Business support manager vs senior operations manager

Differences between business support manager and senior operations manager duties and responsibilities

Business support manager example responsibilities.

• Manage customer's files and create databases using SQL and organize the studio's activities.
• Manage all procurement transactions including, the administration of orders, deliveries, logistics and complaints.
• Manage a team of four and hold matrix leadership responsibility for specialists assign to particular technical areas for business continuity projects.
• Provide financial analysis on impacts from project portfolio to operating budget and forecast.
• Define roles and responsibilities within SharePoint.
• Administer and maintain departmental SharePoint site.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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