Customer Service Representative (Hiring Immediately)
Collections representative job in Peoria, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Representative
Collections representative job in Peoria, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Service Representative
Collections representative job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
Greet customers, provide directions, answer phone calls, and route calls appropriately.
Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Check patients in and out following department protocols.
Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
Receive and record payments according to prescribed procedures.
Scan and attach documents to the patient EMR and provide backup to medical records staff.
Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
Operate office equipment, including copiers, printers, scanners, and fax machines.
Maintain a clean, organized, and orderly work area.
Collaborate with team members, providing backup support as needed.
Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
Auto-ApplyFull Time Customer Outreach Representative
Collections representative job in Peoria, IL
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business.
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Customer Service Representative (Part-Time)
Collections representative job in East Peoria, IL
Shift Available: 8:00 AM - 1:00 PM | Monday - Friday
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Shift Available:
8:00 AM - 1:00 PM | Monday - Friday
Starting Pay: $18.00/hour.
Pay does vary depending on relevant industry experience.
Auto-ApplyCustomer Service Representative
Collections representative job in Peoria, IL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Candidate Responsibilities:
The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance.
Qualifications
REQUIRED:
• Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree
Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions.
• Our first line of support to our global business partners for all media related inquires.
Typical Day:
• A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success.
Technical Skills:
Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line
Soft Skills:
Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability
Additional Information
To know more about the position, please contact:
Jeff Demaala
************
Customer Service Representative - Spot Buys
Collections representative job in Peoria, IL
Job Description
WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coach's associate's consistent with Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and promptly to all customers and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of Blackhawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
Perform work in accordance with ISO processes and procedures
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and/customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum of 1 year's previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Billing Specialist
Collections representative job in Peoria, IL
Full-time Description
We are a growing, fast-paced, physician-led office that is a leader in our field looking for a detail-oriented and motivated full-time Billing Specialist. The ideal candidate will ensure accurate billing and timely reimbursement for healthcare services provided by our practice. This is an excellent opportunity to contribute to a dynamic healthcare environment.
Key responsibilities include:
Preparing and submitting accurate claims to insurance companies, government payers and patients
Reviewing patient accounts and verifying insurance coverages
Resolving claim denials, rejections and payment discrepancies
Posting payments and adjustments to patient accounts
Maintaining compliance with all federal and state regulations including HIPAA
Communication with patients regarding billing inquiries and providing excellent customer service
Collaboration with other team members to ensure efficient workflow
We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan. The salary range for this position is commensurate with candidate experience.
Requirements
A key job requirement is prior experience in medical billing. This role requires accuracy and compliance, proficiency in billing software, databases or other financial tolls and a strong willingness to learn. Proficiency with Microsoft Suite and experience with EPIC or another electronic EMR system also preferred.
Key attributes include:
Attention to detail: Exceptional accuracy when managing financial data and resolving discrepancies
Communication skills: Ability to clearly communicate with insurance providers, patients, and internal team members
Problem solving skills: A proactive approach to resolving billing and claims issues efficiently
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Salary Description $17 to $24.50 per hour based on experience
35M Human Intelligence Collector
Collections representative job in Bloomington, IL
Intelligence is crucial to the security of our nation. By gathering information about an adversary's intentions, strengths, vulnerabilities, and capabilities, the military can plan, prepare, and defend against potential attacks. As a Human Intelligence Collector in the Army National Guard, you will earn a security clearance, then utilize your strategic, cognitive, and language skills to obtain Intel from both friendly and hostile sources.
Your duties may include conducting intelligence gathering missions involving human sources; interrogating and debriefing, as defined by regulation, as well as other tactical and strategic interrogation-related duties; developing intelligence gathering and collection missions as well as interrogation plans; advising military organizations based on intelligence gathering; and coordinating with federal agencies.
Job Duties
* Screen human intelligence sources and documents
* Debrief and interrogate human intelligence sources
* Participate in human intelligence operations
* Analyze and prepare intelligence reports
Some of the Skills You'll Learn
* Human Intelligence analysis
* Utilizing premier digital and analytical tools to gather information and create products for the Commander
* The ability to use sophisticated mapping tools, intelligence networks and systems to identify the evolving threat on the battlefield
Helpful Skills
* Ability to speak in foreign languages
* Gathering and analyzing information
* Ability to think, speak, and write clearly
* An outgoing personality
* Proficiency in reading maps and charts
Through your training, you will develop the skills and experience to enjoy a civilian career in research or business planning, or work for government agencies.
Earn While You Learn
More than any other branch of service, the Army National Guard offers a wide range of intelligence-related positions. Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Human Intelligence Collection Technicians consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, 6 to 18 months of language training to learn a foreign language, and 15 weeks of Advanced Individual Training (AIT). During AIT, you'll learn in the classroom and also gain experience in the field. Completion of your initial entry training in the Army National Guard can also lead to additional college credit.
Collection Specialist
Collections representative job in Bloomington, IL
No previous insurance knowledge or experience needed- we will train you in everything you need to know! Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has exceptional culture and the service we provide for our clients is second to none. In addition to the base pay, our Subrogation Collectors can earn uncapped commissions as well as special benefits!
Wilber is an insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. As a Full-Time Subrogation Collector, you will be a part of a team that takes/places calls to reconcile insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Our full-time in-office collectors start at $19.00 an hour ($21.00/hour if Bilingual in Spanish) plus uncapped commission.
Strong candidates for this role must have a high school diploma or GED and:
* Work well in a fast-paced, professional environment
* Have strong communication skills
* Are well organized and pay good attention to detail
* Ability to deescalate conflict
* Adaptable to change
* Computer proficiency
* Customer service or sales experience
In addition to Wilber's competitive pay and benefits package, we have been voted as a Great Place to Work Certified multiple years in a row, and Fortune Magazine ranked us at 40 for Best Workplaces in Financial Services and Insurance! We value hard work and fair dealings, but also believe in having FUN at work. Here at Wilber, is a great place to get involved with the community and build friendships.
Check out Wilber for yourself!
Great Place to Work Certified **********************************************************
Facebook: *************************************
If you have any questions before applying, please email us at **************************
Easy ApplyCustomer Service Representative - Decatur, Illinois
Collections representative job in Decatur, IL
Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment.
The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times.
Job Description:
Provide support to customers, handle inquiries, and provide resolutions.
Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers.
Perform data entry with high efficiency.
Maintain professional verbal and written communication.
Manage workloads and complete service requests for customers in a timely manner.
Requirements :
High School Diploma or greater.
3+ years of customer service experience required.
Prior call center experience (inbound/outbound) required.
Must have great customer service skills.
Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC
Excellent written and verbal communication skills.
Strong data entry skills.
Must be able to work in office M-F 7:30am-4:30pm
Benefits Include (but not limited to):
Top pay for experience
Full benefit package including medical, vision, and dental insurance
Paid vacation, sick days and holidays including your birthday!
401(k) retirement savings plan
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
Auto-ApplyMedical Billing Specialist (On-Site)
Collections representative job in Normal, IL
Job Description
Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us.
We are seeking a full-time Medical Billing Specialist. In this role you will oversee the tasks of sending claims to payers, monitoring outstanding balances to ensure each account is paid on time and in full. This position handles all incoming payments, outgoing invoices, database updates and more that make up your day-to-day responsibilities. If you are self-motivating, thrive on digging into the details, and take pride in your ability to provide high quality support, this may be the role for you. At Lifelong Access we offer our employees the opportunity to grow personally and professionally, as each of us contribute to the success of our dynamic organization. Come grow with us and let us show you why the employees at Lifelong Access love what they do!
Pay: $20/hr
Job Type: Full-Time - 40 hours/week
Your typical workweek will allow some flexibility in daytime work schedule, Monday thru Friday. While performing the duties of this job, the employee will typically work in an office setting as well as potentially offered some remote (work from home) scheduling once fully trained.
Essential functions of the job include:
Prepare and submit medical claims to insurance companies through billing software.
Ensure patient information is correct and up to date.
Verify CPT and ICD-10 codes are correct before claims are submitted.
Collect and review referrals and prior authorizations using provider portals/phone/fax services.
Verify patient Insurance using scheduling software/provider portal/phone.
Investigate and appeal denied claims. Resubmit corrected claims.
Prepare weekly and monthly reports for the Finance department.
Follow up on missed payments and resolve financial discrepancies.
Provide client families with information linkage to financial services or supports in the community.
Qualifications for this position include:
Requires one of the following: Associates degree in a related field; or medical billing and coding certification.
Experience working with Insurance and Medicaid billing strongly preferred.
Proficient with Microsoft Office Suite.
Strong analytical and problem-solving skills.
Strong communication skills, both verbal and written.
Strong organizational skills.
Ability to maintain confidential and meticulous records.
Valid Illinois driver's license with safe driving record.
Physical Requirements:
While performing the duties of this job, the employee is frequently expected to talk, hear, and possess clear close and distance vision. Frequently required to sit for prolonged periods of time, walk, use hands, fingers to reach or feel. The employee must be able to regularly lift and/or move up to 10 pounds.
Here are some of the benefits we will offer you:
Supportive, positive, and friendly team environment
Professional development, training, and advancement opportunities
Flexible schedule options
Comprehensive benefit plans
Generous paid time off including vacation, personal time, and holidays
Read more in our Employment Brochure
Lifelong Access is an Equal Opportunity Employer.
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Data collector / Driver
Collections representative job in Champaign, IL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyBilling Specialist
Collections representative job in Gibson City, IL
Job Details Gibson City, IL Full Time $17.00 - $22.00 HourlyDescription
The CBO Representative is responsible for accurate and timely billing and follow-up of all claims to ensure prompt payment from all payers. This would include all communication and research regarding patient accounts with all departments involved.
GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT
To provide personalized, professional healthcare services to the residents of the Communities we serve.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. Run required daily reports for preparation of billing follow-up of patient accounts with all Medicare, Medicaid, Blue Cross, Commercial and all third parties.
2. Make Outgoing & Receive incoming calls and answer inquiries from patients, insurance companies and all other parties regarding the status and billing questions concerning claims.
3. Ensures appropriate, accurate/timely follow-up to all insurance companies based on established policies and procedures.
4. Review patient account information received from admissions and out patient registration. Identify any missing information and determine what avenue to take to insure timely follow-up.
5. Adequately responds to billing questions and provide clarification to customers.
6. Develops and maintains appropriate communication with insurance payers, outside agencies and internal departments.
7. Appropriately refers all non-routine issues to management for clarification.
8. Accountable for updating and preparing correspondence to customers and insurance payers as necessary.
9. Effectively communicate to customers needs with the appropriate level of
urgency.
10. Process and scan all EOB's/Correspondence received within 2 business days.
11. Re-bill and reprocess all Denials and Rejections ensuring all avenues are explored to resolve and issues with Insurance Payers.
12. Take incoming calls from patients regarding their insurance and billing.
13. Process all walk-ins
14. Resolution of Credit Balance reports Monthly.
15. Ability to work with fellow staff in a professional, courteous and respectful manner at all times.
16. All other duties assigned by Director of PFS or Executive Director of Revenue Cycle.
17. Work the denial program daily.
Qualifications
PHYSICAL REQUIREMENTS
1. Work requires knowledge of PC's keyboard, calculations, copy machine, printers and other office equipment.
2. Light level of physical effort required for a variety of physical activities to include lifting, standing and sitting at a workstation for up to four hours at a time.
Physical strength to perform the following lifting tasks:
• Floor to waist - 10 pounds
• Waist to shoulder - 10 pounds
• Shoulder to overhead - 10 pounds
• Carry 10 pounds for 15 feet
3. Work requires visual acuity necessary to observe and obtain information and use documentation.
4. Auditory acuity to hear others for purposed of fluent communication.
REPORTING RELATIONSHIP
Reports to the Director of Patient Financial Services.
EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED:
1. General knowledge of mathematics and accounting principles.
2. Previous experience with billing forms required for different insurance plans.
3. Knowledge of Medical Terminology.
4. Familiar with the Legal and Ethical Compliance in charging and billing.
5. Previous experience in the policy and procedures of billing.
6. Requires analytical skills to evaluate claims for errors in billing and payment from payers.
7. Knowledge of patient's rights.
8. Good communication skills to assist patients with billing questions and concerns.
9. AAHAM CRCS certification preferred.
INFECTION EXPOSURE RISK LEVEL
Category 3 - No Risk - Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job.
WORKING CONDITIONS
1. Works in an office where there are relatively few discomforts due to dust or dirt. There is some exposure to print noises.
2. Will work in an office with co-workers where traffic may be constant, subjecting your work to interruptions, which can produce stress and fatigue.
