Automatic data processing customer liaison vs customer service liaison

Differences between automatic data processing customer liaison and customer service liaison duties and responsibilities

Automatic data processing customer liaison example responsibilities.

• Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
• Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
• Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Customer service liaison example responsibilities.

• Manage firm's business accounts, including billing, A/R, A/P, and tax issues
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Develop policies and procedures to implement current HIPAA protocols to protect digital data.
• Develop a list of private physicians, psychiatrists, and psychologists who accept Medicaid assistance.
• Process and file proper Medicaid billing, adjustments, and claims for payment and primary collections.
• Develop and continually update training curricula, including scripts and talking points, PowerPoint presentations, and handouts.
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