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Client relationship manager vs regional business manager

The differences between client relationship managers and regional business managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client relationship manager and a regional business manager. Additionally, a regional business manager has an average salary of $124,644, which is higher than the $89,226 average annual salary of a client relationship manager.

The top three skills for a client relationship manager include customer service, client service and client satisfaction. The most important skills for a regional business manager are patients, regional business, and sales strategies.

Client relationship manager vs regional business manager overview

Client Relationship ManagerRegional Business Manager
Yearly salary$89,226$124,644
Hourly rate$42.90$59.92
Growth rate5%5%
Number of jobs85,793148,007
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

What does a regional business manager do?

A regional business manager is responsible for monitoring the overall business transactions and sales performance of a company within the designated region. Regional business managers review and negotiate business contracts with existing and potential clients and acknowledge their requests according to business regulations. They respond to the clients' inquiries and concerns regarding the company's services and discuss campaigns with the marketing and sales department. A regional business manager must have excellent communication and leadership skills, especially in handling the staff's performance and facilitating programs to reach their maximum potential and productivity.

Client relationship manager vs regional business manager salary

Client relationship managers and regional business managers have different pay scales, as shown below.

Client Relationship ManagerRegional Business Manager
Average salary$89,226$124,644
Salary rangeBetween $57,000 And $139,000Between $94,000 And $164,000
Highest paying CitySan Francisco, CASalem, OR
Highest paying stateMassachusettsOregon
Best paying companyFenwick & WestBNP Paribas
Best paying industryTechnologyPharmaceutical

Differences between client relationship manager and regional business manager education

There are a few differences between a client relationship manager and a regional business manager in terms of educational background:

Client Relationship ManagerRegional Business Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client relationship manager vs regional business manager demographics

Here are the differences between client relationship managers' and regional business managers' demographics:

Client Relationship ManagerRegional Business Manager
Average age4646
Gender ratioMale, 47.2% Female, 52.8%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client relationship manager and regional business manager duties and responsibilities

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Regional business manager example responsibilities.

  • Manage a 100K yearly regional budget for maximum ROI through organization, coaching and analysis.
  • Manage entire office sales process through product ordering and successful office reimbursement including Medicare.
  • Provide clinical case management and assessment services to all patients admit from manage care organizations.
  • Identify and leverage strategic opportunities within the managed markets customer base, allowing for advantageous positioning and customer development.
  • Educate clinics on Medicare reimbursement procedures and updates on Medicare legislation.
  • Ensure management, troubleshooting and successful disposition of insurance and billing issues for patients seeking coverage.
  • Show more

Client relationship manager vs regional business manager skills

Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%
Common regional business manager skills
  • Patients, 10%
  • Regional Business, 9%
  • Sales Strategies, 4%
  • Medical Sales, 4%
  • HR, 4%
  • RBM, 4%

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