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The differences between applications technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an applications technician and an information technology/support technician. Additionally, an applications technician has an average salary of $87,091, which is higher than the $45,591 average annual salary of an information technology/support technician.
The top three skills for an applications technician include troubleshoot, technical support and customer satisfaction. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Applications Technician | Information Technology/Support Technician | |
| Yearly salary | $87,091 | $45,591 |
| Hourly rate | $41.87 | $21.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 88,812 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Applications technicians are professionals who are responsible for providing technical support to the team that is involved in developing business systems applications. These technicians must possess understanding and knowledge in software applications so that they can help users by conducting software training and compiling training manuals. They are required to perform troubleshooting procedures for the propriety business applications and services of the company. Applications technicians must also conduct testing for development trials of their applications.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Applications technicians and information technology/support technicians have different pay scales, as shown below.
| Applications Technician | Information Technology/Support Technician | |
| Average salary | $87,091 | $45,591 |
| Salary range | Between $59,000 And $126,000 | Between $31,000 And $66,000 |
| Highest paying City | Sunnyvale, CA | San Francisco, CA |
| Highest paying state | New Jersey | Pennsylvania |
| Best paying company | Occidental Petroleum | Microsoft |
| Best paying industry | Manufacturing | Technology |
There are a few differences between an applications technician and an information technology/support technician in terms of educational background:
| Applications Technician | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between applications technicians' and information technology/support technicians' demographics:
| Applications Technician | Information Technology/Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 67.7% Female, 32.3% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |