Civilian service employee vs employee service officer

The differences between civilian service employees and employee service officers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a civilian service employee and an employee service officer. Additionally, a civilian service employee has an average salary of $33,362, which is higher than the $32,546 average annual salary of an employee service officer.

The top three skills for a civilian service employee include minor maintenance, data entry and customer service. The most important skills for an employee service officer are minor maintenance, data entry, and customer service.

Civilian service employee vs employee service officer overview

	Civilian Service Employee	Employee Service Officer
Yearly salary	$33,362	$32,546
Hourly rate	$16.04	$15.65
Growth rate	-4%	-4%
Number of jobs	43,207	92,271
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 48%
Average age	40	40
Years of experience	12	12

Civilian service employee vs employee service officer salary

Civilian service employees and employee service officers have different pay scales, as shown below.

	Civilian Service Employee	Employee Service Officer
Average salary	$33,362	$32,546
Salary range	Between $24,000 And $46,000	Between $25,000 And $41,000
Highest paying City	-	San Diego, CA
Highest paying state	-	California
Best paying company	-	CSX
Best paying industry	-	Transportation

Differences between civilian service employee and employee service officer education

There are a few differences between a civilian service employee and an employee service officer in terms of educational background:

	Civilian Service Employee	Employee Service Officer
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Civilian service employee vs employee service officer demographics

Here are the differences between civilian service employees' and employee service officers' demographics:

	Civilian Service Employee	Employee Service Officer
Average age	40	40
Gender ratio	Male, 47.6% Female, 52.4%	Male, 47.6% Female, 52.4%
Race ratio	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 17.4% Asian, 7.1% White, 57.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between civilian service employee and employee service officer duties and responsibilities

Civilian service employee example responsibilities.

Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
Maintain availability to answer payroll questions and resolve errors.
Assist with preparation for meetings including PowerPoint presentations and all materials.
Perform administrative activities to deliver services and administer processes for benefits, payroll, disability and retirement.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Provide logistical expertise and international shipping support to USG and DoD members that are traveling abroad and domestically.

Employee service officer example responsibilities.

Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Place orders in the POS system.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Civilian service employee vs employee service officer skills

Common civilian service employee skills

Minor Maintenance, 60%
Data Entry, 19%
Customer Service, 13%
Safety Procedures, 1%
Travel Arrangements, 1%
Payroll, 1%

Common employee service officer skills

Minor Maintenance, 32%
Data Entry, 23%
Customer Service, 18%
Food Service, 7%
Food Safety, 3%
Kitchen Equipment, 3%

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Office and Administrative Industry
Civilian Service Employee
Civilian Service Employee vs Employee Service Officer

Updated January 8, 2025

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