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The differences between client service specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client service specialist, becoming a client support specialist takes usually requires 1-2 years. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a client service specialist include client service, excellent interpersonal and client facing. The most important skills for a client support specialist are customer service, client support, and client service.
| Client Service Specialist | Client Support Specialist | |
| Yearly salary | $40,043 | $39,585 |
| Hourly rate | $19.25 | $19.03 |
| Growth rate | -4% | 10% |
| Number of jobs | 225,591 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 62% |
| Average age | 40 | 42 |
| Years of experience | 12 | 2 |
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Client service specialists and client support specialists have different pay scales, as shown below.
| Client Service Specialist | Client Support Specialist | |
| Average salary | $40,043 | $39,585 |
| Salary range | Between $26,000 And $61,000 | Between $29,000 And $53,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Moody's | NTT Data International L.L.C. |
| Best paying industry | Finance | Manufacturing |
There are a few differences between a client service specialist and a client support specialist in terms of educational background:
| Client Service Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between client service specialists' and client support specialists' demographics:
| Client Service Specialist | Client Support Specialist | |
| Average age | 40 | 42 |
| Gender ratio | Male, 29.5% Female, 70.5% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |