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The differences between client engagement managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and a client relationship manager. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $89,226 average annual salary of a client relationship manager.
The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.
| Client Engagement Manager | Client Relationship Manager | |
| Yearly salary | $108,936 | $89,226 |
| Hourly rate | $52.37 | $42.90 |
| Growth rate | 5% | 5% |
| Number of jobs | 85,221 | 85,793 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
Client engagement managers and client relationship managers have different pay scales, as shown below.
| Client Engagement Manager | Client Relationship Manager | |
| Average salary | $108,936 | $89,226 |
| Salary range | Between $69,000 And $169,000 | Between $57,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New Jersey | Massachusetts |
| Best paying company | Citi | Fenwick & West |
| Best paying industry | Technology | Technology |
There are a few differences between a client engagement manager and a client relationship manager in terms of educational background:
| Client Engagement Manager | Client Relationship Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client engagement managers' and client relationship managers' demographics:
| Client Engagement Manager | Client Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 58.5% Female, 41.5% | Male, 47.2% Female, 52.8% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |