Box office assistant vs front office assistant

The differences between box office assistants and front office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a box office assistant and a front office assistant. Additionally, a box office assistant has an average salary of $79,861, which is higher than the $32,913 average annual salary of a front office assistant.

The top three skills for a box office assistant include customer service, cash handling and administrative tasks. The most important skills for a front office assistant are patients, customer service, and excellent interpersonal.

Box office assistant vs front office assistant overview

	Box Office Assistant	Front Office Assistant
Yearly salary	$79,861	$32,913
Hourly rate	$38.39	$15.82
Growth rate	-5%	-5%
Number of jobs	33,481	149,847
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 24%
Average age	47	47
Years of experience	2	2

What does a box office assistant do?

A box office assistant sells admission tickets to customers through computerized or manual systems. Their responsibilities include assisting clients by answering inquiries, providing theatre schedules, processing payments, solving issues and concerns, and maintaining knowledge of operations to provide customers with optimal services. They also handle calls and correspondence, keep accurate records of all transactions, handle bookings and reservations, manage switchboards, and implement the establishment's policies and regulations. Moreover, there are also times when a box office assistant must perform support tasks to assist managers and produce progress reports.

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

Box office assistant vs front office assistant salary

Box office assistants and front office assistants have different pay scales, as shown below.

	Box Office Assistant	Front Office Assistant
Average salary	$79,861	$32,913
Salary range	Between $37,000 And $168,000	Between $26,000 And $40,000
Highest paying City	-	Washington, DC
Highest paying state	-	Connecticut
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between box office assistant and front office assistant education

There are a few differences between a box office assistant and a front office assistant in terms of educational background:

	Box Office Assistant	Front Office Assistant
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 24%
Most common major	Theatre	Medical Assisting Services
Most common college	Stanford University	University of Pennsylvania

Box office assistant vs front office assistant demographics

Here are the differences between box office assistants' and front office assistants' demographics:

	Box Office Assistant	Front Office Assistant
Average age	47	47
Gender ratio	Male, 33.3% Female, 66.7%	Male, 9.7% Female, 90.3%
Race ratio	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 15.7% Asian, 8.2% White, 60.2% American Indian and Alaska Native, 1.1%	Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between box office assistant and front office assistant duties and responsibilities

Box office assistant example responsibilities.

Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Coordinate all house seats and VIP tickets
Foster and maintain relationships with VIP members to recruit guests for upcoming comedians.
Complete a monthly beer and liquor inventory and record the data into a POS system.
Develop innovative PowerPoint presentations used by different departments within the company to promote growth of the company.
Work with the public as Cinemark's first point of contact.

Front office assistant example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
Download all transcription for the physicians and mail out letters and patient consults.
Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
Verify insurance to include commercial and Medicaid.

Box office assistant vs front office assistant skills

Common box office assistant skills

Customer Service, 34%
Cash Handling, 14%
Administrative Tasks, 6%
Admission Tickets, 5%
Direct Calls, 4%
Season Ticket Holders, 4%

Common front office assistant skills

Patients, 21%
Customer Service, 9%
Excellent Interpersonal, 7%
Patient Demographics, 5%
Patient Care, 5%
Front Desk, 4%

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Office and Administrative Industry
Box Office Assistant
Box Office Assistant vs Front Office Assistant

Updated January 8, 2025

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