Billing and Invoicing Specialist
Collections representative job in Salt Lake City, UT
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
Manage and process daily carrier invoices both on the U drive & Tailwind program
Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
Perform data entry tasked to maintain up-to-date billing information
Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
Ensure timely and accurate production of invoices and reconciled for month-end billing
Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
Utilize analysis skills to prepare reports on billing activities and account status
Apply vendor payments and customer payments daily
Open communication with dispatchers and team leaders.
Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
Experience in working with different software, Tailwind, SAP, & Excel an assets
Strong analytical skills with the ability to understand to find and correct discrepancies
Excellent data entry skills with a focus on accuracy and detail
Understanding of accounts payable & receivable
Strong ability to communicate requirements from other divisions
Comfortable creating weekly reports AR aging/AP aging's, and disbursements
Collaborate new ideas for efficiencies
Able to work in fast paced environment
Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Auto-ApplyCustomer Success Rep C
Collections representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
* Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
* Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
* Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
* Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
* Proactively identify potential issues and resolve them before escalation.
Communication and Support
* Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
* Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
* Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
* Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
* Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
* Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
* Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
* Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
* Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
* Proactively share customer feedback and insights with the team to improve overall service quality.
* Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
* Proficient in Microsoft Office applications (Word, Excel, Outlook).
* Ability to guide, motivate, and develop team members.
* Expertise in managing and resolving disputes effectively.
* Flexible and creative problem-solving skills and a proactive, customer-focused mindset
* Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
* Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
* Comfort in presenting ideas and solutions to management and stakeholders.
* Exceptional active listening skills and the ability to empathize with customers.
* Time management and multitasking skills to handle multiple requests efficiently.
* Build trust and rapport with both customers and internal teams.
* Positive, solution-focused attitude with a commitment to accountability and self-improvement.
* Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
* Associate degree or equivalent experience.
* Minimum of 5 years of relevant customer service experience required.
* Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
* Prolonged periods of sitting while working on a computer.
* Occasional standing, bending, and other physical activities to support office or service-related tasks.
* Repetitive hand movements associated with data entry and computer work.
* Ability to lift and move up to 45 lbs. without assistance.
Working Environment
* Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
* Minimal travel may be required for training or customer support activities
Sr. Accountant/ERP Specialist
Collections representative job in Salt Lake City, UT
Make a meaningful difference: At Thatcher Chemical facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.
Thatcher Company, Inc., based in Salt Lake City, Utah, is seeking an Sr. Accounting ERP Specialist to oversee cost accounting and financial operations within our process chemical manufacturing environment.
Competitive salary $70-$100k
Responsibilities:
* Serve as the primary liaison between the accounting department and IT to maintain, enhance, and troubleshoot ERP systems (e.g. SAP, Oracle, M3, NetSuite).
* Ensure that ERP systems and accounting processes align with GAAP and internal compliance requirements.
* Analyze and document financial workflows to identify opportunities for system and process improvements.
* Configure, test, and support financial modules within ERP systems, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Inventory.
* Support month-end and year-end closing processes by ensuring systems provide accurate and timely financial data.
* Assist in designing and generating custom financial reports to support business decision-making and compliance.
* Lead or support system upgrades, implementations, and integrations as they relate to finance and accounting functions.
* Develop and deliver training and documentation for accounting users on ERP functionalities and system best practices.
* Participate in ERP system implementations, upgrades, and enhancements, including gathering accounting requirements, performing user acceptance testing (UAT), and supporting post-implementation activities.
* Translate financial and regulatory requirements into ERP system configurations and functional specifications, ensuring alignment with business objectives and compliance standards.
Qualifications:
* Bachelor's degree in accounting, Finance, Information Systems, or related field.
* 5-10 years of experience working with ERP/accounting systems in a financial or operational support role.
* Strong knowledge of accounting principles and internal controls.
* Experience with ERP platforms such as SAP, Oracle, M3, or NetSuite.
* Proficient in Microsoft Excel and financial reporting tools.
* Excellent analytical, communication, and project management skills.
* Ability to work cross-functionally and communicate effectively with both finance and IT professionals.
Preferred Skills:
* Experience with business intelligence and reporting tools (e.g. Power BI, Qlik, Tableau).
* Familiarity with manufacturing environments and cost accounting concepts.
* Experience with ERP system upgrades, implementations, or process improvement initiatives.
Senior Account and Client Specialist
Collections representative job in Sandy, UT
Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding.
This is a hybrid role working partially in-office (Sandy, UT) and partially from home.
What you do:
* Evaluate existing broker, customer and rep needs and make recommendations.
* Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability.
* Identify and resolve escalated issues and communicate to all stakeholders.
* Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce.
* Communicate with brokers and customers effectively on account information.
* Be available to answer telephone calls as needed from brokers and customers.
* Research service needs and problems, find innovative solutions, and communicate follow-up.
* Interact and encourage members of a team to find a solution to client issues.
* Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked.
* Partner with internal departments to find solutions to difficult case issues.
* Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities.
What you bring:
* Bachelor's Degree or equivalent Business, Communication, or related field experience required.
* 2 years of related experience required.
* Health insurance license required (or must obtain within 3 months of employment).
* Willingness to travel up to 5% of the time.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution
* Tuition Reimbursement and Assistance
* Incentive Program Bonuses
* Competitive Pay
For your time:
* Flexible Hybrid work
* Thrive Days - Personal time off
* Paid time off (PTO)
For your health and well-being:
* Health Benefits: Medical, Dental, Vision
* Health Savings Account (HSA) with employer contribution
* Well-being programs with financial rewards
* Employee assistance program (EAP)
For your professional growth:
* Professional development programs
* Leadership development programs
* Employee resource groups
* StrengthsFinder Program
For your community:
* Matching donations program
* Paid volunteer time- 8 hours per month
For your family:
* Generous paid maternity leave and paternity leave
* Fertility, surrogacy and adoption assistance
* Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
Collection Specialist - Administrative Services East - Full Time
Collections representative job in Ogden, UT
Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************
Easy ApplyFront-end Collector (English/Spanish Preferred)
Collections representative job in West Valley City, UT
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
12 paid holidays
A positive atmosphere and co-workers who truly care
Full benefits package, perks, and discounts worth a double-take
Competitive compensation
Enjoyable activities and wellness initiatives
The schedule is Monday-Friday from 8:00-5:00, as well as rotating Saturdays.
Summary: Diligently preserves the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments, counseling members, and/or recovering collateral.
Duties and Responsibilities:
Contacts members with delinquent accounts by phone, mail, e-mail, etc. and takes appropriate action to bring current or arrange payment plans
Counsels members on debt and credit management
Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful
Informs management of trends in loan underwriting contributing to delinquent/charged-off loans
Testifies at legal proceedings as needed
May assist with the following: attending MOC (bankruptcy) hearings, small claims court hearings, processing garnishments, and assisting with repossessions and foreclosures
This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.
Qualifications:
High school diploma or GED is required
1-3 years customer service experience is required; Collections or banking experience is preferred
Competencies:
The ability to motivate and influence others is a material part of the job, requiring a significant level of diplomacy and trust; obtaining cooperation (internally and externally) is important
Strong verbal and written communication skills
Demonstrates attention to detail
Must have a positive attitude
Takes initiative/self-starter
Maintains confidentiality and works with integrity
Computer Skills:
Microsoft Office Suite
Ability to learn new computer software easily
Work Conditions:
Office environment, sitting and moderate walking
Occasional travel for site visits and court hearings
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
DOE
Portfolio Collections Specialist
Collections representative job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
Whats in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
Electronic Invoice Specialist
Collections representative job in Logan, UT
When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Electronic Invoice Specialist I
Location:
Hybrid
Pay:
$15.30/hr
Schedule:
Schedules from 6 AM - 6 PM CST
Overview
Our Electronic Invoice Specialists are responsible for interacting with potential and existing utility providers to setup and maintain our electronic invoices.
Responsibilities
As an Electronic Invoice Specialist you will:
Uploads electronic invoice files into the Capturis Billing application and verifies the accuracy of the invoice information
Mapping and uploading data files from sources other than EDI (custom uploads)
Interacting with providers regarding data file changes
Manage and update electronic templates
Maintain quality of the upload of electronic invoices
Correct inconsistencies in invoicing as needed
Preferred skills
You should consider applying if:
You're able to explain complex ideas, both verbally and written, using clear, professional language
You prioritize time well and push yourself to consistently achieve higher goals
You're an expert at solving problems independently using the resources and tools provided to you
Strong computer knowledge
You are committed to quickly learning and adapting to new computer software
Proficient with G-Suite
Working knowledge of Microsoft excel and Microsoft Access
Team player mentality
Collections Specialist
Collections representative job in Salt Lake City, UT
We're seeking a dedicated Collections Specialist to support our credit and collections operations with professionalism, empathy, and results-driven follow-through. The ideal candidate will contact customers to resolve delinquent accounts, negotiate payment arrangements, and ensure compliance with all regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA) and applicable bankruptcy laws. This role requires excellent communication, strong negotiation skills, and the ability to manage multiple cases efficiently while maintaining a high standard of customer service.
Key Responsibilities
+ Contact customers via telephone to notify them of delinquency, determine root causes, and obtain a firm commitment to pay.
+ Negotiate payment in full or structured payment arrangements, tailoring solutions to customer circumstances while meeting company objectives.
+ Develop and manage repayment schedules, presenting various alternatives and clearly explaining the consequences of continued delinquency.
+ Update and maintain customer account information in the company's computer systems with accuracy and timeliness.
+ Adhere to established guidelines and playbooks to determine the appropriate collection remedy for each account.
+ Conduct skip tracing and due diligence, ensuring compliance with all applicable federal regulations.
+ Comply with the Fair Debt Collection Practices Act (FDCPA) and state and federal bankruptcy laws at all times.
+ Collaborate professionally with borrowers, attorneys, and third parties to resolve past-due accounts and document interactions.
+ Employ effective telephone techniques, remaining firm, direct, and concise while maintaining a professional and empathetic manner.
+ Prioritize, organize, and manage workload independently, meeting productivity and quality standards.
+ Perform field collection activities as needed (if applicable to the role/market).
+ Other duties as assigned, contributing to team goals and continuous process improvement.
Qualifications
+ Education: High School diploma or equivalent required.
+ Experience: Some experience in collections or customer service; banking/finance experience strongly preferred.
+ Knowledge: Basic understanding of consumer and small business loans, credit cards, overdrafts, and collections processes.
+ Customer Service: Excellent customer service skills with the ability to de-escalate and build rapport.
+ Communication: Strong verbal communication skills and effective telephone etiquette; able to be firm, direct, and concise while professional at all times.
+ Negotiation & Follow-Up: Solid negotiation capabilities and consistent follow-through to cure past-due accounts.
+ Professionalism: Experience dealing effectively with borrowers, attorneys, and third parties while maintaining a high level of professionalism.
+ Organization: Ability to work independently, prioritize tasks, and organize work to meet deadlines.
+ Compliance: Basic knowledge of regulatory requirements, including FDCPA and relevant bankruptcy laws.
+ Technical Skills: Proficiency with PC applications and data entry; basic skills in Microsoft Excel and Word (or equivalent).
+ Core Competencies: Solid math, reading, writing, and reasoning skills; attention to detail and accuracy in documentation.
Schedule: Tuesday-Saturday, 9:30 AM-6:00 PM
Job Type & Location
This is a Contract position based out of Salt Lake City, UT.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Salt Lake City,UT.
Application Deadline
This position is anticipated to close on Dec 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Donor Collection Specialist, Trainee
Collections representative job in Sandy, UT
Schedule: Variable Schedule (5 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving.
This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives).
Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire.
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.
Essential Functions:
Greets and accurately registers donors.
Obtains and evaluates donor information from allogeneic, autologous, and directed donors.
Accurately interprets donor suitability by performing medical history on donors.
Performs and evaluates limited physical examination of donors according to SOP.
Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive.
Prepares and packages whole blood units properly for shipment to processing.
Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure.
Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions.
Provides cardiopulmonary resuscitation and requests emergency care when necessary.
Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound.
Performs and documents quality control and equipment maintenance within predetermined parameters.
Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual.
Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals.
Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required.
Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed.
Attends laboratory meetings and in-services as required.
Remains current in all procedures. Completes all competency requirements within stated timeframe.
Observes principles of data security and patient confidentiality.
Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals.
Maintains timely and effective communication with management to ensure that all potential problems or issues are identified.
Performs telephone recruiting of donors when needed.
Other duties as assigned.
Physical and Other Requirements:
Stooping: Bending body downward and forward by bending spine at the waist.
Reaching: Extending hand(s) and arm(s) in any direction.
Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: Frequently and effectively communicate with others.
PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.
ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Color Vision: Perception of and ability to distinguish colors
This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.
Collections Analyst Draper, UT
Collections representative job in Draper, UT
Collections Analyst, Collection, eCommerce, Payments, Financial Service
Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Only local candidates can apply for this role.
Job Description:
As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.
The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.
Wed love to chat if you have:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry
Has proven ability to learn, adapt and train new processes and procedures
Logical and rational thinker with demonstrated data analysis and investigative skills
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously
Nice Have's:
Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
A degree in Accounting, Finance, or Operations Management is a plus.
Hiring Manager Notes:
In office Mon/Tues/Thurs.
Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020)
Starts off as 5-month assignment has the potential to extend (based on business need and performance)
Interviews will be via Zoom.
MUST HAVE:
1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry.
Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.
Lead, Accounts Receivable Specialist
Collections representative job in Salt Lake City, UT
**_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
**_Responsibilities_**
+ Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met.
+ Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance.
+ Provides ongoing feedback, recommendations, and training as appropriate.
+ Assists supervisors in ensuring staff adherence to company policy and procedures.
+ Assists supervisors in related personnel documentation as required, necessary, or appropriate.
+ Acts as a subject matter expert in claims processing.
+ Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
+ Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction.
+ Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
+ Verifies patient eligibility with secondary insurance company when necessary.
+ Bills supplemental insurances including all Medicaid states on paper and online.
+ Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner.
+ Manages billing queue as assigned in the appropriate system.
+ Investigates and updates the system with all information received from secondary insurance companies.
+ Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
+ Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
+ Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary
**_Qualifications_**
+ 6+ years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience, preferred
+ Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred
**_What is expected of you and others at this level_**
+ Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
+ Comprehensive knowledge in technical or specialty area
+ Ability to apply knowledge beyond own areas of expertise
+ Performs the most complex and technically challenging work within area of specialization
+ Preempts potential problems and provides effective solutions for team
+ Works independently to interpret and apply company procedures to complete work
+ Provides guidance to less experienced team members
+ May have team leader responsibilities but does not formally supervise
**Anticipated hourly range:** $22.30 - $32.00/hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing and Invoicing Specialist
Collections representative job in Salt Lake City, UT
Job Description
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
Manage and process daily carrier invoices both on the U drive & Tailwind program
Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
Perform data entry tasked to maintain up-to-date billing information
Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
Ensure timely and accurate production of invoices and reconciled for month-end billing
Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
Utilize analysis skills to prepare reports on billing activities and account status
Apply vendor payments and customer payments daily
Open communication with dispatchers and team leaders.
Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
Experience in working with different software, Tailwind, SAP, & Excel an assets
Strong analytical skills with the ability to understand to find and correct discrepancies
Excellent data entry skills with a focus on accuracy and detail
Understanding of accounts payable & receivable
Strong ability to communicate requirements from other divisions
Comfortable creating weekly reports AR aging/AP aging's, and disbursements
Collaborate new ideas for efficiencies
Able to work in fast paced environment
Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Customer Success Rep C
Collections representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
Auto-ApplyCollection Specialist - Administrative Services East - Full Time
Collections representative job in South Ogden, UT
Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
Medical (including a partially company funded HSA option and in-house discount plan)
Dental, Vision, Disability and other plan coverage options.
Company paid life insurance for employees and their families.
Employee Assistance Program that provides free counseling to employees and their families.
Paid Time Off and Holidays
Scholarship Program
401k with generous profit sharing contributions.
In nearly all cases, no nights, weekends or holiday shifts.
Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience.
Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
Salary ranges reviewed annually.
Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing talent@ogdenclinic.com
Front-end Collector (English/Spanish Preferred)
Collections representative job in West Valley City, UT
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: * 12 paid holidays * A positive atmosphere and co-workers who truly care * Full benefits package, perks, and discounts worth a double-take
* Competitive compensation
* Enjoyable activities and wellness initiatives
The schedule is Monday-Friday from 8:00-5:00, as well as rotating Saturdays.
Summary: Diligently preserves the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments, counseling members, and/or recovering collateral.
Duties and Responsibilities:
* Contacts members with delinquent accounts by phone, mail, e-mail, etc. and takes appropriate action to bring current or arrange payment plans
* Counsels members on debt and credit management
* Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful
* Informs management of trends in loan underwriting contributing to delinquent/charged-off loans
* Testifies at legal proceedings as needed
* May assist with the following: attending MOC (bankruptcy) hearings, small claims court hearings, processing garnishments, and assisting with repossessions and foreclosures
* This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.
