Agency service representative vs guest service representative

The differences between agency service representatives and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an agency service representative and a guest service representative. Additionally, an agency service representative has an average salary of $34,475, which is higher than the $26,847 average annual salary of a guest service representative.

The top three skills for an agency service representative include phone calls, health insurance and customer support. The most important skills for a guest service representative are reservations, guest service, and cleanliness.

Agency service representative vs guest service representative overview

	Agency Service Representative	Guest Service Representative
Yearly salary	$34,475	$26,847
Hourly rate	$16.57	$12.91
Growth rate	-4%	-4%
Number of jobs	191,948	142,302
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 42%
Average age	40	40
Years of experience	12	12

Agency service representative vs guest service representative salary

Agency service representatives and guest service representatives have different pay scales, as shown below.

	Agency Service Representative	Guest Service Representative
Average salary	$34,475	$26,847
Salary range	Between $28,000 And $41,000	Between $20,000 And $34,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Seattle Seahawks
Best paying industry	-	Retail

Differences between agency service representative and guest service representative education

There are a few differences between an agency service representative and a guest service representative in terms of educational background:

	Agency Service Representative	Guest Service Representative
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Agency service representative vs guest service representative demographics

Here are the differences between agency service representatives' and guest service representatives' demographics:

	Agency Service Representative	Guest Service Representative
Average age	40	40
Gender ratio	Male, 36.1% Female, 63.9%	Male, 29.9% Female, 70.1%
Race ratio	Black or African American, 10.9% Unknown, 5.1% Hispanic or Latino, 18.1% Asian, 6.2% White, 59.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between agency service representative and guest service representative duties and responsibilities

Agency service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Generate HIPAA certificate of coverage for members.
Work with excel, PowerPoint, Microsoft word, Microsoft business
Ensure that all client information meet Medicare and Medicaid guidelines.
Work with management and quality assurance that all FHA compliances are meet.
Make decisions on behalf of cookroad Headstart at the policy concil meetings.

Guest service representative example responsibilities.

Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
Provide energetic and enthusiastic customer service to VIP clientele.
Operate PBX system including mail/message service; for hotel reservations
Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
Operate machinery for pools and slides and CPR certify

Agency service representative vs guest service representative skills

Common agency service representative skills

Phone Calls, 35%
Health Insurance, 24%
Customer Support, 21%
Data Entry, 5%
Medicare, 4%
Telephone Calls, 2%

Common guest service representative skills

Reservations, 22%
Guest Service, 15%
Cleanliness, 7%
Good Judgment, 6%
Customer Service, 6%
POS, 4%

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Office and Administrative Industry
Agency Service Representative
Agency Service Representative vs Guest Service Representative

Updated January 8, 2025

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