Billing Specialist
Collections representative job in Monticello, IL
Job DescriptionDescription:
We are seeking a highly skilled and detail-oriented Billing Specialist with expertise in insurance billing within the skilled nursing or long-term care setting. The ideal candidate will have hands-on experience managing claims for various types of insurance, including Medicare, Medicaid, private insurance, and Managed Care plans, while ensuring compliance with industry regulations. This role is essential for ensuring accurate billing, timely reimbursement, and efficient handling of claims to support the financial health of the skilled nursing facility.
Key Responsibilities:
Submit, track, and follow up on insurance claims for skilled nursing services to various insurers, including Medicare, Medicaid, Managed Care plans, and private insurance.
Review patient information, verify eligibility, and ensure proper documentation is in place for all claims submissions.
Ensure accurate coding of services using appropriate ICD-10, CPT, and HCPCS codes specific to skilled nursing care.
Work closely with healthcare providers and clinical staff to ensure that billing documentation reflects accurate and appropriate services rendered.
Respond to and resolve insurance claim denials, rejections, and underpayments in a timely manner, ensuring prompt follow-up and appeal submissions when necessary.
Communicate effectively with insurance representatives, patients, and families to resolve billing-related issues.
Monitor and maintain aging reports for outstanding claims and ensure prompt resolution to minimize delays in reimbursement.
Ensure compliance with Medicare/Medicaid billing requirements, regulatory standards, and facility-specific protocols.
Reconcile accounts, process patient statements, and maintain billing records in accordance with company policy and HIPAA regulations.
Collaborate with the finance team to provide insights on billing trends, revenue cycle management, and financial reporting.
Stay current on changes in billing regulations, including updates related to Medicare, Medicaid, and Managed Care plans.
Maintain strict confidentiality of patient and financial information as required by HIPAA and other regulatory standards.
Requirements:
Proven experience as a Billing Specialist, specifically in a skilled nursing, long-term care, or similar healthcare setting.
Knowledge of insurance verification, coding, and claims submission specific to skilled nursing, including Medicare, Medicaid, and Managed Care.
Familiarity with skilled nursing billing procedures, including SNF-specific regulations and reimbursement methodologies (e.g., RUGs, PDPM).
Proficient in ICD-10, CPT, and HCPCS coding for skilled nursing services.
Knowledge of healthcare compliance regulations and HIPAA requirements.
Proficiency in Microsoft Office Suite
High school diploma or general education degree (GED) is required; certification in medical billing (e.g., CBCS, CPB) preferred.
Our Commitment to You - Executive Benefits at Chapters Living:
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Flexible Spending Accounts (FSA/HSA/Dependent Care)
Employee Assistance Program (EAP) when enrolled in medical plan
Generous Paid Time Off Package
Benefits start the first of the month following your hire date!
Customer Service Representative
Collections representative job in Bloomington, IL
Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours.
Responsibilities
Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence.
Greet customers, provide directions, answer phone calls, and route calls appropriately.
Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment.
Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees.
Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed.
Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary.
Check patients in and out following department protocols.
Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures.
Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly.
Receive and record payments according to prescribed procedures.
Scan and attach documents to the patient EMR and provide backup to medical records staff.
Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate.
Operate office equipment, including copiers, printers, scanners, and fax machines.
Maintain a clean, organized, and orderly work area.
Collaborate with team members, providing backup support as needed.
Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment.
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
Auto-ApplyPart Time Customer Outreach Representative
Collections representative job in Peoria, IL
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students!
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Customer Service Representative
Collections representative job in Peoria, IL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Candidate Responsibilities:
The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance.
Qualifications
REQUIRED:
• Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree
Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions.
• Our first line of support to our global business partners for all media related inquires.
Typical Day:
• A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success.
Technical Skills:
Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line
Soft Skills:
Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability
Additional Information
To know more about the position, please contact:
Jeff Demaala
************
Billing Specialist
Collections representative job in Peoria, IL
Job DescriptionDescription:
We are a growing, fast-paced, physician-led office that is a leader in our field looking for a detail-oriented and motivated full-time Billing Specialist. The ideal candidate will ensure accurate billing and timely reimbursement for healthcare services provided by our practice. This is an excellent opportunity to contribute to a dynamic healthcare environment.
