Client services director vs director of managed services

The differences between client services directors and directors of managed services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a director of managed services. Additionally, a director of managed services has an average salary of $120,859, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a client services director include client service, customer service and business development. The most important skills for a director of managed services are oversight, cloud, and project management.

Client services director vs director of managed services overview

	Client Services Director	Director Of Managed Services
Yearly salary	$117,337	$120,859
Hourly rate	$56.41	$58.11
Growth rate	5%	16%
Number of jobs	103,218	117,659
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 61%
Average age	46	47
Years of experience	8	8

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

What does a director of managed services do?

A director of managed services is in charge of overseeing the business processes in an organization, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around setting goals and objectives, managing the workforce, spearheading projects and campaigns, devising strategies to optimize services, and coordinating with analysts to identify new business opportunities. Furthermore, as a director, it is essential to lead and encourage the workforce to reach new heights, all while implementing the company's policies and regulations.

Client services director vs director of managed services salary

Client services directors and directors of managed services have different pay scales, as shown below.

	Client Services Director	Director Of Managed Services
Average salary	$117,337	$120,859
Salary range	Between $84,000 And $162,000	Between $80,000 And $182,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	New Jersey	California
Best paying company	First Republic Bank	Google
Best paying industry	Technology	Retail

Differences between client services director and director of managed services education

There are a few differences between a client services director and a director of managed services in terms of educational background:

	Client Services Director	Director Of Managed Services
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	University of Southern California	Carnegie Mellon University

Client services director vs director of managed services demographics

Here are the differences between client services directors' and directors of managed services' demographics:

	Client Services Director	Director Of Managed Services
Average age	46	47
Gender ratio	Male, 45.1% Female, 54.9%	Male, 65.4% Female, 34.6%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	11%

Differences between client services director and director of managed services duties and responsibilities

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Director of managed services example responsibilities.

Pioneer and manage first unix-base practice with Lawson ERP implementations.
Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
Manage the effort to implement standards for the desktop, UNIX, and NT environments.
Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
Lead implementation and expansion of monitoring and automation tools for AIX, Linux and DBMS and HTTP environments.
Manage all network activities including desktops, Intel servers, UNIX servers, PBX, printers, and telecommunication.

Client services director vs director of managed services skills

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

Common director of managed services skills

Oversight, 6%
Cloud, 6%
Project Management, 5%
Portfolio, 5%
Healthcare, 5%
Infrastructure, 4%

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Client Services Director
Client Services Director vs Director Of Managed Services

Updated January 8, 2025

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