Client service coordinator vs client service supervisor

The differences between client service coordinators and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service coordinator and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a client service coordinator include PET, customer service and good communication. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Client service coordinator vs client service supervisor overview

	Client Service Coordinator	Client Service Supervisor
Yearly salary	$41,849	$48,789
Hourly rate	$20.12	$23.46
Growth rate	12%	10%
Number of jobs	61,419	75,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

What does a client service supervisor do?

A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.

Client service coordinator vs client service supervisor salary

Client service coordinators and client service supervisors have different pay scales, as shown below.

	Client Service Coordinator	Client Service Supervisor
Average salary	$41,849	$48,789
Salary range	Between $26,000 And $65,000	Between $34,000 And $68,000
Highest paying City	New York, NY	Toms River, NJ
Highest paying state	New York	New Jersey
Best paying company	Citi	Essence Global
Best paying industry	Media	Media

Differences between client service coordinator and client service supervisor education

There are a few differences between a client service coordinator and a client service supervisor in terms of educational background:

	Client Service Coordinator	Client Service Supervisor
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client service coordinator vs client service supervisor demographics

Here are the differences between client service coordinators' and client service supervisors' demographics:

	Client Service Coordinator	Client Service Supervisor
Average age	47	47
Gender ratio	Male, 19.1% Female, 80.9%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between client service coordinator and client service supervisor duties and responsibilities

Client service coordinator example responsibilities.

Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
Process and order home appraisals for standard, VA and FHA home loans.
Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
Maintain frequent communications with nursing staff, utilization coordinators and directors.

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Client service coordinator vs client service supervisor skills

Common client service coordinator skills

PET, 25%
Customer Service, 15%
Good Communication, 10%
Client Service, 10%
Administrative Functions, 9%
Preventative Care, 7%

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

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Client Service Coordinator
Client Service Coordinator vs Client Service Supervisor

Updated January 8, 2025

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