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The differences between client relationship managers and client account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client relationship manager and a client account manager. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $69,699 average annual salary of a client account manager.
The top three skills for a client relationship manager include customer service, client service and client satisfaction. The most important skills for a client account manager are customer service, account management, and client service.
| Client Relationship Manager | Client Account Manager | |
| Yearly salary | $89,226 | $69,699 |
| Hourly rate | $42.90 | $33.51 |
| Growth rate | 5% | 5% |
| Number of jobs | 85,793 | 128,665 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 73% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
A client account manager is responsible for handling project management deliverables for clients and business partners, ensuring the efficiency and accuracy of outputs, and following the clients' specifications and requirements within their budget limitations and timetables. Client account managers coordinate with clients for progress updates on their projects, as well as negotiating contracts and adjusting project goals and agreements. They also identify business opportunities by monitoring industry trends to develop new products and services that would drive revenue resources and profits to the business.
Client relationship managers and client account managers have different pay scales, as shown below.
| Client Relationship Manager | Client Account Manager | |
| Average salary | $89,226 | $69,699 |
| Salary range | Between $57,000 And $139,000 | Between $42,000 And $115,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Massachusetts | Oregon |
| Best paying company | Fenwick & West | Accenture |
| Best paying industry | Technology | Professional |
There are a few differences between a client relationship manager and a client account manager in terms of educational background:
| Client Relationship Manager | Client Account Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 73% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client relationship managers' and client account managers' demographics:
| Client Relationship Manager | Client Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.2% Female, 52.8% | Male, 45.6% Female, 54.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |