Post job

Associate technician network vs technical support technician

The differences between associate technician networks and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an associate technician network and a technical support technician. Additionally, an associate technician network has an average salary of $88,774, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for an associate technician network include technical support, switches and troubleshoot. The most important skills for a technical support technician are customer service, technical support, and patients.

Associate technician network vs technical support technician overview

Associate Technician NetworkTechnical Support Technician
Yearly salary$88,774$40,210
Hourly rate$42.68$19.33
Growth rate5%10%
Number of jobs57,999165,677
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 40%
Average age4342
Years of experience22

Associate technician network vs technical support technician salary

Associate technician networks and technical support technicians have different pay scales, as shown below.

Associate Technician NetworkTechnical Support Technician
Average salary$88,774$40,210
Salary rangeBetween $66,000 And $118,000Between $24,000 And $64,000
Highest paying CityVandenberg Air Force Base, CAPhiladelphia, PA
Highest paying stateCaliforniaPennsylvania
Best paying companyChipotle Mexican GrillRopes & Gray
Best paying industry-Finance

Differences between associate technician network and technical support technician education

There are a few differences between an associate technician network and a technical support technician in terms of educational background:

Associate Technician NetworkTechnical Support Technician
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 40%
Most common majorComputer Information SystemsBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Associate technician network vs technical support technician demographics

Here are the differences between associate technician networks' and technical support technicians' demographics:

Associate Technician NetworkTechnical Support Technician
Average age4342
Gender ratioMale, 81.9% Female, 18.1%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.5% White, 62.0% American Indian and Alaska Native, 0.3%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between associate technician network and technical support technician duties and responsibilities

Associate technician network example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Investigate OSPF, BGP, EIGRP protocols on customer's network.
  • Monitor UNIX and NT application systems.
  • Perform platform upgrades on various Cisco routers and switches.
  • Administer AIX, Linux, Solaris and Intel platforms.
  • Integrate new desktop computers and gaming consoles onto the LAN.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Associate technician network vs technical support technician skills

Common associate technician network skills
  • Technical Support, 13%
  • Switches, 12%
  • Troubleshoot, 7%
  • Network Hardware, 7%
  • Customer Service, 6%
  • Customer Complaints, 5%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

Browse computer and mathematical jobs