Key responsibilities include:
Preparing and submitting accurate claims to insurance companies, government payers and patients
Reviewing patient accounts and verifying insurance coverages
Resolving claim denials, rejections and payment discrepancies
Posting payments and adjustments to patient accounts
Maintaining compliance with all federal and state regulations including HIPAA
Communication with patients regarding billing inquiries and providing excellent customer service
Collaboration with other team members to ensure efficient workflow
We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan. The salary range for this position is commensurate with candidate experience.
Requirements:
A key job requirement is prior experience in medical billing. This role requires accuracy and compliance, proficiency in billing software, databases or other financial tolls and a strong willingness to learn. Proficiency with Microsoft Suite and experience with EPIC or another electronic EMR system also preferred.
Key attributes include:
Attention to detail: Exceptional accuracy when managing financial data and resolving discrepancies
Communication skills: Ability to clearly communicate with insurance providers, patients, and internal team members
Problem solving skills: A proactive approach to resolving billing and claims issues efficiently
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Accounts Receivable Specialist (CBO Rep) - PFS - Full Time
Collections representative job in Gibson City, IL
Job Details Gibson City, IL Full Time $19.00 - $25.00 HourlyDescription
The CBO Representative is responsible for accurate and timely billing and follow-up of all claims to ensure prompt payment from all payers. This would include all communication and research regarding patient accounts with all departments involved.
GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT
To provide personalized, professional healthcare services to the residents of the Communities we serve.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. Run required daily reports for preparation of billing follow-up of patient accounts with all Medicare, Medicaid, Blue Cross, Commercial and all third parties.
2. Make Outgoing & Receive incoming calls and answer inquiries from patients, insurance companies and all other parties regarding the status and billing questions concerning claims.
3. Ensures appropriate, accurate/timely follow-up to all insurance companies based on established policies and procedures.
4. Review patient account information received from admissions and out patient registration. Identify any missing information and determine what avenue to take to insure timely follow-up.
5. Adequately responds to billing questions and provide clarification to customers.
6. Develops and maintains appropriate communication with insurance payers, outside agencies and internal departments.
7. Appropriately refers all non-routine issues to management for clarification.
8. Accountable for updating and preparing correspondence to customers and insurance payers as necessary.
9. Effectively communicate to customers needs with the appropriate level of urgency.
10. Process and scan all EOB's/Correspondence received within 2 business days.
11. Re-bill and reprocess all Denials and Rejections ensuring all avenues are explored to resolve and issues with Insurance Payers.
12. Take incoming calls from patients regarding their insurance and billing.
13. Process all walk-ins
14. Resolution of Credit Balance reports Monthly.
15. Ability to work with fellow staff in a professional, courteous and respectful manner at all times.
16. All other duties assigned by Director of PFS or Executive Director of Revenue Cycle.
17. Work the denial program daily.
Qualifications
PHYSICAL REQUIREMENTS
1. Work requires knowledge of PC's keyboard, calculations, copy machine, printers and other office equipment.
2. Light level of physical effort required for a variety of physical activities to include lifting, standing and sitting at a workstation for up to four hours at a time.
Physical strength to perform the following lifting tasks:
• Floor to waist - 10 pounds
• Waist to shoulder - 10 pounds
• Shoulder to overhead - 10 pounds
• Carry 10 pounds for 15 feet
3. Work requires visual acuity necessary to observe and obtain information and use documentation.
4. Auditory acuity to hear others for purposed of fluent communication.
REPORTING RELATIONSHIP
Reports to the Director of Patient Financial Services.
EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED:
1. General knowledge of mathematics and accounting principles.
2. Previous experience with billing forms required for different insurance plans.
3. Knowledge of Medical Terminology.
4. Familiar with the Legal and Ethical Compliance in charging and billing.
5. Previous experience in the policy and procedures of billing.
6. Requires analytical skills to evaluate claims for errors in billing and payment from payers.
7. Knowledge of patient's rights.
8. Good communication skills to assist patients with billing questions and concerns.
9. AAHAM CRCS certification preferred.
INFECTION EXPOSURE RISK LEVEL
Category 3 - No Risk - Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job.
WORKING CONDITIONS
1. Works in an office where there are relatively few discomforts due to dust or dirt. There is some exposure to print noises.
2. Will work in an office with co-workers where traffic may be constant, subjecting your work to interruptions, which can produce stress and fatigue.