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Automatic data processing customer liaison vs support specialist

The differences between automatic data processing customer liaisons and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an automatic data processing customer liaison and a support specialist. Additionally, an automatic data processing customer liaison has an average salary of $52,024, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for an automatic data processing customer liaison include data processing, outbound calls and data entry. The most important skills for a support specialist are customer service, patients, and mental health.

Automatic data processing customer liaison vs support specialist overview

Automatic Data Processing Customer LiaisonSupport Specialist
Yearly salary$52,024$40,782
Hourly rate$25.01$19.61
Growth rate10%10%
Number of jobs84,990125,740
Job satisfaction-3
Most common degreeAssociate Degree, 32%Bachelor's Degree, 52%
Average age4242
Years of experience22

Automatic data processing customer liaison vs support specialist salary

Automatic data processing customer liaisons and support specialists have different pay scales, as shown below.

Automatic Data Processing Customer LiaisonSupport Specialist
Average salary$52,024$40,782
Salary rangeBetween $30,000 And $89,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between automatic data processing customer liaison and support specialist education

There are a few differences between an automatic data processing customer liaison and a support specialist in terms of educational background:

Automatic Data Processing Customer LiaisonSupport Specialist
Most common degreeAssociate Degree, 32%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Automatic data processing customer liaison vs support specialist demographics

Here are the differences between automatic data processing customer liaisons' and support specialists' demographics:

Automatic Data Processing Customer LiaisonSupport Specialist
Average age4242
Gender ratioMale, 23.7% Female, 76.3%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 9.3% White, 57.5% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between automatic data processing customer liaison and support specialist duties and responsibilities

Automatic data processing customer liaison example responsibilities.

  • Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
  • Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
  • Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Automatic data processing customer liaison vs support specialist skills

Common automatic data processing customer liaison skills
  • Data Processing, 46%
  • Outbound Calls, 24%
  • Data Entry, 17%
  • Inbound Calls, 12%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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