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The differences between business sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a business sales associate, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a business sales associate has an average salary of $59,485, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a business sales associate include business sales, product knowledge and customer satisfaction. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Business Sales Associate | Sales Associate And Customer Service | |
| Yearly salary | $59,485 | $28,654 |
| Hourly rate | $28.60 | $13.78 |
| Growth rate | 4% | -4% |
| Number of jobs | 359,630 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | High School Diploma, 34% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A business sales associate's primary goal is to secure sales and reach sales targets. To make this possible, a business sales associate conducts market research and analyses to identify new business and client opportunities, generates leads, and develops sales strategies. They usually reach out to potential clients or representatives through calls or correspondence, arrange appointments, discuss product or service specifications, organize payment plans, and negotiate contracts, building positive business relationships along the way. Moreover, they produce progress reports and coordinate with managers regularly.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Business sales associates and sales associate and customer services have different pay scales, as shown below.
| Business Sales Associate | Sales Associate And Customer Service | |
| Average salary | $59,485 | $28,654 |
| Salary range | Between $42,000 And $84,000 | Between $21,000 And $38,000 |
| Highest paying City | - | Bellevue, WA |
| Highest paying state | - | Connecticut |
| Best paying company | - | GEICO |
| Best paying industry | - | Manufacturing |
There are a few differences between a business sales associate and a sales associate and customer service in terms of educational background:
| Business Sales Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 63% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between business sales associates' and sales associate and customer services' demographics:
| Business Sales Associate | Sales Associate And Customer Service | |
| Average age | 47 | 40 |
| Gender ratio | Male, 60.0% Female, 40.0% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |