTechnology

Differences between advanced technician and service technician education

There are a few differences between an advanced technician and a service technician in terms of educational background:

Advanced TechnicianService Technician
Most common degreeBachelor's Degree, 37%Associate Degree, 29%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Advanced technician vs service technician demographics

Here are the differences between advanced technicians' and service technicians' demographics:

Advanced TechnicianService Technician
Average age4244
Gender ratioMale, 73.3% Female, 26.7%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage11%1%

Differences between advanced technician and service technician duties and responsibilities

Advanced technician example responsibilities.

  • Manage physical migrations to VMware.
  • Manage the Avaya Definity telecom switch, involve in updating company phone system to Cisco VOIP.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Configured/Instal Cisco routers and switches.
  • Perform FCC biannual proof of performance.
  • Insert Foley catheters and perform EKG tests.
  • Show more

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Advanced technician vs service technician skills

Common advanced technician skills
  • Patients, 26%
  • Patient Care, 18%
  • Customer Service, 12%
  • IV, 8%
  • Phone Calls, 4%
  • EMS, 4%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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