Collections representative jobs in Jackson, MS - 212 jobs
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Customer Service Representative
Copart 4.8
Collections representative job in Jackson, MS
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$16-18.1 hourly Auto-Apply 21d ago
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Customer Service Representative - Onsite- Jackson/ Ridgeland Area
Modivcare
Collections representative job in Ridgeland, MS
**SHIFT IS MONDAY- FRIDAY**
Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
In this role, you will...
Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
Ensure all company procedures are followed
Ensure accurate trip data is input in our systems
Demonstrate a personal commitment to producing high-quality work
Refer unresolved customer grievances to designated department for further investigation and resolution
Multitask effectively and efficiently to extract necessary information from multiple systems
Review and educate members on our services and their insurance coverage.
We are excited to speak to someone with the following...
High School Graduate or General Education Degree (GED)
0-2 years of related experience
6+ months contact center experience OR customer service experience
Strong organization skills, written, and verbal communication skills. All system documentation will be in English
Can type 35wpm or more
Answer a high volume of calls up to 100+ calls per day
Proficiency in Microsoft Office Suite
Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
Attend 100% of training, for the first 30 days of employment.
Work overtime as required
Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.
Pay Rate- $16/hr.
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at ***************************
$16 hourly Auto-Apply 19d ago
Customer Service Representative(Account Management)
Precoat Metals 4.4
Collections representative job in Jackson, MS
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Jackson, MS facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customer service & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$26k-31k yearly est. 9h ago
Palm Beach Tan CSR
Sunray Tanning, A Palm Beach Tan Franchisee
Collections representative job in Ridgeland, MS
Replies within 24 hours At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.Responsibilities:
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications:
Must be at least 16 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
$23k-30k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Steadfast Employment
Collections representative job in Ridgeland, MS
We are looking for a well-versed Customer Service Representative to join our team! This role is ideal for someone who is detail-oriented, professional, and customer-focused. You will be responsible for providing exceptional service to our business clients primarily via email and phone, while performing a high volume of accurate data entry and support tasks.
Key Responsibilities:
Deliver outstanding customer service to business clients through email and phone communication.
Accurately enter purchase orders and maintain detailed records.
Assist service agencies and customers with questions related to parts and inventory.
Provide updates on shipment history, tracking details, and inventory statuses to dealers and representatives.
Collaborate with internal departments to resolve customer issues efficiently.
Maintain a high standard of professionalism and responsiveness in all communications.
$23k-30k yearly est. 3d ago
Technical Customer Service Representative
Tempstaff 3.2
Collections representative job in Clinton, MS
Direct Hire
Salary: $48-$58k annually, plus a quarterly bonus.
Benefits: Health Insurance, 401(k), Generous Paid Time Off, Quarterly Profit Sharing
Local company founded in 1997 is seeking a customer-focused, problem-solving individual as a Technical Customer Service Representative. This role combines technical support with hands-on customer service and warehouse responsibilities. The ideal candidate is motivated, detail-oriented, and enjoys working in a dynamic environment supporting customers and internal teams.
Primary Responsibilities - Technical Support:
Learn to repair and maintain valves, meters, and related equipment.
Understand products and applications to assist customers and sales representatives by phone and in the field.
Read plans and specifications and perform product takeoffs.
Troubleshoot products remotely and on-site.
Conduct product and maintenance training for customers.
Assist engineers and operators with product selection and application.
Secondary Responsibilities - Warehouse & Customer Service:
Load and unload trucks.
Maintain, organize, and clean the warehouse.
Prepare products for shipping and ensure accurate documentation.
Answer phones, provide pricing information, and create quotes.
Process orders via phone or email, and prepare invoices and shipping documents.
Receive inventory and enter into QuickBooks.
Assist in preparing quotes for project bids.
Required Competencies:
Positive and professional attitude.
Self-motivated with ability to work independently.
Strong desire to help customers and team members solve problems.
Excellent verbal and written communication skills.
Technical aptitude with mechanical and problem-solving expertise.
Superb attention to detail.
Clean driving record.
Ability to collaborate effectively and maintain a team mindset.
Preferred Skills & Abilities:
Proficiency in Microsoft Office (Word, Excel).
Experience with QuickBooks or NetSuite accounting software.
Forklift operation.
Ability to read schematics and engineering plans/specifications.
Basic electrical wiring knowledge (low voltage circuitry - 4-20 mA and Pulse Output).
Willingness to travel overnight 2-3 nights per month if needed.
