Collections representative jobs in Sioux Falls, SD

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday 10:30am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability CSR I Pay Range: $15-$18 + up to $450/month bonus CSR II Pay Range: $18-$20 + up to $500/month bonus Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary and bonus plan Paid vacation/holidays/sicktime - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us Out: A Day in a Life at Johnson Controls: What you will do Under general direction from HVAC Sales Manager, is responsible for the sale of Johnson Controls HVAC offerings through various Heathcare accounts. Promote the Johnson Controls value proposition to Heathcare HVAC end users by providing business and technical solutions. Builds and manages long term customer relationships/partnerships with assigned accounts. Positions renewable service agreements as a foundation of managed account relationships. Performs the sales process to aid in encouraging and managing long-term relationships and in seeking out, qualifying, and closing new sales opportunities. How you will do it Sells with minimal direction, the Johnson Controls offerings persuasively, persistently, and expertly to healthcare facility. Focuses on improving the existing and new facilities within the account to allow the facility to achieve their business objectives. Sells, renews, and expands renewable service agreements, including multi-year agreements, to both new and existing customers. Builds partnering relationships with the owner or owner representatives responsible for the decision-making process to drive the sale of Johnson Control offerings through account management. Proactively addresses customer's operational and environmental objectives, needs, and requirements. Recommends solutions and links customer objectives to total value solution and competitive advantage. Differentiates Johnson Controls services and products from competitors by applying creativity, resourcefulness, and innovation in a valuable sales approach. Responds promptly to customer requests including quotes for repairs, replacements, and planned service agreements. Actively establishes a “mentee” relationship with an Owner Account Executive within the branch to assist with their development as a professional salesperson, with the goal of improving their efficiency. What we look for Required Bachelor's degree (business, engineering, or related team) A minimum of three-years of demonstrated field sales experience (proposals and/or labor & material quotes) in HVAC commercial equipment and/or building automation systems in the Healthcare industry. Preferred A deep understanding of the HVAC commercial service industry as it relates to Heathcare facilities. Demonstrates a dedication to integrity and quality in business. Excellent initiative and interpersonal communications skills. Salary Range: HIRING SALARY RANGE: $60,000-80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-AD2 #LI-DS1 #SalesHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Do you have a talent for building relationships, solving problems, and turning challenging conversations into positive outcomes? As our Collections Specialist, you'll play a key role in supporting dealerships nationwide by helping them stay current on their accounts and continue growing with us. You'll use your communication skills to understand each client's situation, find resolutions, and guide them toward successful payment solutions. Put your goal-driven mindset and people skills to work as you ask thoughtful questions, overcome objections, and create a supportive experience that strengthens long-term partnerships. Join Carsforsale.com, an established automotive software leader for over 25 years, and be part of a team committed to helping dealers stay on the road to success. What You Will Do * Work with recently closed accounts to gather information and to collect final payment * Work with delinquent accounts to collect funds for past due, unpaid or declined payments * Research contact information on returned by post office invoices * Work with dealers on settlements * Make alternative payment arrangements on chargebacks as applicable * As the "face" of the company, represent Carsforsale.com with professionalism and integrity You'll Also Need * High School Diploma or equivalent and/or relevant experience * Previous experience working with customers and building relationships required * Previous Collections experience a plus * Must have basic computer skills * Effective listening skills are needed * Strong communication skills (verbal and written) * Ability to work independently as well as part of a team * Self-motivated and able to prioritize workloads, working independently or as part of a team A Day in the Life * Energize your day with coffee, tea, juice, or soda. It's all on the house! * Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar * Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen * Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn't your thing, play a game of pool, shuffleboard, or foosball! Required skills

+ Investigate, document, and resolve compliance issues by interpreting and applying company agreements + Examine detailed financial data to evaluate account status and determine appropriate actions. + Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. + Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. + Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. + Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies. + Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions. + Maintain thorough and accurate records of merchant communications and associated documentation. + Digitally organize and manage internal and external files related to merchant accounts. Skills & Qualifications - Demonstrated expertise in B2B collections within the commercial lending sector, is preferred BUT not required. - Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations. - Exceptional written and verbal communication skills. - Proficient in Microsoft Word, Excel, and standard office equipment. - Meticulous attention to detail, ensuring efficient error identification and resolution. - Highly adaptable and flexible team player with a collaborative mindset. Job Type & Location This is a Permanent position based out of Sioux Falls, SD. Pay and Benefits The pay range for this position is $41600.00 - $41600.00/yr. benefits are available via email when requested. Workplace Type This is a fully onsite position in Sioux Falls,SD. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations. Essential Job Functions Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment. Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery. Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database. Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action. Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance. Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer. Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers. Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action. Physical Abilities Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer. Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications. Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information. Hearing Ability: Good hearing to understand customer responses during phone conversations. Visual Ability: Ability to read and review documents, screens, and reports accurately. Communication Skills Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations. Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport. Written Communication: Professional and clear writing for emails, messages, and accurate documentation. Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information. Qualifications High school diploma or equivalent. Previous experience in collections, customer service, or related field. Strong negotiation and communication skills. Proficiency in using computer software and databases. Knowledge of relevant laws and regulations, such as the FDCPA. This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Summary/Objective? We are looking for an experienced collections agent to work on our Merchant Support Team. The Merchant Support Associate works within a team responsible for the investigation, negotiation, collection and cure of delinquent merchant accounts. Our merchant support team is a great mix of customer service, collections, and creative problem solving! Unlimited earning potential paying a base rate, plus incentives based on what you collect Essential Functions Review, understand, and apply the terms of the company's agreements with merchants in the investigation, identification, documentation and resolution of issues related to compliance with company's agreements. Analyze complex financial information. Communicate with merchants to determine reasons for ceased payment or payment volumes that are inconsistent with company expectations based on historical volumes, and review with the merchants the terms of their agreement with company. Locate and notify customers of breached accounts by email, text, and telephone, in order to solicit payment or cure breaches. Where warranted, arrange for and approve payment or establish payment schedules based on customer's financial situations and within guidelines of policies and procedures established by the collections department. Solicit alternative form of payment on delinquent accounts by wire, over-night certified funds, personal or business credit cards. Document merchant account with accurate description of conversations with merchant, their representatives, or other related person that references merchant account. Scan or save documents created internally or received from merchant, their agents or other related person to the merchant account. Required Education and Experience Prior collections experience preferred. Professional and articulate phone demeanor with ability to remain calm and diplomatic in high-pressure situations. Excellent written communication skills. Ability to research merchant accounts and analyze repayment streams; and resolve account disputes in an efficient and professional manner with the goal of maximizing customer retention Strong negotiation skills. Solid working knowledge of MS Word, Excel, and other office equipment (scanner, fax, copier). Ability to identify and correct errors, capture all of the relevant details, and get things done on time. Adaptable, flexible and enjoy working in a team environment. Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an?employee to successfully perform the essential functions of this job. This is largely a sedentary role. Position Type/Expected Hours of Work? This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.? #hc211032

With deep industry expertise and technology delivered through person-to-person contact, only Quadax gives RCS professionals the freedom to consistently add value to their company. Company is based in Middleburg Heights, OH, but this person will be traveling within the South and West regions of the U.S. Job Description Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications Bachelor's degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Previous experience working remotely preferred Must be willing to travel via automobile 50%-75% of the time (CO/NE). Ability to maintain confidentiality Additional Information Requirements: Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds. Ability to handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to maintain confidentiality, adapt to business needs, make judgement decisions, grasp new ideas, and communicate with department managers, as well as with various employees and clients at all levels.

Job DescriptionBenefits: Health stipend 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Account Representative with Aaron M Smith Insurance Group, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment. Bilingual Spanish preferred.

Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Over the years, Ophthalmology LTD's name provides the highest quality of comprehensive medical and surgical eye care. Highly trained ophthalmologists, as well as experienced optometrists, combine their considerable expertise to give each and every patient the best possible care. Ophthalmology LTD delivers treatment for cataracts, glaucoma, and diabetic eye disease, as well as cornea transplants, oculoplastic surgery, retina surgery, vitreoretinal surgery, and pediatric eye care in Sioux Falls. Medical Billing/Insurance Specialist We are looking to add a Medical Billing/Insurance Specialist to our team. This person will be responsible for medical billing, coding, charge posting, insurance claims filing and follow-up, payment processing and reimbursement, and patient account management which includes answering patient and clinic staff inquiries, performing all aspects of collection activity with insurance payers and patients, and resolution of billing issues. Job duties include: Entering patient demographics and insurance coverage, verify eligibility and benefits. Assist with counseling patients in understanding medical benefits for services provided, self-pay obligations, and set up payment plans and agreements according to Ophthalmology Ltd. Patient Financial Policies. Electronic and paper claims submission, scrubbing, and monitoring claims and reports via clearinghouse software. Claims follow-up to include identifying errors and performing modification as necessary for resubmission due to claim denials and/or inadequate reimbursement. Perform charge entry of clinic and surgery charges, to include monitoring and reviewing chart documentation, and assigning and appropriately linking CPT/ICD codes for claim accuracy and monitoring posting reports for accuracy. Payment posting (auto-post, ERA/EFT, and manual) to include contractual adjustments and monitoring of overpayments and refunds. Patient Account Managements to include in clinic or phone inquiries and counsel patients on out-of-pocket estimates, self-pay balances, and payment plans. Daily and monthly reconciliation, balancing; perform internal audits of medical record documentation on a routine basis; communicate and educate doctors and staff as appropriate. Education and Training requirements: High School Diploma. Prefer post-secondary education. Ideal candidate will possess knowledge of CPT and ICD coding in medical practice and has a thorough understanding of medical terminology and anatomy. Minimum 2 years medical billing experience in physician office setting with knowledge of various medical payer practices and insurance laws/guidelines (Medicare, Medicaid, Work Comp, VA, and other third-party payers). 2 years computer experience with more than two practice management A/R and Electronic Medical Record Systems.

Mission : The Collections Quality Control Agent is responsible for ensuring the effectiveness and compliance of the rent collection process across the assigned portfolio. This role involves in-person interactions with residents to address delinquent accounts, overseeing virtual collection agents, and performing phone-based collection efforts. The agent will play a vital role in maintaining accurate records and ensuring all notices are posted and collection procedures are followed in accordance with company policy. Accountabilities: * Conduct on-site visits and knock on tenant doors to collect delinquent rent payments. * Maintain professionalism and ensure interactions comply with fair housing laws and company policies. * Verify that all required notices are posted accurately and according to company policy and local regulations. * Supervise and coordinate the efforts of a team of virtual collection agents. * Monitor team performance to ensure adherence to collection strategies and goals. * Make outbound calls to residents to resolve delinquent accounts. * Negotiate payment arrangements and follow up on payment commitments. * Provide regular updates to the Regional Manager on collection activities, delinquencies, and team performance. * Other duties as assigned by Regional Manager. Critical Success Factors * Passion - for the company's mission * Positive- Can-do attitude with a commitment to excellence * Assertiveness- Confidently and effectively communicate expectations, enforce company policies and handle challenging interactions with residents and team members. * Goal Oriented - naturally motivated to reach goals. * Customer service oriented- strong organizational skills * Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives. * Maturity - Able to operate independently and as a member of the team. * Professional - unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior. Key Processes: Rent Collections Education, Training and Qualifications * Proven experience in collections, including negotiation and conflict resolution skills, is required. * Strong interpersonal and communication skills, both in person and over the phone. * Ability to work independently and manage time effectively. * Previous experience in property management is preferred. * Familiarity with rent collection procedures and housing regulations. * Microsoft Office experience is required, and any property management software experience is desired. AppFolio knowledge is A+. * Available to work a flexible schedule including evenings and weekends as needed Physical Requirements: While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

• Accounts Receivable: Prepare and issue customer invoices, monitor collections, and ensure timely payment processing. Maintain customer payment schedules. Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates. • Credit Review: Perform upfront credit application review. Determine customer terms and limits based on identified factors. Maintain customer accounts to ensure aging is up to date, credits and collections are applied, and uncollectible amounts are accounted for. • General Ledger Maintenance: Maintain accurate and up-to-date financial records by recording transactions, reconciling accounts, and verifying entries. Assist with month-end and year-end closing procedures. • Bank and Cash Management: Reconcile bank statements, monitor cash flow, and manage petty cash. Prepare bank deposits and ensure accurate recording of all financial transactions. • Compliance and Reporting: Exercise integrity and confidentiality in financial reporting. Assist in ensuring compliance with relevant accounting principles, laws, and regulations. Support the preparation of tax filings, financial audits, and other financial reporting requirements. • Process Improvement: Identify opportunities for streamlining accounts receivable processes and implementing best practices. Collaborate with the team to enhance efficiency and effectiveness within the finance department. • Cross-Functional Collaboration: Collaborate with other departments, such as operations, sales, and purchasing, to gather and analyze financial information. Provide financial insights and support decision-making processes. • Assume other duties and responsibilities as assigned by management.

