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The differences between client engagement managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client engagement manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $108,936 average annual salary of a client engagement manager.
The top three skills for a client engagement manager include customer satisfaction, client engagement and issue resolution. The most important skills for an engagement manager are project management, analytics, and customer service.
| Client Engagement Manager | Engagement Manager | |
| Yearly salary | $108,936 | $112,413 |
| Hourly rate | $52.37 | $54.04 |
| Growth rate | 5% | 16% |
| Number of jobs | 85,221 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 70% |
| Average age | 46 | 47 |
| Years of experience | 8 | 8 |
A client engagement manager is responsible for managing client accounts and keeping long and healthy relationships with business partners. Client engagement managers research the current market trends to execute effective marketing plans, boosting the company's and clients' brand image to various platforms, and generating more revenues and profits for the business to support operational functions. They also identify business opportunities for the company's growth, meeting client demands, and solving account project discrepancies. A client engagement manager must have excellent communication and organizational skills, especially on coordinating with the clients and updating them on brand progress and deliverables.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Client engagement managers and engagement managers have different pay scales, as shown below.
| Client Engagement Manager | Engagement Manager | |
| Average salary | $108,936 | $112,413 |
| Salary range | Between $69,000 And $169,000 | Between $84,000 And $150,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Citi | L.E.K. Consulting |
| Best paying industry | Technology | Professional |
There are a few differences between a client engagement manager and an engagement manager in terms of educational background:
| Client Engagement Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Carnegie Mellon University |
Here are the differences between client engagement managers' and engagement managers' demographics:
| Client Engagement Manager | Engagement Manager | |
| Average age | 46 | 47 |
| Gender ratio | Male, 58.5% Female, 41.5% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 11% |