Collections/accounts receivable vs collections coordinator

The differences between collections/accounts receivables and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections/accounts receivable and a collections coordinator. Additionally, a collections/accounts receivable has an average salary of $38,949, which is higher than the $37,938 average annual salary of a collections coordinator.

The top three skills for a collections/accounts receivable include customer service, patients and delinquent accounts. The most important skills for a collections coordinator are customer service, patients, and phone calls.

Collections/accounts receivable vs collections coordinator overview

	Collections/Accounts Receivable	Collections Coordinator
Yearly salary	$38,949	$37,938
Hourly rate	$18.73	$18.24
Growth rate	-8%	-8%
Number of jobs	30,523	40,113
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 48%
Average age	46	46
Years of experience	12	12

What does a collections/accounts receivable do?

An officer for collections/accounts receivable is in charge of a company's financial activities, ensuring that they receive payment from clients. They primarily focus on overseeing all billing and invoices, processing and verifying all receipts and rendered services, maintaining an accurate record of all transactions, producing reports and presentations, reviewing account and payment histories, and ensuring the accuracy of all processes involving the matter. Furthermore, should there be any complex issues, it is essential to reach out to a manager or a supervisor right away.

What does a collections coordinator do?

Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.

Collections/accounts receivable vs collections coordinator salary

Collections/accounts receivables and collections coordinators have different pay scales, as shown below.

	Collections/Accounts Receivable	Collections Coordinator
Average salary	$38,949	$37,938
Salary range	Between $30,000 And $49,000	Between $30,000 And $47,000
Highest paying City	Boston, MA	New York, NY
Highest paying state	Connecticut	Connecticut
Best paying company	Apollo Global Management	University of California, Berkeley
Best paying industry	Finance	Professional

Differences between collections/accounts receivable and collections coordinator education

There are a few differences between a collections/accounts receivable and a collections coordinator in terms of educational background:

	Collections/Accounts Receivable	Collections Coordinator
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Collections/accounts receivable vs collections coordinator demographics

Here are the differences between collections/accounts receivables' and collections coordinators' demographics:

	Collections/Accounts Receivable	Collections Coordinator
Average age	46	46
Gender ratio	Male, 25.3% Female, 74.7%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collections/accounts receivable and collections coordinator duties and responsibilities

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Collections coordinator example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
Submit insurance appeals and provider disputes when necessary.

Collections/accounts receivable vs collections coordinator skills

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

Common collections coordinator skills

Customer Service, 15%
Patients, 12%
Phone Calls, 6%
Collection Efforts, 4%
Delinquent Accounts, 4%
Appeals, 4%

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Office and Administrative Industry
Collections/Accounts Receivable
Collections/Accounts Receivable vs Collections Coordinator

Updated January 8, 2025

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