Client service coordinator vs lead coordinator

The differences between client service coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service coordinator and a lead coordinator. Additionally, a lead coordinator has an average salary of $43,026, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a client service coordinator include PET, customer service and good communication. The most important skills for a lead coordinator are patients, front desk, and process improvement.

Client service coordinator vs lead coordinator overview

	Client Service Coordinator	Lead Coordinator
Yearly salary	$41,849	$43,026
Hourly rate	$20.12	$20.69
Growth rate	12%	12%
Number of jobs	61,419	33,840
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

What does a lead coordinator do?

A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.

Client service coordinator vs lead coordinator salary

Client service coordinators and lead coordinators have different pay scales, as shown below.

	Client Service Coordinator	Lead Coordinator
Average salary	$41,849	$43,026
Salary range	Between $26,000 And $65,000	Between $26,000 And $71,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Citi	General Motors
Best paying industry	Media	Hospitality

Differences between client service coordinator and lead coordinator education

There are a few differences between a client service coordinator and a lead coordinator in terms of educational background:

	Client Service Coordinator	Lead Coordinator
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client service coordinator vs lead coordinator demographics

Here are the differences between client service coordinators' and lead coordinators' demographics:

	Client Service Coordinator	Lead Coordinator
Average age	47	47
Gender ratio	Male, 19.1% Female, 80.9%	Male, 40.3% Female, 59.7%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%	Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between client service coordinator and lead coordinator duties and responsibilities

Client service coordinator example responsibilities.

Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
Process and order home appraisals for standard, VA and FHA home loans.
Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
Maintain frequent communications with nursing staff, utilization coordinators and directors.

Lead coordinator example responsibilities.

Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
Ensure quality control and follow FDA regulations.
Validate callers and to abide with HIPAA laws.
Develop training materials in accordance with CMS guidelines and updates.
Receive numerous merit awards recognizing outstanding teamwork and participation in major drug filings to the FDA.
Coordinate preventative maintenance proactive & reactive repair maintenance issues using skil trades, e.g., HVAC, plumbing, electrical.

Client service coordinator vs lead coordinator skills

Common client service coordinator skills

PET, 25%
Customer Service, 15%
Good Communication, 10%
Client Service, 10%
Administrative Functions, 9%
Preventative Care, 7%

Common lead coordinator skills

Patients, 20%
Front Desk, 8%
Process Improvement, 8%
Patient Care, 6%
ISO, 5%
Mental Health, 4%

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Client Service Coordinator
Client Service Coordinator vs Lead Coordinator

Updated January 8, 2025

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