Agency service representative vs member service representative

Differences between agency service representative and member service representative duties and responsibilities

Agency service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Generate HIPAA certificate of coverage for members.
• Work with excel, PowerPoint, Microsoft word, Microsoft business
• Ensure that all client information meet Medicare and Medicaid guidelines.
• Work with management and quality assurance that all FHA compliances are meet.
• Make decisions on behalf of cookroad Headstart at the policy concil meetings.
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Member service representative example responsibilities.

• Coordinate and manage ATM and automate telephone services.
• Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
• Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Open different accounts base on customer needs, from basic checking and savings, to IRAs, Cds, etc.
• Train in CPR and other emergency procedures.
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