Qualifications:
* High school diploma or GED is required
* 1-3 years customer service experience is required; Collections or banking experience is preferred
Competencies:
* The ability to motivate and influence others is a material part of the job, requiring a significant level of diplomacy and trust; obtaining cooperation (internally and externally) is important
* Strong verbal and written communication skills
* Demonstrates attention to detail
* Must have a positive attitude
* Takes initiative/self-starter
* Maintains confidentiality and works with integrity
Computer Skills:
* Microsoft Office Suite
* Ability to learn new computer software easily
Work Conditions:
* Office environment, sitting and moderate walking
* Occasional travel for site visits and court hearings
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Requirements
Salary
DOE
Portfolio Collections Specialist
Collections representative job in Salt Lake City, UT
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
What's in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance - We don't use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
Collections Specialist
Collections representative job in Salt Lake City, UT
Join the team as a Collections Specialist! In this role you'll be working for a Financial Services company, you'll work directly with customers to resolve delinquent accounts, negotiate payment arrangements, and ensure compliance with federal regulations. Ideal candidates have strong communication skills, experience in collections or customer service, and the ability to work independently.
Description
We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have the experience and abilities necessary to perform the following responsibilities -
Responsibilities:
+ Contact customers via telephone regarding delinquent accounts, determine reasons for delinquency, and obtain commitment to pay. Negotiate payment in full or establish payment arrangements.
+ Update customer accounts in the computer system.
+ Follow established guidelines when determining appropriate collection remedies.
+ Develop and manage repayment schedules with various alternatives, explaining consequences of delinquency to customers to secure payment.
+ Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations.
+ Adhere to the Fair Debt Collection Practices Act and all applicable state and federal bankruptcy laws.
+ May involve field collection work.
+ Perform other duties as assigned.
Schedule:
+ Monday to Friday or Tuesday to Saturday
+ 9:30 AM - 6:00 PM
Qualifications:
+ High School diploma or equivalent required, with some experience in collections or customer service (preferably in banking, finance, or related fields).
+ Basic knowledge of consumer and small business loans, credit cards, overdrafts, and collection processes.
+ Excellent customer service skills.
+ Strong verbal communication skills and effective telephone techniques; ability to be firm, direct, and concise while maintaining professionalism.
Job Type & Location
This is a Contract position based out of Salt Lake City, UT.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Salt Lake City,UT.
Application Deadline
This position is anticipated to close on Dec 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Donor Collection Specialist, Trainee
Collections representative job in Salt Lake City, UT
Schedule: Variable Schedule (3 days per week) Preferably Fri/Sat/Sun or Sat/Sun/Mon Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving.
This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives).
Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire.
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.
Essential Functions:
Greets and accurately registers donors.
Obtains and evaluates donor information from allogeneic, autologous, and directed donors.
Accurately interprets donor suitability by performing medical history on donors.
Performs and evaluates limited physical examination of donors according to SOP.
Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive.
Prepares and packages whole blood units properly for shipment to processing.
Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure.
Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions.
Provides cardiopulmonary resuscitation and requests emergency care when necessary.
Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound.
Performs and documents quality control and equipment maintenance within predetermined parameters.
Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual.
Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals.
Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required.
Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed.
Attends laboratory meetings and in-services as required.
Remains current in all procedures. Completes all competency requirements within stated timeframe.
Observes principles of data security and patient confidentiality.
Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals.
Maintains timely and effective communication with management to ensure that all potential problems or issues are identified.
Performs telephone recruiting of donors when needed.
Other duties as assigned.
Physical and Other Requirements:
Stooping: Bending body downward and forward by bending spine at the waist.
Reaching: Extending hand(s) and arm(s) in any direction.
Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: Frequently and effectively communicate with others.
PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.
ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Color Vision: Perception of and ability to distinguish colors
This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.
Billing and Invoicing Specialist
Collections representative job in Salt Lake City, UT
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
* Manage and process daily carrier invoices both on the U drive & Tailwind program
* Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
* Perform data entry tasked to maintain up-to-date billing information
* Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
* Ensure timely and accurate production of invoices and reconciled for month-end billing
* Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
* Utilize analysis skills to prepare reports on billing activities and account status
* Apply vendor payments and customer payments daily
* Open communication with dispatchers and team leaders.
* Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
* Experience in working with different software, Tailwind, SAP, & Excel an assets
* Strong analytical skills with the ability to understand to find and correct discrepancies
* Excellent data entry skills with a focus on accuracy and detail
* Understanding of accounts payable & receivable
* Strong ability to communicate requirements from other divisions
* Comfortable creating weekly reports AR aging/AP aging's, and disbursements
* Collaborate new ideas for efficiencies
* Able to work in fast paced environment
* Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time