Eagerness to learn new technical skills as required.
Why Work at MMG:
Join a collaborative, problem-solving team dedicated to providing excellent customer service.
Opportunities for growth, professional development, and cross-training in technical and operational areas.
Competitive compensation and benefits package, including quarterly profit sharing.
$48k-58k yearly 36d ago
Sales & Customer Service Representative
Forestry Suppliers 3.5
Collections representative job in Jackson, MS
will report to the company's Supervisor of Sales & Customer Service.
This Sales & Customer Service Representative will handle a variety of responsibilities for the company, including:
- Respond to sales and customer service calls and emails
- Monitor customer accounts
- Perform administrative tasks related to Sales and Customer Service
The position is located in Jackson, Mississippi, and does not require out-of-town travel. Normal working hours are Monday-Friday, 8am-5pm. Competitive salary with excellent benefits with a long-time stable company. Eligible Sales Team members may qualify for a mostly remote work schedule.
Desired Skills and Expertise
- Basic office and clerical skills, including experience with Microsoft Office software.
- High school diploma
We are seeking an applicant who exhibits:
- Ability to follow detailed instructions
- Integrity of the highest degree
- A utility player mentality who is enthusiastic about learning new skills and generating innovative solutions to solve work challenges and identify opportunities
- A confident, friendly, positive attitude that shows everything you do as a welcome opportunity to learn more about Forestry Suppliers, Inc.
- An ability to treat confidential material appropriately
- Ability to learn quickly and prioritize effectively
- Excellent communication skills; ability to communicate clearly and effectively
How to Apply
- Online, see the "Apply for this position" button below.
- Cover letter is highly encouraged, and a resume is required.
- No phone calls, please.
- Candidates who do not follow the application instructions will not be considered for employment at Forestry Suppliers, Inc.
About Forestry Suppliers, Inc.
When Jim Craig started this company in 1949, customer packages wrapped for Parcel Post were loaded on a Red Wagon and pulled to a nearby post office. Today, Forestry Suppliers, Inc. is a direct-mail supplier for natural resource professionals worldwide.
Our annual catalog and website feature over 10,000 quality products for forestry, environmental science, surveying, engineering, horticulture, grounds maintenance, educational professionals, and more.
And our Red Wagon service continues with product support services including technical support before and after any sale, a bilingual sales staff, experienced customer service representatives, a knowledgeable bid and contract department, and an in-house repair service, all of which reinforce our guarantee of 100% satisfaction.
Forestry Suppliers, Inc. is headquartered in Jackson, Mississippi.
About Our Benefits
Forestry Suppliers is a privately-owned company with almost zero red tape. We are committed to getting things done with as few meetings as possible. With everyone under one roof in downtown Jackson, Mississippi, it's easy to get the answers you need - just walk down the hall.
Some employees have made a career here for more than 40 years! It's easy to do with a great team of people in a strong, stable company that's been in business for more than 75 years.
If you're looking for your forever career home, we think you'll like our down-to-earth atmosphere and our excellent benefits, including:
- Paid holidays (8), including two days at Thanksgiving and at Christmas
- Paid personal time off for vacation, sick leave, etc.
- Profit-sharing retirement plan
- Profit-based bonuses
- Medical and prescription drug benefits with low premiums for individuals and families
- Telehealth medical benefits, including mental health therapists, neck and back pain specialists, and nutrition counseling
- Flex savings account (FSA)
- Vision benefits
- Dental benefits
- Student loan repayment assistance (SLRA) program
- College education assistance program for employee dependents
- Employee discount when purchasing FSI products
- And more
Equal Opportunity Employer
Forestry Suppliers Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$22k-32k yearly est. 60d+ ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Jackson, MS
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15-22.6 hourly 60d+ ago
Account Representative - State Farm Agent Team Member
Ken Jones-State Farm Agent
Collections representative job in Ridgeland, MS
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-48k yearly est. 19d ago
Driver / Data Collector in Jackson, MS
Tsmg
Collections representative job in Jackson, MS
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Company description
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.
We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.
Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
Requirements:
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$36k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(05935) - 616 N Jefferson St
Domino's Franchise
Collections representative job in Jackson, MS
Summer days, heat waves and paydays! APPLY TODAY!
Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!”
Job Description
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Work flexible fun hours and enjoy great product discounts.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
HOW CAN YOU QUALIFY?
