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The differences between call center coordinators and team coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a call center coordinator, becoming a team coordinator takes usually requires 4-6 years. Additionally, a team coordinator has an average salary of $48,742, which is higher than the $35,631 average annual salary of a call center coordinator.
The top three skills for a call center coordinator include patients, phone calls and data entry. The most important skills for a team coordinator are patients, customer service, and home health.
| Call Center Coordinator | Team Coordinator | |
| Yearly salary | $35,631 | $48,742 |
| Hourly rate | $17.13 | $23.43 |
| Growth rate | -4% | -8% |
| Number of jobs | 209,222 | 51,478 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 59% |
| Average age | 40 | 47 |
| Years of experience | 12 | 6 |
A call center coordinator oversees the daily operations of call centers, ensuring the workforce functions efficiently. They coordinate with managers and arrange the resources that they need in order to provide optimal services to clients. They are also in charge of collecting and analyzing reports from different departments, determining the weaknesses and strengths of existing operations, and implementing solutions against problem areas, providing technical support to staff as needed. Moreover, as a call center coordinator, it is essential to lead and motivate teams to reach goals while enforcing the company's standards and regulations.
A team coordinator is an individual who provides administrative roles that help to facilitate the daily functions and operations of an organization. Team coordinators must work closely with the team leader to keep the team running smoothly. They must maintain central calendars so that they can promote effective use of time and keep team members informed about their daily business activities. They must also assist in facilitating training for new members to help them understand their position and work.
Call center coordinators and team coordinators have different pay scales, as shown below.
| Call Center Coordinator | Team Coordinator | |
| Average salary | $35,631 | $48,742 |
| Salary range | Between $26,000 And $47,000 | Between $31,000 And $76,000 |
| Highest paying City | Juneau, AK | New York, NY |
| Highest paying state | Alaska | New Jersey |
| Best paying company | Spectrum | Citi |
| Best paying industry | Telecommunication | Automotive |
There are a few differences between a call center coordinator and a team coordinator in terms of educational background:
| Call Center Coordinator | Team Coordinator | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | - | California State University - Bakersfield |
Here are the differences between call center coordinators' and team coordinators' demographics:
| Call Center Coordinator | Team Coordinator | |
| Average age | 40 | 47 |
| Gender ratio | Male, 28.0% Female, 72.0% | Male, 39.4% Female, 60.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.2% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.9% Hispanic or Latino, 17.4% Asian, 6.3% White, 60.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 8% |