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The differences between claims managers and managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims manager and a manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $58,651 average annual salary of a manager.
The top three skills for a claims manager include customer service, oversight and litigation. The most important skills for a manager are customer service, payroll, and food safety.
| Claims Manager | Manager | |
| Yearly salary | $73,369 | $58,651 |
| Hourly rate | $35.27 | $28.20 |
| Growth rate | -6% | 6% |
| Number of jobs | 30,302 | 1,236,194 |
| Job satisfaction | 5 | 4.57 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Claims managers and managers have different pay scales, as shown below.
| Claims Manager | Manager | |
| Average salary | $73,369 | $58,651 |
| Salary range | Between $45,000 And $117,000 | Between $37,000 And $92,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | California | New Jersey |
| Best paying company | Zurich | - |
| Best paying industry | Insurance | Finance |
There are a few differences between a claims manager and a manager in terms of educational background:
| Claims Manager | Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between claims managers' and managers' demographics:
| Claims Manager | Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 47.9% Female, 52.1% | Male, 51.0% Female, 49.0% |
| Race ratio | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |