Automatic data processing customer liaison vs information technology technician

The differences between automatic data processing customer liaisons and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an automatic data processing customer liaison and an information technology technician. Additionally, an automatic data processing customer liaison has an average salary of $52,024, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an automatic data processing customer liaison include data processing, outbound calls and data entry. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Automatic data processing customer liaison vs information technology technician overview

	Automatic Data Processing Customer Liaison	Information Technology Technician
Yearly salary	$52,024	$49,031
Hourly rate	$25.01	$23.57
Growth rate	10%	10%
Number of jobs	84,990	118,881
Job satisfaction	-	-
Most common degree	Associate Degree, 32%	Bachelor's Degree, 47%
Average age	42	42
Years of experience	2	2

Automatic data processing customer liaison vs information technology technician salary

Automatic data processing customer liaisons and information technology technicians have different pay scales, as shown below.

	Automatic Data Processing Customer Liaison	Information Technology Technician
Average salary	$52,024	$49,031
Salary range	Between $30,000 And $89,000	Between $28,000 And $83,000
Highest paying City	-	Urban Honolulu, HI
Highest paying state	-	Hawaii
Best paying company	-	Cravath
Best paying industry	-	Finance

Differences between automatic data processing customer liaison and information technology technician education

There are a few differences between an automatic data processing customer liaison and an information technology technician in terms of educational background:

	Automatic Data Processing Customer Liaison	Information Technology Technician
Most common degree	Associate Degree, 32%	Bachelor's Degree, 47%
Most common major	Business	Computer Science
Most common college	University of Pennsylvania	Stanford University

Automatic data processing customer liaison vs information technology technician demographics

Here are the differences between automatic data processing customer liaisons' and information technology technicians' demographics:

	Automatic Data Processing Customer Liaison	Information Technology Technician
Average age	42	42
Gender ratio	Male, 23.7% Female, 76.3%	Male, 84.8% Female, 15.2%
Race ratio	Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 9.3% White, 57.5% American Indian and Alaska Native, 0.4%	Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between automatic data processing customer liaison and information technology technician duties and responsibilities

Automatic data processing customer liaison example responsibilities.

Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Information technology technician example responsibilities.

Manage and execute project to remotely upgrade VPN clients
Manage incoming tickets and incidents in remedy and troubleshooting.
Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.

Automatic data processing customer liaison vs information technology technician skills

Common automatic data processing customer liaison skills

Data Processing, 46%
Outbound Calls, 24%
Data Entry, 17%
Inbound Calls, 12%

Common information technology technician skills

Customer Service, 14%
Troubleshoot, 10%
Technical Support, 5%
Desk Support, 4%
Computer System, 3%
Network Printers, 3%

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Automatic Data Processing Customer Liaison
Automatic Data Processing Customer Liaison vs Information Technology Technician

Updated January 8, 2025

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