Civilian service employee vs customer service attendant

The differences between civilian service employees and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a civilian service employee and a customer service attendant. Additionally, a civilian service employee has an average salary of $33,362, which is higher than the $30,946 average annual salary of a customer service attendant.

The top three skills for a civilian service employee include minor maintenance, data entry and customer service. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Civilian service employee vs customer service attendant overview

	Civilian Service Employee	Customer Service Attendant
Yearly salary	$33,362	$30,946
Hourly rate	$16.04	$14.88
Growth rate	-4%	-4%
Number of jobs	43,207	292,907
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 39%
Average age	40	40
Years of experience	12	12

Civilian service employee vs customer service attendant salary

Civilian service employees and customer service attendants have different pay scales, as shown below.

	Civilian Service Employee	Customer Service Attendant
Average salary	$33,362	$30,946
Salary range	Between $24,000 And $46,000	Between $24,000 And $39,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Salesforce
Best paying industry	-	Technology

Differences between civilian service employee and customer service attendant education

There are a few differences between a civilian service employee and a customer service attendant in terms of educational background:

	Civilian Service Employee	Customer Service Attendant
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Civilian service employee vs customer service attendant demographics

Here are the differences between civilian service employees' and customer service attendants' demographics:

	Civilian Service Employee	Customer Service Attendant
Average age	40	40
Gender ratio	Male, 47.6% Female, 52.4%	Male, 48.4% Female, 51.6%
Race ratio	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between civilian service employee and customer service attendant duties and responsibilities

Civilian service employee example responsibilities.

Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
Maintain availability to answer payroll questions and resolve errors.
Assist with preparation for meetings including PowerPoint presentations and all materials.
Perform administrative activities to deliver services and administer processes for benefits, payroll, disability and retirement.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Provide logistical expertise and international shipping support to USG and DoD members that are traveling abroad and domestically.

Customer service attendant example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Assess customer orders for accuracy, cleanliness and organization of customer area.
Assist in cashiering and point of sale (POS) system procedures during busy hours.
Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
Carry and unload groceries accordingly.
Bag groceries and organize inventory displays.

Civilian service employee vs customer service attendant skills

Common civilian service employee skills

Minor Maintenance, 60%
Data Entry, 19%
Customer Service, 13%
Safety Procedures, 1%
Travel Arrangements, 1%
Payroll, 1%

Common customer service attendant skills

Strong Customer Service, 57%
Customer Service, 16%
Cleanliness, 6%
Front Desk, 3%
Perform Routine Maintenance, 3%
CPR, 2%

Civilian Service Employee vs. similar jobs

Civilian Service Employee related careers

Civilian Service Employee related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Civilian Service Employee
Civilian Service Employee vs Customer Service Attendant

Updated January 8, 2025

Browse office and administrative jobs