Civilian service employee vs service writer

The differences between civilian service employees and service writers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a civilian service employee and a service writer. Additionally, a service writer has an average salary of $39,016, which is higher than the $33,362 average annual salary of a civilian service employee.

The top three skills for a civilian service employee include minor maintenance, data entry and customer service. The most important skills for a service writer are customer service, repair orders, and warranty claims.

Civilian service employee vs service writer overview

	Civilian Service Employee	Service Writer
Yearly salary	$33,362	$39,016
Hourly rate	$16.04	$18.76
Growth rate	-4%	-4%
Number of jobs	43,207	163,441
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	High School Diploma, 33%
Average age	40	40
Years of experience	12	12

Civilian service employee vs service writer salary

Civilian service employees and service writers have different pay scales, as shown below.

	Civilian Service Employee	Service Writer
Average salary	$33,362	$39,016
Salary range	Between $24,000 And $46,000	Between $24,000 And $61,000
Highest paying City	-	College Park, MD
Highest paying state	-	Maryland
Best paying company	-	American Institute of Physics
Best paying industry	-	Manufacturing

Differences between civilian service employee and service writer education

There are a few differences between a civilian service employee and a service writer in terms of educational background:

	Civilian Service Employee	Service Writer
Most common degree	Bachelor's Degree, 54%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Civilian service employee vs service writer demographics

Here are the differences between civilian service employees' and service writers' demographics:

	Civilian Service Employee	Service Writer
Average age	40	40
Gender ratio	Male, 47.6% Female, 52.4%	Male, 62.7% Female, 37.3%
Race ratio	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 18.4% Asian, 5.8% White, 59.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between civilian service employee and service writer duties and responsibilities

Civilian service employee example responsibilities.

Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
Maintain availability to answer payroll questions and resolve errors.
Assist with preparation for meetings including PowerPoint presentations and all materials.
Perform administrative activities to deliver services and administer processes for benefits, payroll, disability and retirement.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Provide logistical expertise and international shipping support to USG and DoD members that are traveling abroad and domestically.

Service writer example responsibilities.

Achieve certification in service writer sales (upselling )
Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Prioritize and schedule service to residential customers for both HVAC and preventative maintenance.
Notify drivers via radio, cell phones, or GPS system.
Utilize GPS equipment and location to guide service technicians to service location.
Contact drivers for eta's, troubleshooting delivery issues, contact customers, reset orders.

Civilian service employee vs service writer skills

Common civilian service employee skills

Minor Maintenance, 60%
Data Entry, 19%
Customer Service, 13%
Safety Procedures, 1%
Travel Arrangements, 1%
Payroll, 1%

Common service writer skills

Customer Service, 14%
Repair Orders, 12%
Warranty Claims, 7%
Cleanliness, 7%
Parts Inventory, 7%
Schedule Appointments, 7%

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Office and Administrative Industry
Civilian Service Employee
Civilian Service Employee vs Service Writer

Updated January 8, 2025

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