Automatic data processing customer liaison vs lead technician

Differences between automatic data processing customer liaison and lead technician duties and responsibilities

Automatic data processing customer liaison example responsibilities.

• Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
• Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
• Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
Show more