Job Details 200 S PETRO AVE, SUITE 105 - SIOUX FALLS, SD Full Time Day Accounting Billion Automotive is seeking an Accounts Receivable Specialist. The Accounts Receivable Specialist will work in a fast-paced environment that offers excellent benefits, a great work environment and opportunities for advancement. ESSENTIAL FUNCTIONS: -Assist in collecting on past due accounts -Receipt money -Apply Payments -Run Statements -Maintain customer accounts -Other Duties as Assigned QUALIFICATIONS: -Organizational skill, attention to detail and adherence to deadlines -Valid Driver's License/Clean Driving Record -High School Diploma or Equivalent -1 Year Prior Experience in Accounts Receivable or related position -Proven longevity in work history BENEFITS TO YOU: Our full time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.

Job Description Pride Neon Sign Solutions Do you love working with numbers and thrive on accuracy? Are you team-focused and someone that enjoys building strong relationships and connections in our community? If precision, organization, and collaboration describe you, we are currently seeking an Accounts Receivable Specialist to join our team! As our Accounts Receivable Specialist, you'll play a key role in creating timely and precise customer invoices and work closely with multiple departments to ensure smooth billing operations. If you enjoy a fast-paced environment and have a sharp eye for detail, this is a great opportunity to put your accounting skills to work. Here's what you'll do: Prepare and process customer invoices timely with accuracy and attention to detail. Communicate with customers to resolve billing questions and discrepancies. Maintain a working knowledge of applicable sales tax laws and ensure compliance. Collaborate with internal teams to support streamlined invoicing processes. Here's what you'll need: Associate's or Bachelor's degree in accounting preferred, or equivalent experience. 3+ years of experience in accounts receivable or general accounting. Proficiency in Microsoft Office Suite and experience with accounting software. Working knowledge of accounting principles, laws, and regulations. Here's what you'll need to be successful: Excellent communication skills - written and verbal - with a customer-focused mindset. A strong sense of accountability, attention to detail, and problem-solving skills. Ability to adapt in a fast-paced environment where priorities can shift. Strong organizational skills to manage multiple invoices, deadlines, and follow-ups simultaneously without missing details. Ensures confidentiality and integrity in handling sensitive financial data responsibly and maintains discretion. Team-oriented attitude and enjoys collaborating with others. Here's what we offer: Competitive wages based on experience Health, Dental & Vision Insurance at affordable rates Life Insurance 401(k) with company matching Holiday & Paid Time Off (PTO) Parental Leave Pride Neon Signs is a family-owned business, providing custom signage solutions since 1947. We have earned a regional reputation for our innovation and quality through our design and service, demanding the best for our customers. Pride Neon Signs offers a positive atmosphere that is team-oriented and supports a healthy work-life balance. Our goal is to succeed by utilizing our strengths together. Don't just crunch numbers - make a meaningful impact in our operations every day. Apply now and take the next step in your accounting career! We can't wait to meet you! Position available until filled. Pride Neon Signs is an Equal Opportunity Employer. Billing, Invoicing, Accounting, Cash Applications, Billing Reconciliation, Payment Posting, Credit & Collections. #hc207864

Job DescriptionDescription: The Accounts Receivable Specialist will assist in ensuring that the company receives payment for goods and services offered to clients. Responsibilities: Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment. Creates customer account status reports as requested. Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff. Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis. Assists in generating monthly billing statements based on the general ledger. Assists Accounting Manager in reconciling revenue accounts each month. Copies, files, and retrieves materials for accounts receivable as needed. Relays changes of information to appropriate employees. Performs other related duties as assigned. Requirements: Qualifications: High school diploma or equivalent required; Associate's or Bachelor's Degree in Accounting preferred. At least two years of related experience required. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software as well as other accounting software programs. Proficient in Microsoft Excel Ability to operate related office equipment, such as computers, 10-key calculator, and copier. Ability to work independently and in a fast-paced environment. Ability to anticipate work needs and interact professionally with customers. Excellent organizational skills and attention to detail. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. TAKKION is an Equal Opportunity Employer

