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The differences between b2b sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a b2b sales representatives and a sales support representative. Additionally, a b2b sales representatives has an average salary of $65,833, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a b2b sales representatives include customer service, CRM and powerpoint. The most important skills for a sales support representative are sales support, phone calls, and POS.
| B2B Sales Representatives | Sales Support Representative | |
| Yearly salary | $65,833 | $38,310 |
| Hourly rate | $31.65 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 198,093 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
Business-to-business (B2B) sales representatives are in charge of pursuing and securing sales with businesses. Their responsibilities revolve around performing research and analysis to generate leads, devising strategies in reaching out to clients and identifying their needs, developing business plans, and negotiating contract terms. Moreover, B2B sales representatives may perform calls and correspondence, arrange appointments or meetings, and offer products or services in adherence to the company's policies and regulations, including its vision and mission.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
B2b sales representatives and sales support representatives have different pay scales, as shown below.
| B2B Sales Representatives | Sales Support Representative | |
| Average salary | $65,833 | $38,310 |
| Salary range | Between $48,000 And $89,000 | Between $30,000 And $48,000 |
| Highest paying City | Las Vegas, NV | Seattle, WA |
| Highest paying state | Wyoming | Washington |
| Best paying company | City National Bank | NetApp |
| Best paying industry | Professional | Finance |
There are a few differences between a b2b sales representatives and a sales support representative in terms of educational background:
| B2B Sales Representatives | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between b2b sales representatives' and sales support representatives' demographics:
| B2B Sales Representatives | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 67.8% Female, 32.2% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |