Claims manager vs assistant front office manager

Differences between claims manager and assistant front office manager duties and responsibilities

Claims manager example responsibilities.

• Manage multiple outsource PPO networks that enable company to increase top line revenue.
• Achieve improved structure and efficiency with initiation of pip specific unit.
• Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
• Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
• Respond to all DOI questions and concerns.
• Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.
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Assistant front office manager example responsibilities.

• Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
• Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
• Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Maintain cleanliness and organization of back office, front office, and front-office desk.
• Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
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