The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations. Essential Job Functions Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment. Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery. Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database. Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action. Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance. Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer. Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers. Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action. Physical Abilities Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer. Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications. Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information. Hearing Ability: Good hearing to understand customer responses during phone conversations. Visual Ability: Ability to read and review documents, screens, and reports accurately. Communication Skills Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations. Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport. Written Communication: Professional and clear writing for emails, messages, and accurate documentation. Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information. Qualifications High school diploma or equivalent. Previous experience in collections, customer service, or related field. Strong negotiation and communication skills. Proficiency in using computer software and databases. Knowledge of relevant laws and regulations, such as the FDCPA. This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Description Over the years, Ophthalmology LTD's name provides the highest quality of comprehensive medical and surgical eye care. Highly trained ophthalmologists, as well as experienced optometrists, combine their considerable expertise to give each and every patient the best possible care. Ophthalmology LTD delivers treatment for cataracts, glaucoma, and diabetic eye disease, as well as cornea transplants, oculoplastic surgery, retina surgery, and vitreoretinal surgery in Sioux Falls. We are looking to add a Medical Billing/Insurance Specialist to our team. This person will be responsible for medical billing, coding, charge posting, insurance claims filing and follow-up, payment processing and reimbursement, and patient account management which includes answering patient and clinic staff inquiries, performing all aspects of collection activity with insurance payers and patients, and resolution of billing issues. Job duties include: Entering patient demographics and insurance coverage, verify eligibility and benefits. Assist with counseling patients in understanding medical benefits for services provided, self-pay obligations, and set up payment plans and agreements according to Ophthalmology Ltd. Patient Financial Policies. Electronic and paper claims submission, scrubbing, and monitoring claims and reports via clearinghouse software. Claims follow-up to include identifying errors and performing modification as necessary for resubmission due to claim denials and/or inadequate reimbursement. Perform charge entry of clinic and surgery charges, to include monitoring and reviewing chart documentation, and assigning and appropriately linking CPT/ICD codes for claim accuracy and monitoring posting reports for accuracy. Payment posting (auto-post, ERA/EFT, and manual) to include contractual adjustments and monitoring of overpayments and refunds. Patient Account Managements to include in clinic or phone inquiries and counsel patients on out-of-pocket estimates, self-pay balances, and payment plans. Daily and monthly reconciliation, balancing; perform internal audits of medical record documentation on a routine basis; communicate and educate doctors and staff as appropriate. Education and Training requirements: High School Diploma. Prefer post-secondary education. Ideal candidate will possess knowledge of CPT and ICD coding in medical practice and has a thorough understanding of medical terminology and anatomy. Certification is encouraged: Certified Professional Coder, CPC or Ophthalmic Coding Specialist, OCS. Minimum 2 years medical billing experience in physician office setting with knowledge of various medical payer practices and insurance laws/guidelines (Medicare, Medicaid, Work Comp, VA, and other third-party payers). 2 years computer experience with more than two practice management A/R and Electronic Medical Record Systems. This position is not eligible for remote work. Team members are required to report to the office in person.

Mission : The Collections Quality Control Agent is responsible for ensuring the effectiveness and compliance of the rent collection process across the assigned portfolio. This role involves in-person interactions with residents to address delinquent accounts, overseeing virtual collection agents, and performing phone-based collection efforts. The agent will play a vital role in maintaining accurate records and ensuring all notices are posted and collection procedures are followed in accordance with company policy. Accountabilities: Conduct on-site visits and knock on tenant doors to collect delinquent rent payments. Maintain professionalism and ensure interactions comply with fair housing laws and company policies. Verify that all required notices are posted accurately and according to company policy and local regulations. Supervise and coordinate the efforts of a team of virtual collection agents. Monitor team performance to ensure adherence to collection strategies and goals. Make outbound calls to residents to resolve delinquent accounts. Negotiate payment arrangements and follow up on payment commitments. Provide regular updates to the Regional Manager on collection activities, delinquencies, and team performance. Other duties as assigned by Regional Manager. Critical Success Factors Passion - for the company's mission Positive- Can-do attitude with a commitment to excellence Assertiveness- Confidently and effectively communicate expectations, enforce company policies and handle challenging interactions with residents and team members. Goal Oriented - naturally motivated to reach goals. Customer service oriented- strong organizational skills Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives. Maturity - Able to operate independently and as a member of the team. Professional - unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior. Key Processes: Rent Collections Education, Training and Qualifications Proven experience in collections, including negotiation and conflict resolution skills, is . Strong interpersonal and communication skills, both in person and over the phone. Ability to work independently and manage time effectively. Previous experience in property management is preferred. Familiarity with rent collection procedures and housing regulations. Microsoft Office experience is , and any property management software experience is desired. AppFolio knowledge is A+. Available to work a flexible schedule including evenings and weekends as needed Physical Requirements: While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.