Benefits analyst vs benefits representative

The differences between benefits analysts and benefits representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a benefits analyst and a benefits representative. Additionally, a benefits analyst has an average salary of $50,944, which is higher than the $38,694 average annual salary of a benefits representative.

The top three skills for a benefits analyst include customer service, HR and HRIS. The most important skills for a benefits representative are customer service, patients, and insurance coverage.

Benefits analyst vs benefits representative overview

	Benefits Analyst	Benefits Representative
Yearly salary	$50,944	$38,694
Hourly rate	$24.49	$18.60
Growth rate	7%	7%
Number of jobs	20,211	13,058
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 56%
Average age	45	45
Years of experience	6	6

What does a benefits analyst do?

A Benefits Analyst is responsible for administering and communicating benefit programs for an organization. They attract and retain employees through researching, recommending, and explaining benefit programs.

What does a benefits representative do?

A benefits representative is responsible for facilitating and disseminating information about benefits programs and policies across all employees in the company. Benefits representatives respond to the employees' inquiries and concerns of benefits processes, update their benefits information, and resolve discrepancies and disputes. They also support the company's initiatives on developing new benefits plans, implementing campaigns, as well as writing application guides for reference. A benefits representative should have excellent communication and organizational skills as they also conduct surveys to check the efficiency and effectiveness of the benefits programs and adjusting procedures as needed.

Benefits analyst vs benefits representative salary

Benefits analysts and benefits representatives have different pay scales, as shown below.

	Benefits Analyst	Benefits Representative
Average salary	$50,944	$38,694
Salary range	Between $36,000 And $70,000	Between $29,000 And $51,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New Jersey	New Jersey
Best paying company	Amd	BlackRock
Best paying industry	Professional	Finance

Differences between benefits analyst and benefits representative education

There are a few differences between a benefits analyst and a benefits representative in terms of educational background:

	Benefits Analyst	Benefits Representative
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Benefits analyst vs benefits representative demographics

Here are the differences between benefits analysts' and benefits representatives' demographics:

	Benefits Analyst	Benefits Representative
Average age	45	45
Gender ratio	Male, 27.8% Female, 72.2%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 11.1% Unknown, 3.6% Hispanic or Latino, 15.2% Asian, 7.8% White, 61.8% American Indian and Alaska Native, 0.3%	Black or African American, 11.0% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 7.0% White, 61.9% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between benefits analyst and benefits representative duties and responsibilities

Benefits analyst example responsibilities.

Manage relationships with all FSA clients including supporting their employee inquiries, reporting, and explain policy and procedure.
Manage regulatory compliance with federal and state leave laws such as FMLA, ADA, CFRA, PDL and FEHA.
Create reports using SQL database and manage reports, perform from internet-base tools for research projects need for client insight.
Develop data analysis procedures to comply with ACA regulations.
Screen clients for Medicaid and other health insurance eligibility.
Provide functional expertise and leadership of retiree benefits administration during the RFP selection process for outsourcing retirement administration.

Benefits representative example responsibilities.

Determine eligibility and process FMLA initial notification letters for employees which lead to immediate use of benefits.
Service consumers inbound inquires via phone and live chat regarding HRA, FSA and HSA accounts.
Work with clients to ensure ACA compliance.
Train in and apply HIPAA privacy and security regulations and maintain strict confidentiality of claims.
Contact any FSA or HRA groups concerning any outstanding payments for claims and/or admin fee invoices.
Produce benefit-related reports from HRIS.

Benefits analyst vs benefits representative skills

Common benefits analyst skills

Customer Service, 10%
HR, 8%
HRIS, 6%
Payroll, 6%
PowerPoint, 5%
RFP, 4%

Common benefits representative skills

Customer Service, 18%
Patients, 18%
Insurance Coverage, 8%
Medicaid, 6%
Insurance Carriers, 5%
Term Disability, 4%

Benefits Analyst vs. similar jobs

Benefits Analyst related careers

Benefits Analyst related jobs

What similar roles do

Zippia Careers
Business and Financial Industry
Benefits Analyst
Benefits Analyst vs Benefits Representative

Updated January 8, 2025

Browse business and financial jobs