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Client engagement manager vs client services executive

The differences between client engagement managers and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client engagement manager has an average salary of $108,936, which is higher than the $81,221 average annual salary of a client services executive.

The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for a client services executive are account management, client service, and customer service.

Client engagement manager vs client services executive overview

Client Engagement ManagerClient Services Executive
Yearly salary$108,936$81,221
Hourly rate$52.37$39.05
Growth rate5%6%
Number of jobs85,221143,187
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 65%
Average age4644
Years of experience8-

What does a client engagement manager do?

A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

Client engagement manager vs client services executive salary

Client engagement managers and client services executives have different pay scales, as shown below.

Client Engagement ManagerClient Services Executive
Average salary$108,936$81,221
Salary rangeBetween $69,000 And $169,000Between $51,000 And $129,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateNew JerseyMaryland
Best paying companyCitiUST Global
Best paying industryTechnologyFinance

Differences between client engagement manager and client services executive education

There are a few differences between a client engagement manager and a client services executive in terms of educational background:

Client Engagement ManagerClient Services Executive
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Client engagement manager vs client services executive demographics

Here are the differences between client engagement managers' and client services executives' demographics:

Client Engagement ManagerClient Services Executive
Average age4644
Gender ratioMale, 58.5% Female, 41.5%Male, 52.6% Female, 47.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%5%

Differences between client engagement manager and client services executive duties and responsibilities

Client engagement manager example responsibilities.

  • Manage multiple SLA's within the agreement.
  • Lead the creation of for an iPaaS cloud solution.
  • Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
  • Manage client experience across a variety of industries, e.g., technology, healthcare, professional services, manufacturing.
  • Manage website development projects and SAAS client relationships with school districts nationwide, ranging in size from single-school to 5th-largest.
  • Lead the system implementation initiative which involve client resources, external Sharepoint developers and architects.
  • Show more

Client services executive example responsibilities.

  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Client engagement manager vs client services executive skills

Common client engagement manager skills
  • Customer Satisfaction, 22%
  • Client Engagement, 22%
  • Issue Resolution, 17%
  • Service Delivery, 15%
  • Client Facing, 3%
  • Project Management, 2%
Common client services executive skills
  • Account Management, 9%
  • Client Service, 7%
  • Customer Service, 7%
  • Project Management, 5%
  • Business Development, 5%
  • Client Relationships, 5%

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