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Booker vs technical support technician

The differences between bookers and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a booker and a technical support technician. Additionally, a booker has an average salary of $55,644, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for a booker include booking, warranty claims and outbound calls. The most important skills for a technical support technician are customer service, technical support, and patients.

Booker vs technical support technician overview

BookerTechnical Support Technician
Yearly salary$55,644$40,210
Hourly rate$26.75$19.33
Growth rate10%10%
Number of jobs1,282165,677
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Average age4242
Years of experience22

Booker vs technical support technician salary

Bookers and technical support technicians have different pay scales, as shown below.

BookerTechnical Support Technician
Average salary$55,644$40,210
Salary rangeBetween $30,000 And $100,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between booker and technical support technician education

There are a few differences between a booker and a technical support technician in terms of educational background:

BookerTechnical Support Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Most common majorCommunicationBusiness
Most common collegeStanford UniversityStanford University

Booker vs technical support technician demographics

Here are the differences between bookers' and technical support technicians' demographics:

BookerTechnical Support Technician
Average age4242
Gender ratioMale, 40.3% Female, 59.7%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between booker and technical support technician duties and responsibilities

Booker example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Work with the ADP software for payroll.
  • Facilitate marketing and booking operations on over 75 events including events grossing over $10,000 and numerous sell out events.
  • Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
  • Offer customers Sams members renewals/upgrades.

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Booker vs technical support technician skills

Common booker skills
  • Booking, 52%
  • Warranty Claims, 17%
  • Outbound Calls, 8%
  • NYC, 3%
  • ADP, 3%
  • Computer System, 3%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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