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Booker vs information technology/support technician

The differences between bookers and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a booker and an information technology/support technician. Additionally, a booker has an average salary of $55,644, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for a booker include booking, warranty claims and outbound calls. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Booker vs information technology/support technician overview

BookerInformation Technology/Support Technician
Yearly salary$55,644$45,591
Hourly rate$26.75$21.92
Growth rate10%10%
Number of jobs1,282161,748
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Average age4242
Years of experience22

Booker vs information technology/support technician salary

Bookers and information technology/support technicians have different pay scales, as shown below.

BookerInformation Technology/Support Technician
Average salary$55,644$45,591
Salary rangeBetween $30,000 And $100,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between booker and information technology/support technician education

There are a few differences between a booker and an information technology/support technician in terms of educational background:

BookerInformation Technology/Support Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 51%
Most common majorCommunicationComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Booker vs information technology/support technician demographics

Here are the differences between bookers' and information technology/support technicians' demographics:

BookerInformation Technology/Support Technician
Average age4242
Gender ratioMale, 40.3% Female, 59.7%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between booker and information technology/support technician duties and responsibilities

Booker example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Work with the ADP software for payroll.
  • Facilitate marketing and booking operations on over 75 events including events grossing over $10,000 and numerous sell out events.
  • Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
  • Offer customers Sams members renewals/upgrades.

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Booker vs information technology/support technician skills

Common booker skills
  • Booking, 52%
  • Warranty Claims, 17%
  • Outbound Calls, 8%
  • NYC, 3%
  • ADP, 3%
  • Computer System, 3%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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