Post job

Client engagement manager vs client account manager

The differences between client engagement managers and client account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and a client account manager. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $69,699 average annual salary of a client account manager.

The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for a client account manager are customer service, account management, and client service.

Client engagement manager vs client account manager overview

Client Engagement ManagerClient Account Manager
Yearly salary$108,936$69,699
Hourly rate$52.37$33.51
Growth rate5%5%
Number of jobs85,221128,665
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 73%
Average age4646
Years of experience88

What does a client engagement manager do?

A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.

What does a client account manager do?

A client account manager is responsible for handling project management deliverables for clients and business partners, ensuring the efficiency and accuracy of outputs, and following the clients' specifications and requirements within their budget limitations and timetables. Client account managers coordinate with clients for progress updates on their projects, as well as negotiating contracts and adjusting project goals and agreements. They also identify business opportunities by monitoring industry trends to develop new products and services that would drive revenue resources and profits to the business.

Client engagement manager vs client account manager salary

Client engagement managers and client account managers have different pay scales, as shown below.

Client Engagement ManagerClient Account Manager
Average salary$108,936$69,699
Salary rangeBetween $69,000 And $169,000Between $42,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyOregon
Best paying companyCitiAccenture
Best paying industryTechnologyProfessional

Differences between client engagement manager and client account manager education

There are a few differences between a client engagement manager and a client account manager in terms of educational background:

Client Engagement ManagerClient Account Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client engagement manager vs client account manager demographics

Here are the differences between client engagement managers' and client account managers' demographics:

Client Engagement ManagerClient Account Manager
Average age4646
Gender ratioMale, 58.5% Female, 41.5%Male, 45.6% Female, 54.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client engagement manager and client account manager duties and responsibilities

Client engagement manager example responsibilities.

  • Manage multiple SLA's within the agreement.
  • Lead the creation of for an iPaaS cloud solution.
  • Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
  • Manage client experience across a variety of industries, e.g., technology, healthcare, professional services, manufacturing.
  • Manage website development projects and SAAS client relationships with school districts nationwide, ranging in size from single-school to 5th-largest.
  • Lead the system implementation initiative which involve client resources, external Sharepoint developers and architects.
  • Show more

Client account manager example responsibilities.

  • Manage vendor selections, through the RFP, negotiation, and implementation phases.
  • Manage company tax payments for an organizations annual payroll liabilities.
  • Update CRM system with details of customer conversations for tracking and trouble shooting.
  • Develop and improve processes to ensure efficient customer response, tracking and support through existing and enhance CRM system.
  • Create executive level PowerPoint presentations for clients.
  • Provide measurable performance standards with various graphs and PowerPoint visuals to communicate performance against objectives.
  • Show more

Client engagement manager vs client account manager skills

Common client engagement manager skills
  • Customer Satisfaction, 22%
  • Client Engagement, 22%
  • Issue Resolution, 17%
  • Service Delivery, 15%
  • Client Facing, 3%
  • Project Management, 2%
Common client account manager skills
  • Customer Service, 13%
  • Account Management, 8%
  • Client Service, 4%
  • Client Accounts, 4%
  • PowerPoint, 4%
  • Digital Marketing, 4%

Browse executive management jobs