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
$23k-30k yearly est. 60d+ ago
Customer Service Representative - Jackson, MS
Kedia Corporation
Collections representative job in Jackson, MS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$23k-30k yearly est. 60d+ ago
Customer Service Representative
Mississippi Title Loans
Collections representative job in Jackson, MS
Job Scope:
Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.
The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone.
Why should you work with us?
Start your career with an industry leader where you will receive best-in-class
Be on a fast track to success. We consistently promote from within.
Work with a team of professionals who will ensure your
Competitive wages with real advancement opportunities
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week - Monday thru Saturday
Every Sunday Off
Preferred Qualities and Experience:
1+ year conducting Phone Sales or Call Center Experience.
1+ years Customer Service, Sales, Lending, or Collections experience
Teamwork mentality developed through team
Some college or military experience
Passion for Customer Service
General understanding of basic math and capability to
Pleasant and inviting phone
Minimum Required Education and Qualifications:
High School Diploma or equivalent
Must be able to work 40 hours per week, including Saturdays
Satisfactory completion of pre-employment screenings
Reliable form of personal transportation and valid Driver's License
Pay $12.55-$13.95
Monthly Bonus Potential
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
$23k-30k yearly est. Auto-Apply 1d ago
Customer Service Representative
Thread True
Collections representative job in Jackson, MS
HIRING IMMEDIATELY
We offer:
Competitive pay
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with employer contribution
Paid sick leave, parental leave, and community service leave
The opportunity to be on the ground floor of a rapidly growing brand
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. You will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.
Responsibilities:
● Provide the best customer service
● Effectively communicate with team
● Ensure quality 100% of the time.
● Oversee inventory and communicate needs
● Staying up to date with new training and procedures
● Maintain the overall cleanliness of space
$23k-30k yearly est. 60d+ ago
Customer Service Representative
QCHI/Lendnation Open Career
Collections representative job in Jackson, MS
Car Title Loans is looking for an energetic, positive Full Time Customer Service Representative to join our team!
will work at Store 4523 located at 1500 University Blvd Ste C Jackson, MS 39204.
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation/Car Title Loans) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Car Title Loans and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings, Car Title Loans and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation / Car Title Loans is an Equal Opportunity Employer
Customer Service Representative
$23k-30k yearly est. 60d+ ago
Customer Service Representative
Q5 Connections
Collections representative job in Jackson, MS
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
$23k-30k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Jason Quin-State Farm Agent
Collections representative job in Pearl, MS
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Opportunity for advancement
Training & development
401(k)
Competitive salary
Flexible schedule
Health insurance
Paid time off
ABOUT OUR AGENCY:
I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people-focused business.
Im a proud Jackson State University graduate and deeply rooted in my community actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.
Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work-life balance. I value nice people, positivity, and strong character, and Im looking for team members who are go-getters: disciplined, coachable, motivated, and ready to grow.
Theres tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and were always excited to welcome individuals who bring fresh perspective and drive.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jason Quin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$23k-30k yearly est. 9d ago
Patient Account Representative
Healthier Mississippi People LLC
Collections representative job in Clinton, MS
Job DescriptionDescription:
To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail.
Knowledge, Skills, and Abilities:
Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, Basic knowledge of revenue cycle functions, Ability to pay attention to detail, Ability to maintain a professional appearance and attitude, Ability to read, write, type, and follow oral and written directions, Ability to work independently to effectively and efficiently perform assigned duties, and good interpersonal communication and organizational skills, and proven ability to work effectively with others.
Responsibilities:
Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.
Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties.
Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner.
Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.
Collaborates with management and co-workers in an open and positive manner.
Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.
Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
Physical and Environmental Demands:
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent, standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Requirements:
Education and Experience Required:
High school diploma or GED and one (1) year of related revenue cycle experience
Certifications, Licenses or Registration required:
N/A
Preferred Qualifications:
Knowledge of ICD-10/HCPCS/CPT coding
Basic knowledge of third-party insurance and government insurance plans
$33k-48k yearly est. 12d ago
Customer Service Representative - State Farm Agent Team Member
Adam Ryan-State Farm Agent
Collections representative job in Flowood, MS
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Adam Ryan State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$23k-30k yearly est. 30d ago
Customer Service Representative - State Farm Agent Team Member
Jeff Zachary-State Farm Agent
Collections representative job in Flowood, MS
Job DescriptionBenefits:
License Reimbursement
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Zachary - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
How much does a collections representative earn in Jackson, MS?
The average collections representative in Jackson, MS earns between $26,000 and $44,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Jackson, MS