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Cashier supervisor vs associate/team lead

The differences between cashier supervisors and associate/team leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a cashier supervisor and an associate/team lead. Additionally, an associate/team lead has an average salary of $54,721, which is higher than the $30,541 average annual salary of a cashier supervisor.

The top three skills for a cashier supervisor include customer service, front end and POS. The most important skills for an associate/team lead are excellent interpersonal, product knowledge, and quality standards.

Cashier supervisor vs associate/team lead overview

Cashier SupervisorAssociate/Team Lead
Yearly salary$30,541$54,721
Hourly rate$14.68$26.31
Growth rate-10%-
Number of jobs259,634247,018
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 50%
Average age4343
Years of experience66

What does a cashier supervisor do?

A cashier supervisor is responsible for monitoring the performance of the cash register staff, ensuring the accuracy of sales and balance sheets, and manage payment discrepancies. Cashier supervisors also monitor stock inventory, organize shelves based on client and market demands to increase sales, help on developing promotional strategies and discount offers, process product replacements, and issue refunds as needed. A cashier supervisor must have excellent communication skills, especially on responding to customers' inquiries and concerns, and resolve escalated complaints timely and efficiently.

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Cashier supervisor vs associate/team lead salary

Cashier supervisors and associate/team leads have different pay scales, as shown below.

Cashier SupervisorAssociate/Team Lead
Average salary$30,541$54,721
Salary rangeBetween $25,000 And $36,000Between $28,000 And $104,000
Highest paying City-Boston, MA
Highest paying state-Rhode Island
Best paying company-Citi
Best paying industry--

Differences between cashier supervisor and associate/team lead education

There are a few differences between a cashier supervisor and an associate/team lead in terms of educational background:

Cashier SupervisorAssociate/Team Lead
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Cashier supervisor vs associate/team lead demographics

Here are the differences between cashier supervisors' and associate/team leads' demographics:

Cashier SupervisorAssociate/Team Lead
Average age4343
Gender ratioMale, 24.4% Female, 75.6%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between cashier supervisor and associate/team lead duties and responsibilities

Cashier supervisor example responsibilities.

  • Run POS system during high traffic times, especially athletic events, complete special transactions as necessary.
  • Check till rolls, check speed points and VeriFone and log calls for any problem at the POS.
  • Lead overall management operations of family-style Italian restaurant that recently celebrate 4th year of success in business for second store location.
  • Cash debit credit check wic travelers check transaction.
  • Maintain daily break scheduling without affecting busy checkout traffic.

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Cashier supervisor vs associate/team lead skills

Common cashier supervisor skills
  • Customer Service, 65%
  • Front End, 5%
  • POS, 4%
  • Cash Drawers, 3%
  • Customer Satisfaction, 3%
  • Customer Complaints, 2%
Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%