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Associate director of development vs director, customer relations

The differences between associate directors of development and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an associate director of development and a director, customer relations. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $108,570 average annual salary of an associate director of development.

The top three skills for an associate director of development include project management, oversight and CMC. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Associate director of development vs director, customer relations overview

Associate Director Of DevelopmentDirector, Customer Relations
Yearly salary$108,570$134,672
Hourly rate$52.20$64.75
Growth rate8%8%
Number of jobs71,96526,470
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 65%
Average age4242
Years of experience44

What does an associate director of development do?

An associate director of development performs a wide variety of duties and responsibilities related to an organization's donor relations and fundraising activities. These include supervising employees who are responsible for donation and fundraising, collaborating with the director in the development of strategies, and working closely with other departments to coordinate and meet clients' needs. Additionally, as an associate director of development, you are expected to oversee communications and marketing initiatives and supervise and monitor budgets. You are also expected to solicit donors personally and enhance existing client relationships.

What does a director, customer relations do?

Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.

Associate director of development vs director, customer relations salary

Associate directors of development and directors, customer relations have different pay scales, as shown below.

Associate Director Of DevelopmentDirector, Customer Relations
Average salary$108,570$134,672
Salary rangeBetween $71,000 And $164,000Between $91,000 And $197,000
Highest paying CityStamford, CTCarson City, NV
Highest paying stateDelawareNevada
Best paying companyKimco RealtyCalifornia Resources
Best paying industryPharmaceuticalManufacturing

Differences between associate director of development and director, customer relations education

There are a few differences between an associate director of development and a director, customer relations in terms of educational background:

Associate Director Of DevelopmentDirector, Customer Relations
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Associate director of development vs director, customer relations demographics

Here are the differences between associate directors of development' and directors, customer relations' demographics:

Associate Director Of DevelopmentDirector, Customer Relations
Average age4242
Gender ratioMale, 45.7% Female, 54.3%Male, 46.1% Female, 53.9%
Race ratioBlack or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4%Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage16%16%

Differences between associate director of development and director, customer relations duties and responsibilities

Associate director of development example responsibilities.

  • Increase department FTE and manage other CFR staff.
  • Manage and update the school's alumni website, Facebook group, and LinkedIn page.
  • Direct launch of website, facilitate relationship with web vendor, and manage content via content management system and HTML.
  • Support documentation activities for FDA audits & manage integration activities for acquisitions.
  • Publish monthly e-newsletter for alumni; manage alumni website content and maintain alumni Facebook presence.
  • Program development includes managing and building strong relationships with corporate and affinity partners to secure sponsorship and career enhancement for alumni
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Director, customer relations example responsibilities.

  • Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
  • Attend morning meeting daily and attend Medicare meetings weekly.
  • Assist with payroll and create excel spreadsheets to document all sales status and quotas.
  • Alert all departments through creating and delivering reports for guest preferences and VIP's.
  • Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
  • Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.
  • Show more

Associate director of development vs director, customer relations skills

Common associate director of development skills
  • Project Management, 9%
  • Oversight, 7%
  • CMC, 5%
  • Business Development, 5%
  • GMP, 4%
  • Clinical Trials, 4%
Common director, customer relations skills
  • Customer Relations, 16%
  • Leveraged, 11%
  • Government Relations, 5%
  • Press Releases, 5%
  • Payroll, 5%
  • Customer Complaints, 4%

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