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Business sales associate vs inside sales specialist

The differences between business sales associates and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a business sales associate and an inside sales specialist. Additionally, a business sales associate has an average salary of $59,485, which is higher than the $50,944 average annual salary of an inside sales specialist.

The top three skills for a business sales associate include business sales, product knowledge and customer satisfaction. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Business sales associate vs inside sales specialist overview

Business Sales AssociateInside Sales Specialist
Yearly salary$59,485$50,944
Hourly rate$28.60$24.49
Growth rate4%4%
Number of jobs359,630251,423
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a business sales associate do?

A business sales associate's primary goal is to secure sales and reach sales targets. To make this possible, a business sales associate conducts market research and analyses to identify new business and client opportunities, generates leads, and develops sales strategies. They usually reach out to potential clients or representatives through calls or correspondence, arrange appointments, discuss product or service specifications, organize payment plans, and negotiate contracts, building positive business relationships along the way. Moreover, they produce progress reports and coordinate with managers regularly.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Business sales associate vs inside sales specialist salary

Business sales associates and inside sales specialists have different pay scales, as shown below.

Business Sales AssociateInside Sales Specialist
Average salary$59,485$50,944
Salary rangeBetween $42,000 And $84,000Between $34,000 And $75,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Keller Williams Greater Seattle
Best paying industry-Real Estate

Differences between business sales associate and inside sales specialist education

There are a few differences between a business sales associate and an inside sales specialist in terms of educational background:

Business Sales AssociateInside Sales Specialist
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Business sales associate vs inside sales specialist demographics

Here are the differences between business sales associates' and inside sales specialists' demographics:

Business Sales AssociateInside Sales Specialist
Average age4747
Gender ratioMale, 60.0% Female, 40.0%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between business sales associate and inside sales specialist duties and responsibilities

Business sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Top performer among peers in revenue and margin attainments, upselling extend warranties and converting credit card sales to leases.
  • Assist MRO organizations in composite shop design and organization.

Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
  • Show more

Business sales associate vs inside sales specialist skills

Common business sales associate skills
  • Business Sales, 14%
  • Product Knowledge, 14%
  • Customer Satisfaction, 10%
  • CRM, 10%
  • Sales Process, 6%
  • Customer Support, 5%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%