Agency service representative vs client representative

The differences between agency service representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an agency service representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $34,475 average annual salary of an agency service representative.

The top three skills for an agency service representative include phone calls, health insurance and customer support. The most important skills for a client representative are customer service, phone calls, and client accounts.

Agency service representative vs client representative overview

	Agency Service Representative	Client Representative
Yearly salary	$34,475	$41,785
Hourly rate	$16.57	$20.09
Growth rate	-4%	-4%
Number of jobs	191,948	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Agency service representative vs client representative salary

Agency service representatives and client representatives have different pay scales, as shown below.

	Agency Service Representative	Client Representative
Average salary	$34,475	$41,785
Salary range	Between $28,000 And $41,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between agency service representative and client representative education

There are a few differences between an agency service representative and a client representative in terms of educational background:

	Agency Service Representative	Client Representative
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Agency service representative vs client representative demographics

Here are the differences between agency service representatives' and client representatives' demographics:

	Agency Service Representative	Client Representative
Average age	40	40
Gender ratio	Male, 36.1% Female, 63.9%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.9% Unknown, 5.1% Hispanic or Latino, 18.1% Asian, 6.2% White, 59.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between agency service representative and client representative duties and responsibilities

Agency service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Generate HIPAA certificate of coverage for members.
Work with excel, PowerPoint, Microsoft word, Microsoft business
Ensure that all client information meet Medicare and Medicaid guidelines.
Work with management and quality assurance that all FHA compliances are meet.
Make decisions on behalf of cookroad Headstart at the policy concil meetings.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Agency service representative vs client representative skills

Common agency service representative skills

Phone Calls, 35%
Health Insurance, 24%
Customer Support, 21%
Data Entry, 5%
Medicare, 4%
Telephone Calls, 2%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Agency Service Representative
Agency Service Representative vs Client Representative

Updated January 8, 2025

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